RedFlag Reviews

I love the customer interface interaction with my agent.

None so far we thing it great from what we experienced.

They helping us communicate better with staff employees when it comes emergency .

I greatly appreciate how RedFlag allows me to send messages quickly and confirm their receipt, which effectively ensures that all tenants are aware of the notices or notifications. This feature not only streamlines my communication process but also eliminates excuses for tenants claiming unawareness. The platform is incredibly easy to set up; I simply enter the tenant's information and assign them to their respective groups or properties without any hassle. This ease of use makes my job much smoother and more organized. Overall, I really like the platform and enjoy using it to effectively manage communications with tenants.

I have accidentally created a group and wanted to delete it, but wasn't sure how.

I use RedFlag to send notifications to tenants quickly, solving the issue of managing multiple emails and confirming receipt of notices to prevent claims of unawareness.

I enjoy RedFlag for its capability to streamline internal communication effectively, especially given that 65% of our workforce is deskless. The ease with which I can send mass communications directly to employees' phones is incredible; whether it's critical safety updates like tornado warnings or more routine corporate messaging, it ensures everyone is promptly informed. I appreciate that I can include links, PDFs, and polls in these communications, enabling us to disseminate event information, policy updates, or gather immediate feedback through surveys and Jotforms. The feature allowing for quick two-way communication is invaluable, as it means employees can instantly start a chat if they have questions. I also love that I can send and receive photos, which enhances the visual communication aspect. Additionally, RedFlag's set-up process was seamless, allowing me to start using the system the same day I learned it, making the transition incredibly smooth.

I would love to have the ability to respond to individuals with a signature so that they know which one of us is helping them. We can type it for sure, but it would be nice to have profiles and signatures. Additionally, I wish we could respond directly through the mobile app or through our own phones that would make the communication even faster!

RedFlag streamlines communication, allowing us to instantly engage with our deskless employees directly on their phones, ensuring safety during emergencies, sharing vital updates with links, PDFs, and polls, enhancing feedback collection, and promoting seamless corporate communication.

quick and easy notifications. large size of notification space allows for clear and concise directions can be given

constant updating to member list in our organization is a bit annoying to deal with

It eliminated the phone tree process and more effeciently notifies staff of emergencies and important developments in the office.

Most reliable and effective way to send urgent notifications to different groups of people within the organization. Love that you can customize options, schedule delivery, and create templates. It gives me confidence that messages are being received.

The interface sometimes feels a bit outdated and not as modern compared to other platforms. Some of the advanced features are not as quick to set up.

I'm able to notify tenants about closures due to weather or emergencies within the building.

RedFlag has made communication during emergencies and marketing campaigns through M360 seamless and effective. RedFlag has been extremely versatile, offering multiple features such as Text-n-Tell, e-blasts, Wi-Fi-triggered messaging, and mobile alerts. It’s user-friendly, and the interface makes setting up campaigns or sending out emergency alerts simple & efficient. The ability to centralize communication across different platforms saves a lot of time and ensures consistency!

Sometimes, the initial setup for certain features was a bit complex for me, especially when trying to customize advanced campaigns. However, the customer support team is always available to assist and resolve these challenges quickly.

RedFlag helps us address problems in the center quickly and efficiently. Anytime a guest or tenant has an issue, they can text our 'Text-N-Tell' number, and we’re able to immediately resolve their concern, no matter how small. This platform has been a game changer for us over the past year, especially since our security team can't be everywhere at once. The speed of text notifications ensures they are alerted immediately and can respond swiftly, which has greatly improved our overall operations and customer satisfaction.

Ease of distributing important information company wide that gets people's attention right away. It doesn't get lost in a pile of emails.

No real complaints about the app. It is very easy to use.

No problems to report from my experience.

I am extremely happy with RedFlag, finding it to be very easy to set up and use, which was a great relief during a transition period with new management. The website's navigation is straightforward, allowing us to enter information quickly and easily without needing any support. The ability to send real-time notifications and schedule communications for weather-related operations or safety alerts is pivotal in keeping our communications managed and reliable. I particularly appreciate its reliability and ease of use, which saves us time and effort by minimizing the need for complex setups or additional thought. This straightforwardness of RedFlag greatly enhances its utility for our operations, fostering a seamless experience. I have found that we can rely on RedFlag to send messages in a timely and reliable manner without having to coordinate with other software specifically. I would give it a high recommendation score of 10 out of 10 if asked.

I don't think RedFlag had the capability for us to enter an Excel sheet of previously saved contacts. We had to reenter those manually if I remember correctly. This might have been an inconvenience during the setup phase, although I'm not entirely sure about that.

I use RedFlag for real-time safety and weather notifications, keeping communications managed and reliable. Its ease of use streamlines setup, saving time during transitions and ensuring efficient operations.

It is easy to compose emergency messages. The implementation of RedFlag was painless because it was intuitive. Redflag customer support was very helpful and so was the implementation team. They provided a comprehensive implementation guide and strategy. There are many great features, the threat intelligence is a real standout. Internally we schedule practice notifications to increase our frequency of use in order to stay sharp with the product. It integrates easily with our emergency and incident response programs.

RedFlag is licensed by the number of administrators, I wish there was more flexibility here.

It is solving the problem of mass notifications for our distributed offices.

I appreciate the direct focus on the product and the attention to detail put into the services. The representative we worked with was attentive and friendly. They answered all of our questions and took feedback as well.

We have not had anything to complain about so far.

RedFlag is providing us a lower cost alternative that provides more features than our previous service Alert Media. They have everything we have been looking or when it comes to an emergency notifications service.