Rechat Reviews

It’s ease of use and excellent support. Not to mention, they are adding new exciting things daily and growing with the industry. They have daily webinars to keep you up to date on new features. I’m rather new to CRM;s, but out of the ones I have used ReChat wind all day long.

I would love if they had live support, just a preference. Also, I would love “dark mode”, but I believe they’re working on that.

Making my life easier daily

Rechat has been a game-changer for our brokerage. It combines CRM, marketing, and listing tools all in one clean, intuitive interface. The platform is thoughtfully designed for real estate professionals, making it easy to stay organized, communicate with clients, and execute tasks more efficiently. The time we've saved by having everything in one place has been invaluable. Highly recommend it for brokerages looking to modernize their tech stack

While Rechat covers a lot of ground, a few features could be refined to make the experience even smoother. That said, the support team is responsive, and updates roll out regularly, so we’re confident these enhancements are on the horizon.

Rechat is solving the problem of fragmentation in real estate workflows. Instead of juggling multiple platforms for CRM, marketing, listing management, and transaction coordination, Rechat brings everything into one seamless system. This has significantly reduced time spent switching between tools, minimized errors, and improved our team's overall efficiency. Having an integrated platform has also made onboarding smoother and allows us to deliver a more consistent experience to agents and clients alike.

Rechat is an absolute game-changer. It completely unifies our CRM, marketing, and agent tools into one beautifully designed, AI-driven ecosystem that actually works. Having full desktop and mobile fluidity means our agents can run their entire business flawlessly from anywhere. But honestly? The secret weapon is their Figma integration. Being able to bring our own custom luxury designs directly into the platform, giving agents complete independence without diluting our brand identity, is something no other platform could offer. It’s slick, it’s intuitive, and it just flows.

If I’m being picky, I'd love to see the mobile app's quick-editing capabilities get a bit closer to the robust desktop experience to make on-the-fly tweaks even faster. The good news is the Rechat team actually listens to feedback and drops constant feature rollouts, so we know they're always leveling up.

Before Rechat, our tech stack was completely fragmented. We were drowning in manual work, literally sending over 75 individual emails one by one every single week. Rechat collapsed all that chaos into a single source of truth. That grueling weekly email process? Reduced to one single click, a 98.7% reduction in manual effort! It has given our agents total marketing autonomy while keeping corporate branding locked down and perfect. Plus, it’s a massive financial win for our team; our agents are saving up to $2,000 a year on third-party website fees because Rechat’s built-in website builder is so incredibly powerful.

Rechat has completely changed the way we operate on the admin side, and honestly the biggest thing for us is the ability to impersonate agents and get their marketing out in a matter of seconds, which means our agents stay focused on their deals while we handle everything behind the scenes. On top of that, their support team is genuinely one of the best I have worked with. They actually listen, they implement what you ask for, and they follow through, which is not something you can say about a lot of software companies.

Honestly, there is not much. If I had to pick something, it would be that we cannot edit listing records directly on the front end website (built by Rechat), but even that is by design and saves our admin team time since the information is exactly what's on the MLS. Any bugs or hiccups we have run into have been addressed quickly by their support team.

Rechat has solved almost every pain point we had with our previous platform. Contact management, list building, tagging, uploads, agent training, marketing execution all live in one place now, and the adoption rate among our agents reflects that. We are getting more out of this platform than anything we have used before, and the time savings alone have made a significant impact on how efficiently our team operates.

I use Rechat for real estate and appreciate how it makes everything look so clean and chic. I also love the exceptional customer service; they take the time to guide me through everything with private consultations, offering multiple appointments whenever I need them. Additionally, everything is very user-friendly, and the initial setup was easy.

I like everything

Rechat makes everything look clean and chic, and their exceptional customer service guides me through everything with multiple appointments.

It's Martech platform and the ease of use!

It can be a bit buggy at times, but the support team is top notch= at fixing any issues.

CRM, Martech, Mass email marketing all in one platform. It makes use more efficient and streamlined.

I love how user-friendly Rechat is for our agents. I frequently hear from them that they really appreciate the email automation and the versatility of the marketing center. As an admin, I also enjoy having more control when creating branded templates so we can stay consistent with our branding, which is very important to us. The integration with our new website creates a seamless experience when sending email marketing. Lucy is a great AI feature as well. AI is becoming extremely relevant in our industry, so it’s essential that the products we use give us access to strong AI tools to help increase business and marketing efficiency. We also really appreciate house helpful support is, they are always prompt in their responses.

There seems to be certain times in the week where we notice a decrease in site speed which at times can become cumbersome when trying to urgently send out an email for our agents, create last minute marketing materials, etc.

For a long time we had issues with our previous CRM and its non-user-friendliness when it came to email marketing. Having the ability to create beautifully designed emails makes a huge difference in our brand presense in our market.

I like that they are constantly improving and launching new features ex. Lucy, listing websites, test emails. When we share suggestions, they listen and often implement new features based on feedback. I also really appreciate their live support team.

More than dislike, I get frustrated when we reach out to support and they aren’t able to resolve the issue right away, and it has to be escalated, which delays the resolution time. One of the issues we run into most often involves the print templates, and when those break, we usually need them fixed as soon as possible.

Implement integrations with platforms like LoLo, Real Scout, and Follow-up Boss. Our agents use multiple platforms, and having to control their contacts in just one place is very convenient.

The all-in-one marketing super app helps our small team produce engaging content and marketing for our agents and audience with extreme ease.

The onboarding process for new agents could be improved. Previously, new accounts got a one-on-one session walking them through how to use the app. That has been phased out and now agents need to self-learn which could be challenging for some.

Sending out on-brand content, newsletter creation, the agent network tool is the tool I promote the most to our agents.

What I like best about Rechat is how seamlessly the Marketing Center, Listing Tools, and CRM work together in one streamlined platform. It is incredibly helpful to have everything in one place, whether we are launching a new campaign, managing client relationships, or promoting a listing. The interface is intuitive, visually polished, and built with real estate professionals in mind. The upsides of using Rechat include saving time, staying organized, and elevating our marketing efforts with ease. In addition, their customer service has been outstanding, always responsive, supportive, and truly committed to helping us succeed.

One area where Rechat could improve is in providing more robust admin privileges. As a support and marketing team, we often need greater access and control to assist our agents more efficiently, especially when it comes to managing their accounts. While the platform itself is strong, having more administrative flexibility would make it even more effective and user-friendly for brokerages and teams supporting multiple agents.

Rechat has helped eliminate the need for multiple platforms by bringing our marketing, CRM, and listing tools into one place. It has made our workflow much more efficient and allows us to support our agents more easily. We can launch campaigns faster, manage client relationships more effectively, and keep everything organized without switching between systems. It has simplified the way we work and helped us deliver a more consistent and professional experience across the board.