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Rocket Matter Reviews

User Rating

4.4/5 (Based on 172 Ratings)

Rating Distribution

  • Excellent

    61.6%
  • Very Good

    25.6%
  • Average

    9.9%
  • Poor

    1.2%
  • Terrible

    1.7%

Do You Use Rocket Matter?

Write a Review
Reviews
DC

Dara C

October 28, 2025 Source: G2.com
Streamlined Billing and Document Management Powerhouse
What do you like best about Rocket Matter?
I love using Rocket Matter for its ease of setup; it makes the process smooth and straightforward without any issues. The user-friendly interface, where everything is clearly described, enhances my experience and facilitates daily operations. One aspect I appreciate immensely is its billing capabilities. Rocket Matter ensures that keeping track of billing is less time-consuming and always on track. The ability to search and find invoices swiftly—no matter if I'm looking for something specific or broader—saves me significant time. I find the document management aspect incredible as it provides quick access to documents, and the seamless integration of features enhances efficiency. The document assembly with merge fields capability is particularly beneficial, eliminating the need for repetitively re-typing documents, thus saving time and boosting productivity. Furthermore, the centralized, accessible document storage and organization within Rocket Matter offer better workflow management and matter context. The potential for cost savings is another attractive feature, making Rocket Matter a valuable tool for my practice.
What do you dislike about Rocket Matter?
I think incorporating a built-in text search feature would be beneficial.
What problems is Rocket Matter solving and how is that benefiting you?
I find Rocket Matter efficient for billing, document management, and calendaring. It simplifies billing, saves time with document assembly, and provides organized access to documents, enhancing workflow and offering cost savings.
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WW

William W

February 11, 2025 Source: G2.com
An Excellent Program
What do you like best about Rocket Matter?
This is a terrific time and billing program. (I have to assume the practice management aspects of it are equally good.) I'm a solo practitioner and this program is about as easy as it could be, while retaining maximum flexibility and power. What I especially like is that it is intuitive. It works the way I think.
What do you dislike about Rocket Matter?
I really don't have any dislikes. With a bit of practice, everything I need is accessible and there is usually more than one way to get where I need to go.
What problems is Rocket Matter solving and how is that benefiting you?
I needed to find a new legal billing program that was intuitive and flexible.
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VS

Verified User in Information Services

January 27, 2025 Source: G2.com
It makes the workflow easy Positive Experience so far with Rocket Matter.
What do you like best about Rocket Matter?
time tracking, billing, and client management all in one cloud-based package, I like it personally with the limited time I have used.
What do you dislike about Rocket Matter?
Not applicable at this stage, No negatives noticed.
What problems is Rocket Matter solving and how is that benefiting you?
makes workday much easier by taking care of everything from billing / time tracking to case / document management, all in one place -
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IA

Itishree A

January 27, 2025 Source: G2.com
To better Productivity and faster growth
What do you like best about Rocket Matter?
Its helps to maintain everything of the firm like training, time spent on practices, cases, profits etc.
What do you dislike about Rocket Matter?
Currently its new for our industry and has limited scope to use it.
What problems is Rocket Matter solving and how is that benefiting you?
In most of the time, we are facing the time management but now we can easily track time spent on cases flawless and its helps to increase the efficiency as well.
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VS

Verified User in Legal Services

May 10, 2023 Source: G2.com
Cost Effective Solution for Billing and Task Management
What do you like best about Rocket Matter?
The entire platform is quite intuitive and ease of use is great.
What do you dislike about Rocket Matter?
Financial adjustments occasionally take a call and I would prefer that task appear as "due."
Recommendations to others considering Rocket Matter?
Great value
What problems is Rocket Matter solving and how is that benefiting you?
Tracking all relevant due dates is easy. Invoicing is super.
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RW

RIch W

February 4, 2023 Source: G2.com
Has made me far more efficient.
What do you like best about Rocket Matter?
Ease of use and accessibility of information.
What do you dislike about Rocket Matter?
Do not fully understand all the applications yet.
What problems is Rocket Matter solving and how is that benefiting you?
Billing Excellent product in every respect.
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RT

Rita T

August 15, 2022 Source: G2.com
From sales to support, it has all been a very positive experience
What do you like best about Rocket Matter?
Rocket Matter is very user-friendly. They have been very knowledgeable and helpful when I contacted them for training on specific features.
What do you dislike about Rocket Matter?
Just the beginning and having to learn a new program. However, the program is very easy to learn.
What problems is Rocket Matter solving and how is that benefiting you?
The credit card payment system is secure and efficient
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VP

Verified User in Law Practice

August 11, 2022 Source: G2.com
The most efficient website I've used
What do you like best about Rocket Matter?
What do I like best about Rocket Matter? Probably just how simple and easy it is. There is no confusion because it's all mostly common sense. Even if you don't know how to do something, RM will teach you! Step by step!
What do you dislike about Rocket Matter?
Although I don't have anything negative to say about the site, one thing I will say is that it is a little slow sometimes, but that could also just be my computer.
What problems is Rocket Matter solving and how is that benefiting you?
I work in an Estate Planning Law Firm and without Rocket Matter, we wouldn't be able to run our firm as efficiently. Rocket Matter is our "Asset Hub" meaning, we keep track of clients' trust accounts, invoicing, and payments. Basically, without Rocket Matter, working here would be much harder.
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VP

Verified User in Law Practice

August 11, 2022 Source: G2.com
This is the perfect program for our law office
What do you like best about Rocket Matter?
.The response time of the RocketMatter team
What do you dislike about Rocket Matter?
The inability to change certain roles etc
Recommendations to others considering Rocket Matter?
Ease of use
What problems is Rocket Matter solving and how is that benefiting you?
Easy program for staff
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VP

Verified User in Law Practice

August 11, 2022 Source: G2.com
Matter makes it easy for me to keep up on my billable hours, which keeps everyone happy! Love Rocket Matter!
What do you like best about Rocket Matter?
The aesthetic and streamlined appearance of the calendar, as well as the ease of use.
What do you dislike about Rocket Matter?
I wish there was a way to break down each user's activity on a certain matter.
What problems is Rocket Matter solving and how is that benefiting you?
Rocket
Read more

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