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Lending Software for Banks & Credit Unions | Abrigo
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69.4%
24.5%
2%
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4.1%
Sageworks / Abrigo is very dynamic and current with the changing environment and the needs of banks of differing sizes. They keep us informed of their updates and improvements and are excellent in all aspects of customer service.
Abrigo has a lot of arms of business which have come together from a variety of backgrounds. At times, there seems to be a disconnect between what is possible today, what is close on the radar and what is completely ready for market. However, the employees are excellent! We have not had any problems where we couldn't come to a win-win solution.
The workflow capabilities from start to finish of the loan process have really improved all aspects of efficiency in our process. The elimination of status update phone calls and emails alone has saved so much time! Everyone can log on to see where a loan is in process and who is working on it. Additionally, the reporting aspects are good.
It is very interactive and easy to use. It has great software.
It can be overly complicated. Its not as useful if you only have very simple loan requests.
It solves how to take something from begining to close and have confidence in the results
The cross module functionality and the collaboration with their customers to provide relative enhancements. We use all modules for the lending process and the efficiencies we've gained in doing so have been tremendous. Abrigo also understands that while they are continually striving to make enhancements, some institutions do not always capitalize on those enhancements. Having a team that advises on the best use of the platform has also streamlined our efficiencies.
It can be challenging to get buy-in from all users. While Sageworks provides a lot of training options, we've found we had to have a dedicated individual to really push throughout the organization.
Sageworks provides an all encompassing platform that assists with the initial information gathering (application), streamlines documentation collection and analysis, minimizes data entry, provides efficiencies in underwriting and presentation outputs, and streamlines post-closing monitoring efforts.
The ability to produce consistent loan presentations for loan committee to review has been one of the biggest advantages of going to Sageworks.
The only issue we have ever is the font size for printing loan request.
Sageworks has streamlined our lending process so loan presentations are consistent each time.
The system is very intuitive for users to learn. The system is also configurable by the business line with little to no IT support needed interally.
Some lack of customization and functionality. Limitations when exporting deals to loan doc software. Lack of loan boarding functionality.
pipeline transparency, document portal available to customer, document management internally, visibility into bottlenecks, minimizing need to send emails or reminders to other groups on tasks that need to be done
The up to date tax retuns are helpful...
can be difficult when using two differnt tax years
it helps keep track on loan aggreage for each borrower, which has been helpful when looking at concentration and limits for borrowers
Sageworks allows many different types of information to be spread and groups for businesses. Also, after running the credit analysis, it will compare the financials against other businesses with the same NAICS code to see how it compares to their peer group. This can help save time for underwriting.
There are a large number of features, and it can be overwhelming to start to work through. I wish there was more formalized training for new employees to go through when they are first starting.
We are able to run different reports with our information from Sageworks, and merge fields from the core processing system. It is saving a large amount of back and forth.
I like that it keeps the process of the new loan organized for us and we don't have as much paper.
I haven't found anything that I dislike yet because I'm new to the process.
I recommend Sageworks because it will make the loan process easier and more efficient as time goes on.
Sagework lending has not solved any problems for me because we just got up and running with our system.
The most helpful part of the Sageworks platform is that it has allowed us to acheive a much more uniform process across the lending process from app to audit.
I really have zero complaints about the program.
It is allowing us to become more uniform and efficient. Our days to close a loan has reduced by half since implementation. Also, the data collection allows for so much more reporting than we've ever been able to acheive before.
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Been using for Credit Analysis for 10+ years and is always chaning to keep up with the times. Ease of use and very user friendly without being complex.
I Dont have any. Everything works just fine.
Centralized location for all information