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Samsara Reviews

User Rating

3.3/5 (Based on 212 Ratings)

Rating Distribution

  • Excellent

    49.1%
  • Very Good

    8.5%
  • Average

    1.4%
  • Poor

    5.2%
  • Terrible

    35.8%

User Sentiments

User-friendly Interface, Excellent Customer Service, Real-time Tracking, Detailed Reporting

Inaccurate Data, System Outages, Unreliable Integrations, Ineffective Hardware

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Review Summary

Users praise Samsara's user-friendly interface, ease of use, and comprehensive features. They appreciate its real-time tracking, detailed reporting, and customizable alerts. Many users highlight the exceptional customer support and the quick response times. However, some users mention that the system can be complex to set up and requires a learning curve. Additionally, a few users have experienced occasional technical glitches and connectivity issues. Overall, the majority of users find Samsara to be a valuable tool for fleet management and appreciate its functionality, reliability, and the insights it provides.

Pros

  • Samsara's AIpowered platform provides realtime insights into fleet operations, vehicle performance, driver behavior, and fuel efficiency.
  • Easytouse interface with customizable dashboards and reports, enabling users to tailor the platform to their specific needs.

Cons

  • Can be complex to set up and implement, requiring training and onboarding for users.
  • Limited customization options, making it difficult to adapt the platform to highly specialized operations.

AI-Generated from the text of User Reviews

Reviews
SC

Steve Cheesman

November 12, 2025 Source: Trustpilot.com
Great product, Great people
My business is part of a wider group that uses the Samsara platform already. On boarded with Samsara in August with installs happening till end of November. The UI for the software side is intuitive, I like the ability to set up custom driver app profiles so different roles within the business can have a more tailored experience. The customisation of many aspects of the system is great. Ash has been my Samsara rep during the onboarding and install phase and has been a great help when needed
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DB

Dave Boorman

November 12, 2025 Source: Trustpilot.com
Customer support
Customer support, products all great
Read more
JW

Jemma Warburton

November 12, 2025 Source: Trustpilot.com
Great telematics company and first…
Great telematics company and first class on footage when required
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AC

Ann Charity

November 12, 2025 Source: Trustpilot.com
They listen to your business model
They listen to your business model, and give you a relevant solution to your business need they are forever evolving and the data is second to none. They care and work with you every step of the way.
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JP

Jose Pinto

November 12, 2025 Source: Trustpilot.com
Excellent experience đź‘Ź
Excellent experience đź‘Ź
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CS

Chris Shorey

November 12, 2025 Source: Trustpilot.com
Samsara is great partner
Samsara is great partner
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LS

Lehann Shilleto

November 12, 2025 Source: Trustpilot.com
I happy with the Samsara product still…
I happy with the Samsara product still learning the system but so far I am impressed.

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MD

Mark Drury

November 12, 2025 Source: Trustpilot.com
Had a great session at London Go Beyond…
Had a great session at London Go Beyond event. Samsara very innovative technology and forward thinking.
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TB

Tabitha Belle

November 12, 2025 Source: Trustpilot.com
The product is great but the people of…
The product is great but the people of Samsara are even better. The community within Samsara and how customers can interact with each other is what makes it
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SD

Summer Dockrill

November 12, 2025 Source: Trustpilot.com
Very advanced and modern technology…
Very advanced and modern technology that has helped improved our transport department and widen our and our drivers knowledge
Read more

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