get-free-advice
Clara Icon MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
Get Started
/*
Loading...
*/
Samsara Reviews

User Rating

4.5/5 (Based on 2,324 Ratings)

Rating Distribution

  • Excellent

    73.4%
  • Very Good

    17.8%
  • Average

    3%
  • Poor

    1.2%
  • Terrible

    4.7%

User Sentiments

User-friendly Interface, Excellent Customer Service, Real-time Tracking, Detailed Reporting

Inaccurate Data, System Outages, Unreliable Integrations, Ineffective Hardware

Do You Use Samsara?

Write a Review

Review Summary

Users praise Samsara's user-friendly interface, ease of use, and comprehensive features. They appreciate its real-time tracking, detailed reporting, and customizable alerts. Many users highlight the exceptional customer support and the quick response times. However, some users mention that the system can be complex to set up and requires a learning curve. Additionally, a few users have experienced occasional technical glitches and connectivity issues. Overall, the majority of users find Samsara to be a valuable tool for fleet management and appreciate its functionality, reliability, and the insights it provides.

Pros

  • Samsara's AIpowered platform provides realtime insights into fleet operations, vehicle performance, driver behavior, and fuel efficiency.
  • Easytouse interface with customizable dashboards and reports, enabling users to tailor the platform to their specific needs.

Cons

  • Can be complex to set up and implement, requiring training and onboarding for users.
  • Limited customization options, making it difficult to adapt the platform to highly specialized operations.

AI-Generated from the text of User Reviews

Reviews
DB

Dave Boorman

March 4, 2026 Source: Trustpilot.com
Great range of products from a great…
Great range of products from a great company who engage fully with their customers to enhance future product releases. Customer success is very important and continually measured and improved where possible. Customer support is good although could be improved.
Read more
kF

kevin Fortune

February 25, 2026 Source: Trustpilot.com
It's a game changer!
What a product! The utility of having Samsara extends way beyond driving behaviours. In fact, there's just too many to list here.

For driving behaviours and reducing the number of vehicle incidents, Samsara has been instrumental. Clear decline in incidents and unwanted behaviours.

One of my personal favourites is the ease in which I can download footage from vehicles. Even with non-vehicle related incidents/accidents, Samsara has been an outstanding help. It truly is a game changer. It has made my job so much easier.

A picture, or in this case a video, paints a thousand words. Being able to see exactly what happened makes understanding incidents infinitely easier.

I don't know how we managed before getting Samsara!
Read more
DA

Dean Adams

January 25, 2026 Source: Trustpilot.com
samsara dash cam safety
At the beginning of November, our insurance claims were at an all-time high across the fleet. Since installing Samsara across all vehicles, we’ve already seen a dramatic decrease.

The in-cab alerts warn drivers immediately about unsafe driving behaviour, and the coaching app allows drivers to improve in real time. Samsara offers a complete package that many other dash-cam providers simply don’t.

You can also run detailed reports on driver safety scores and fuel economy, which helps identify potential unsafe driving behaviours, uneconomical driving, and fuel wastage.

The platform itself is easy to use, and the Samsara AI Assistant is genuinely helpful when you need guidance. The support has been second to none — they even provide one-to-one coaching via Teams to help you get the best from your fleet and the Samsara platform (thank you, Arthur!).

I would recommend Samsara to anyone looking for a dash-cam safety system that delivers results and comes with outstanding support.
Read more
J

Joel

January 22, 2026 Source: Trustpilot.com
Great customer service
Great customer service

Willing to help and continue to support our development
Read more
SB

Steve Bromley

January 22, 2026 Source: Trustpilot.com
Samsara User Group
I attended the Samsara User Group in London and found it very informative and interesting
The staff were all friendly and could give good advice
Read more
SG

Shane Grobler

January 22, 2026 Source: Trustpilot.com
Samsar event
Very good venue, great service and friendly staff
Read more
T

Tom

January 22, 2026 Source: Trustpilot.com
Excellent piece of kit
Excellent piece of kit, great for helping maintain driver safety and attention
Read more
MD

Mark Drury

January 22, 2026 Source: Trustpilot.com
A great event having been to around 3…
A great event having been to around 3 events each time I am learning new features highly recommend attending.
Read more
JH

Jason Harrison

January 22, 2026 Source: Trustpilot.com
Ease of use and reliability
Use the application extensively for work. Reliable, user friendly and works really well for what we do within the company.
Read more
js

jaipal s

November 13, 2025 Source: G2.com
Reliable Fleet Management with Real-Time Tracking
What do you like best about Samsara?
I have been using Samsara for the past five years to manage and track our fleet, and I find its real-time tracking capabilities extremely valuable. It efficiently provides updates on asset locations, such as trucks and trailers, and sends notifications if there are any error codes on the trucks. The application's quick and easy-to-use interface, combined with its consistent updates, make it a reliable tool for our operations. I particularly appreciate its specialty in showing the current location and trip history of our assets, which enhances our tracking capabilities significantly. The initial setup was remarkably straightforward, requiring just simple registration, which made the transition to Samsara smooth compared to the previous product, Fleetlink. Overall, Samsara's updated features and efficiency make it a superior choice for fleet management.
What do you dislike about Samsara?
Sometimes the location of trailers or assets does not update in real-time, which can be improved even though it happens only occasionally.
What problems is Samsara solving and how is that benefiting you?
I use Samsara for real-time asset tracking and error notifications, enhancing fleet management with easy-to-use and updated features. We can also track the video recording of the incidents and access the information accordingly.
Read more

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

icon

Buyers

Looking for the right SaaS

We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

icon

Makers

Want more customers?

Our experts will research about your product and list it on SaaSworthy for FREE.

Get Listed