Redwood Software Report2Web Reviews

Tool is very good to be used with the combination of other tools for best results.

Sometimes the tool does not support the different types of files and intigrations.

It is useful for us and solves the problem of keeping the things at a single location later which are being used by multiple other tools with the help of intigrations.

I love that the software is stable, it does not require a lot of maintenance and when it does the employees of Redwood get back to you quickly. I also love how flexible the software is, to break down the reports that are coming in.

We have a little trouble with the scheduled jobs for retention rules, but this has improved as we have upgraded to later versions of the software.

Report2Web is a repository of reports that has simplified our report dispersing process. We send reports to Report2Web from a couple of different software packages. These reports are broken down or "burst" and sent to folders that have security setup that restricts access to users we want to have access. We do not have to schedule a bunch of different reports from the source system, it is handled by the Burster module of Report2Web. We run the report once and it gets sent to Report2Web, the people that need to see it can schedule alerts to themselves that an updated report is out there or know when the report gets updated and go get it when they need it.

Very little maintenance required, and I love the publication roll back feature.

I dislike the customer training documents and the user manual. More instruction is needed on bursting spreadsheets and working with .pdf documents.

I highly recommend this software.

R2W solves many of our reporting issues as we are an agent based company. Most reports have to be split into individual agent folders. R2W makes this process easy. Our company is used to the reliability of R2W in having immediate access to reports (and in multiple formats) and immediate report history access. The amount of printing and paper saved is also a definite plus. As we begin working across multiple media sources we feel confident in using R2W as our report depository.

The ability to control who sees a report i have posted and the ability to burst the report into small parts. We have over 100 stores, with this software I can burst a report so that a store only sees the part of the report that pertains to them.

There really isn't anything i do not like about R2W.

We have gone paperless with a lot of our reports, everyone can see reports as soon as they have been ran and posted. They no longer have to wait for us to send them out in the mail.

Report2Web is enterprise level product that meets our business needs well. We have been using Report2Web for 10+ years and the products are scalable and flexible to integrate with our infrastructure. Their customer service is beyond excellent. Our requirements and concerns have been addressed in time and they always provide optimal solutions to meet business needs.

I don't have any negative things to say about our experience using Report2Web

We have replaced paper printing through our organization from numerous source systems utilizing Report2Web. This has saved the company thousands of dollars in not only paper, but also space required to store physical copies as well. We are also able to consume very large documents and send them to various stakeholders in a very timely and secure manner, giving multiple options of viewing.

Easy of use for the users and myself. Quick access to documents.

lack of reports to run to exact data from report2web.

the ability to store large amounts of reports and invoices for easy access to the users.

.ease of continued maintenance, largely setup the same report 1 time, and it works forever with no admin support

cannot think of anything right off, especially not as the system admin

if you an end to end tool that can really take any file type, PDF, Word, Excel, whatever, upload it, set retention, do iit once and be done with it, and even automatically send out emails of a given report to whoever you want, this is the most cost effective tool I have seen

lets see

The promptness, professional and knowledgeable of the staff that services my establishment. Customer service is prompt and has always assisted with my issues. Renee Peterson is always prompt and gets things rolling. Every tech person I have met has been absolutely great and always assisted in finding a solution.

None. There is nothing I can say to improve Redwood's support services.

Redwood is relatively inexpensive and their support staff is outstanding.

Routing issues when the router could not see our server and configuring our new server for the updated R2W. I have realized that having support yields immediate solutions to issues.

Redwood software has a good user interface and automation abilities.

Pricing is as per number of clients connections

Extracting reports and job automation

Report2Web is intuitive for the users - little training required. Additionally support is minimal.

Sometimes difficult to correct errors - report dates can be hard to publish correctly.

Removes the need to auto print from applications which is a privacy violation in healthcare. Good way to distribute data.