Re:plain Reviews

User Rating

4.9/5 (Based on 23 Ratings)

Rating Distribution

Excellent
87%
Very Good
13%
Average
0%
Poor
0%
Terrible
0%

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Reviews

Romano G

November 4, 2022 Source: Trustpilot.com

Easy to install, highly configurable, excellent value for money

I have been using Re:Plain for a while now and found it very, very good in terms of ease of installation and ability to operate via WhatsApp/Telegram/Messenger etc.

The free version is pretty generous and the add-on pricing structure means you only pay for services when you nee it.

Support has been responsive when required and the developer seems to not be resting on his laurels with new features added and in the pipeline.

Previously used SnapEngage for a lengthy period and also tested Drift. This is actually astonishingly good value by comparison.

Dan Trat

June 21, 2022 Source: Trustpilot.com

Perfect service and very polite…

Perfect service and very polite customer support! All the best to you!

Steve Orlosky

November 19, 2021 Source: Trustpilot.com

I love it!

I love Re: Plain! They are truly innovative and offer a great product. I do recommend they change their name to something more simple and related to chat help- it's a bit hard to understand and type. But the product is amazing!

Fedor Tyurin

January 17, 2019 Source: Trustpilot.com

The best live chat widget

This is the best live chat widget I ever used! Waiting for Slack integration and attachments!

Domnique S

April 26, 2019 Source: G2.com

"Good chat bot widget, but Telegram limits features"

What do you like best about Re:plain?

It is convenient that it is in Telegram, so I can respond to customer questions on-the-go in the Telegram apps for Mac or for my phone.

What do you dislike about Re:plain?

Telegram limits a lot of features. For example, I can't see a list of all of the messages I've had in one place. It would be nice if they had a web platform that integrated with Telegram so I could view my messages easier.

What problems is Re:plain solving and how is that benefiting you?

I can respond to customers faster because it is directly from Telegram.

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