Reltio Connected Customer 360 Reviews

-> Good to handle master data management architecture.

-> User friendly

-> Less bug

-> Quick service from Reltio Support upon any queries or platform issues.

-> Leading application in the MDM industry.

-> Saved search capability should be improved.

-> UI functionality speed should be improved.

-> UI search sometimes does not work properly.

-> Reltio helping on to build a strong master data management architecture.

-> The primary advantage is, it helps on making customer's life easy.

-> It does not crash even after a bulk load

Saas solution. Data extraction is possible at a very faster rate

UI is not very great. Too much for a layman

Should have pretty good knowledge about the data management tool before using. Surely not made for laymen

Integration with SFMC. Extracting data and linking with marketing cloud.

It is a SaaS solution, so less worry about hosting the application, and maintenance of infrastructure. The application is built on latest technologies unlike many other MDM solutions. Being a product in the early stages, they're flexible to work wit their customers to determine the roadmap.

While the application is getting mature day by day, my limited experience with the product hasn't been very positive. There were a lot of unknowns, due to the nature of how the product has been implemented, such as dependency on third party cloud infrastructure, tools/software used to develop the product.

Master data management, primarily to combine metadata from various source systems and analyze, combine and aggregate them using survivorship rules. Some of the benefits

There's a faceted search tool ("Advanced Search") that's well designed.

Just finished a research project for a client with Reltio serving as a shared data portal and backend for several data cleanup systems. It's got serious, serious problems. They are being told things like "you have too many joins" for very straightforward relational data problems; and pageloads for things like populating dropdown menu options are in minutes. This client has a few million records, nothing unusual.

I don't know what the hell is going on in the backend, but the web UI falling over for very straightforward data entry tasks. Pageloads go to a crawl at 4pm ET; no one knows why (nightly cron jobs in China?). The data entry team goes home at 4pm, then works from home to finish their jobs after dark. It's not good.

Shared data store with admin capability