Rossum Reviews

Very user-friendly, and invoice processing is simple and fast. The Rossum team is extremely helpful and guides you through every step of the process. The aftercare was excellent as well, and nothing was too much trouble for them when I needed assistance.

I don’t dislike anything about Rossum. That said, their approval flows could be improved to create a better, smoother experience for approvers.

They are currently working on the approval workflow and assisting us in creating better reports.

I really like that Rossum is super intuitive and easy to navigate overall. Our team found it incredibly simple to adopt, and the results have been outstanding. The Rossum team is also fantastic, consistently providing excellent customer support and guidance whenever we need it.

The parts I like the least are related to the extension and dataset configuration, which still feel unintuitive and not particularly user friendly. I also find the range of status options somewhat limited, and it would be helpful to have more choices, ideally with the ability to configure custom ones. Although the overall experience has improved, I still wish there were an easier and more streamlined way to apply the same field configurations across different queues.

Rossum is helping us overcome the challenges of a heavily manual process by automating more than 80% of our workflow. Our team is now far more efficient, with more time available to focus on other important tasks. In addition, the data we extract from our invoices is now properly structured, making it much easier to analyze and use for decision-making.

Rossum is an excellent choice for intelligent document processing. Its AI-powered data extraction is not only impressive but also highly accurate. The interface is intuitive and very easy to use.

The number of documents I am able to download is limited to 500.

Rossum has significantly increased the number of documents processed. The reduction in manual work is outstanding.

The user interface is simple and intuitive, making it easy to navigate. I appreciated having access to a ready-to-use free trial, which allowed me to test the software before making any commitments. Additionally, the support team and every Rossum employee I have interacted with so far have been amazing!

The configuration pages for extensions are not very intuitive, which can make setup a bit confusing. Additionally, it's frustrating that you can't download more than 500 documents at once from a specific queue and status. The user interface for line items can also be tricky or even annoying at times.

Rossum has greatly reduced the amount of manual work required in our Accounts Payable process. Prior to implementing it, our team spent an enormous amount of time validating invoice data, correcting errors, and managing inconsistencies from various suppliers. With Rossum, invoices are now captured, classified, and validated with impressive accuracy, enabling us to handle large volumes more quickly and with fewer errors.

We have been working with Rossum for the past 1.5 years on an AI-based solution, and our experience has been extremely positive. The development phase progressed very quickly, and the final solution functions exactly as intended. We are completely satisfied with the results.

The team is small, and while new enhancements are not delivered very quickly, their quality is consistently good. I believe that with a few adjustments, our positive collaboration could become even stronger. We look forward to continuing our work with the Rossum team and overcoming any challenges together.

We now use OCR to automatically read documents, whereas this task was previously handled manually. This change has brought greater speed and efficiency to our workflow, along with a high level of accuracy.

The UI is really easy to pick up and understand and the document processing seems instantaneous.

The inability to completely change the email Suffix for inbound documents.

ensuring accurate data capture for invoice load, data analytics on invoice processing time and archiving.

This tool is extremely easy to use, featuring a clean and intuitive user interface. The Rossum team is dedicated and genuinely cares about their customers. They offer more than just software; their commitment goes beyond simply making a sale.

One drawback is the absence of a mobile app, which limits accessibility on the go.

Additionally, datasets are restricted to a maximum size of 50 MB, which can be inconvenient for handling larger files.

Rossum is easy to use easy to teach to new colleagues and helps elevate a lot of workload in our teams in both administration and finance.

I was not involved in any of the implementation side of things, and honestly do not have any thing about Rossum that I do not like.

It is helping to solve the large amount of orders we get, that until Rossum, were read and added to our system manually taking up more than a days (24hrs) worth of time across the team across a few days. Rossum now reads the orders and then processes out to our ordering system, cutting the manual time with these order down to less than an hour a week.

The AI feature that adapts to each individual PDF is impressive, as it means that with every new document, less human intervention is needed over time.

So far, I haven't encountered any drawbacks with Rossum.

The main problem that Rossum addresses for us is saving time. The amount of time we now spend on each order is just a fraction of what it once was. An incredible addition to our company.

The User Interface is the best aspect of Rossum for me, as it made the software easy to pick up and learn with. The clear & self-explanatory nature of the design helps encourage more in depth and frequent use.

It effortlessly reads uploaded documents even if its a new format, with only minor tweaks necessary. This makes implementing new accounts as a business much easier and encourages us to run more and more through Rossum.

The confidence scores in Rossum aren't always perfect, sometimes only having a 50% confidence score for simple data. This means that some documents really struggle to be automated. Sometimes even misidentifying 'GBP' and not being confident in this, manual intervention easily gets around this, but it shouldn't be necessary.