RB

Ryan M B

August 20, 2024 Source: G2.com

Easy decision easy payroll provider

What do you like best about Roll by ADP?

I enjoy your roll because of the ease of the process the support on the back in with the chat function When submitting a ticket overall it's an easy and pleasant experience when you are a busy business owner.

What do you dislike about Roll by ADP?

There are a few things that come to mind but have been corrected from support but one of them is child support and how to complete changes with the amounts when that happens. Also, there are not social sec numbers on the paystub's so when verifications need to happen, those numbers are not on there, and those forms cannot be used.

What problems is Roll by ADP solving and how is that benefiting you?

The app being able to be used on my phone instead of going to a website is very functional for a small business owner that handles mini hats

CG

Celeste G

August 20, 2024 Source: G2.com

Perfect for small businesses

What do you like best about Roll by ADP?

Roll is a great tool for small business. Their support team is always available for help and to answer questions. I like how the app integrates with desktop. It's quick and easy. Of course there are a few things I would like to see in future updates. I would like to be able to easily pull up payment history for individual employees.

What do you dislike about Roll by ADP?

I made a suggestion above. Hopefully my suggestion is simpl due to operater ignorance.

What problems is Roll by ADP solving and how is that benefiting you?

Roll takes care of all my payroll tax duties which saves me a lot of time at the desk.

KW

Kyle W

August 20, 2024 Source: G2.com

Fast customer service chat based convenient payroll app

What do you like best about Roll by ADP?

How knowledgeable the chat agents are about all the various state and local regulations, and the willingness for ADP to make amendments as needed.

What do you dislike about Roll by ADP?

The FAQ aren't very helpful for specific issues and sometimes the chat agent can drop off. Or there's no notification sent when the agent replies. So it's easy to miss messages, and end up having to ask the agent to review previous logs.

What problems is Roll by ADP solving and how is that benefiting you?

Payroll and tax payments to relevant tax authorities

VS

Verified User in Consumer Services

August 20, 2024 Source: G2.com

Basic Payroll does it job

What do you like best about Roll by ADP?

It is an inexpensive tool for basic payroll function

What do you dislike about Roll by ADP?

you get what you pay for. anything over and above basic payroll is not available.

What problems is Roll by ADP solving and how is that benefiting you?

Payroll and it does its basic job

MM

Meg M

August 20, 2024 Source: G2.com

Perfect for busy small business owner!

What do you like best about Roll by ADP?

I love that it alerts me when it's pay roll time and does all the tax stuff for me! Super easy to use and customer support is awesome - I can text in the app at any time and it will even email me documents later if I need!

What do you dislike about Roll by ADP?

The notifications would be better if they also had an option to email me because sometimes I miss the phone push notifications

What problems is Roll by ADP solving and how is that benefiting you?

I don't know how to run pay roll without it. It makes it super easy and sends me tax forms too.

MR

Mark R

August 20, 2024 Source: G2.com

Great Chat support

What do you like best about Roll by ADP?

Easy to use and a price point for a small business like mine that makes sense.

What do you dislike about Roll by ADP?

We have had some issues with taxes. Utah can be strange. I would have like the communication to be a little better.

What problems is Roll by ADP solving and how is that benefiting you?

Collecting taxes and end of year documents.

JH

James H

August 20, 2024 Source: G2.com

Does the job

What do you like best about Roll by ADP?

Simple interface. Easy to use. Responsive customer service.

What do you dislike about Roll by ADP?

I would like an easier way to login on my PC.

What problems is Roll by ADP solving and how is that benefiting you?

Cost effective payroll solution.

MR

Mark R

May 30, 2024 Source: G2.com

Best bang for the buck

What do you like best about Roll by ADP?

The chat feature has been great. I was hesitant that chat was the only means of contact, but they are quick and knowledgeable.

What do you dislike about Roll by ADP?

They had some trouble with the state taxes in the beginning, but all cleared up now.

What problems is Roll by ADP solving and how is that benefiting you?

I do payrolls on Monday and I dont want to spend all morning working on payroll. Roll makes it quick and easy.

DS

Donte' S

March 16, 2024 Source: G2.com

ADP Roll

What do you like best about Roll by ADP?

Flexibility

What do you dislike about Roll by ADP?

Small business compatibility

Recommendations to others considering Roll by ADP?

Timesheets

What problems is Roll by ADP solving and how is that benefiting you?

Times to place hours. It may say 5pm but you can change it until seven. You will ge a notification that state you have to complete an off cycle pay, although its before seven pm. Cringy.

JJ

Jennifer J

March 14, 2024 Source: G2.com

Accurate and Easy!

What do you like best about Roll by ADP?

Generally, I'm not a big fan of using apps for business purposes but Roll by ADP is so simple to use, quick, and accurate that I've become a big fan. I run payroll twice a month and it takes five minutes.

What do you dislike about Roll by ADP?

It took me a little while to get the hang of using the app, especially what all of the icons mean and how they function. Luckily, the CSRs on the Chat are patient and knowledgeable so that made learning easy.

What problems is Roll by ADP solving and how is that benefiting you?

Roll by ADP is a super easy way to do small business payroll at a very reasonable cost. Because it's a part of ADP, I have confidence that they know what they're doing unlike some start-up apps. Very responsive customer service, too.

Roll by ADP Reviews

User Rating

Rating Distribution

Do You Use Roll by ADP?

Ryan M B

Celeste G

Kyle W

Verified User in Consumer Services

Meg M

Mark R

James H

Mark R

Donte' S

Jennifer J

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