Browse Software
List Your Product
Loading...
Razorpay Reviews

User Rating

4.1/5 (Based on 125 Ratings)

Rating Distribution

  • Excellent

    60%
  • Very Good

    20%
  • Average

    4%
  • Poor

    3.2%
  • Terrible

    12.8%

User Sentiments

User-Friendly Interface, Extensive Payment Options, Seamless Integration, Detailed Reporting and Analytics

Slow Customer Support, Occasional Transaction Delays, High Transaction Fees, Complicated International Payments

Do You Use Razorpay?

Write a Review

Review Summary

Razorpay is a popular payment gateway in India, praised for its user-friendly interface, seamless integration with various platforms, and multiple payment options. Users appreciate its ease of use, quick account setup, and low transaction fees. However, some users report slow customer support response times, occasional transaction delays, and high charges for international cards. Razorpay's strengths lie in its comprehensive suite of features, catering to diverse needs from small businesses to large enterprises.

Pros

  • Razorpay offers a userfriendly interface, making it easy to manage finances and track transactions.
  • Razorpay supports a wide range of payment methods, including debit/credit cards, UPI, net banking, and wallets, providing convenience for customers.
  • Seamless integration with various platforms like websites, apps, and stores, simplifying the payment process for businesses.

Cons

  • Customer support can be slow to respond, leading to delays in problem resolution.
  • The verification process for international payments can be lengthy and cumbersome.
  • Razorpay primarily focuses on the Indian market, limiting its global reach for businesses operating internationally.

AI-Generated from the text of User Reviews

Reviews
ms

mounika s

December 29, 2023 Source: G2.com
"A Seamless Payment Solution."
What do you like best about Razorpay?

My overall experince is good. My all payments are instant.In my organisation me use razorpayXpayroll there we can track the attendance and we can download the payslips for every month. We can see the notifications in dashboard. One of the things I really apprieciate about Razorpay is its user-friendly interface.We can clearly see full details of tax deductions.

What do you dislike about Razorpay?

Approaching customer support of Razorpay.

What problems is Razorpay solving and how is that benefiting you?

The main thing what personally I felt most beneficial thing is that getting payslips for every month instead of going back over HR for payslips.And I am getting invoices directly earlier it is very hard to get this invoices.

Read more
AS

Anirudh S

October 24, 2023 Source: G2.com
"Best Payment Gateway for Online Business"
What do you like best about Razorpay?

Best payment gateway available in the market, very easy to understand dashboard, all reports are available, provides best rates, supports all major banks of india, credit cards, debit cards, UPI, netbanking. We have been asigned relationship manager who provides very good customer support, have integration will all the major apps, and very easy API intergration available. We use razorpay for all our daily payment collection from customers.

What do you dislike about Razorpay?

Takes a long in documents verification, compitetors provide 0% commision on UPI payments, payment cycle can also be redused.

What problems is Razorpay solving and how is that benefiting you?

Razorpay supports all the major Indian banks for payment collection, reporting and dashboard is very easy, and integration will all the major apps and websites.

Read more
PL

Punam L

October 5, 2023 Source: G2.com
"Best App To Pay Money"
What do you like best about Razorpay?

I used Razor pay in my project to integrate with our system. we can easily integrate it. and very simple to handle.

What do you dislike about Razorpay?

i don't found that much of dislikes. it is best as it is

What problems is Razorpay solving and how is that benefiting you?

in my project we want to Pay Order Amound for that we are giving a option of RazorPay to customer. to pay order Amount

Read more
KP

Kavisha P

August 14, 2023 Source: G2.com
"Best Payment Gateway System For Everyone"
What do you like best about Razorpay?

It helps in keeping records of employees effeciently. I have used different payment gateways in my daily routine but razorpay is one of my favourite because of its fast service.

What do you dislike about Razorpay?

No, I don't see any issue doing payment with the help of razorpay.

What problems is Razorpay solving and how is that benefiting you?

While all the options of payments are available in Razorpay like upi, NEFT and even credit and debit cards are also available in it. My favourite one is Upi.

Read more
Yl

Yogesh l

July 7, 2023 Source: G2.com
"Enhanced Business Operations and Seamless Payment Processing with Razorpay"
What do you like best about Razorpay?

Razorpay provides a flawless payment processing experience. Smooth transactions for my consumers are made possible by the simple connection with my website and various payment alternatives. The extensive dashboard offers real-time insights and data, which enable me better track and manage payments.

What do you dislike about Razorpay?

There may be brief delays in problem resolution due to delayed customer support response times. In addition, the price structure, while competitive, might be challenging to comprehend, particularly for companies with specialized needs.

What problems is Razorpay solving and how is that benefiting you?

Businesses' problems with payment processing are resolved with Razorpay. It offers a dependable and secure platform for accepting payments, guaranteeing clients a smooth transaction. Financial processes are streamlined thanks to innovative features like intelligent routing, subscriptions, and invoicing, saving time and effort. Making data-driven decisions to improve business performance is made easier with the support of thorough reporting and analytics.

Read more
KR

Kapil R

July 5, 2023 Source: G2.com
"Excellent Payment Gateway Solution"
What do you like best about Razorpay?

Ease of use and implementation, integration with wordpress, and more.

What do you dislike about Razorpay?

Verification service has been recently implemented. They send a person to your place without appointment, which is intrusive. They could implement it better.

What problems is Razorpay solving and how is that benefiting you?

It has made payment gateways more seamless and transparent. The payouts are quick, and transparent. The commissions are low.

Read more
JB

Jhilik B

June 21, 2023 Source: G2.com
"Best payment gateway of India"
What do you like best about Razorpay?

We can accept payments from our customer in many different currency. It provide access to all payments modes. It is free and easy to use.

What do you dislike about Razorpay?

Using it from two years did not faced any challenges while using.

What problems is Razorpay solving and how is that benefiting you?

We can easily add payments. It allows businesses to accept payments with its product suite. We can accept digital payment in it as well as automate bank transfer

Read more
GN

Geeta N

June 20, 2023 Source: G2.com
"Easy online payments"
What do you like best about Razorpay?

Fraud prevent and security.

Great customer support.

It manage payment through API.

We get the realtime payment notifications by webhooks.

What do you dislike about Razorpay?

It is the best payment gateway i have used so i dont dislike anything for it yet

What problems is Razorpay solving and how is that benefiting you?

The customer support of Razorpay is also great as they offer a dedicated relationship manager for every account which helps to sort out payment issues quickly. I truly recommend everyone to atleast try this.

Read more
sk

sumit k

June 8, 2023 Source: G2.com
"Hasle free payments."
What do you like best about Razorpay?

I like the simple and straightforward way of integrating Razorpay API. It enables most of the types of payments. Even if we don't have KYC enabled, we can test the features by using test mode in the Razorpay dashboard.

What do you dislike about Razorpay?

So far, I didn't see any downsides to this. I observed that we don't have any method of paying using crypto. If they add it in the future, then razorPay will be the only thing we need to integrate with our applications.

What problems is Razorpay solving and how is that benefiting you?

After the integration of RazorPay in my application, there is no headache of dealing with the payments and different backing companies. RazorPay is trusted and we can use its easy to understand apis. Also we don't to sepratly design the payment page just use the drag and drop to design your own webpage through RazorPay dashboard.

Read more
SS

Shivam S

June 5, 2023 Source: G2.com
"Amazing payment processing tool"
What do you like best about Razorpay?

Ease of processing payments and getting reimbursed for expenses hassle-free

What do you dislike about Razorpay?

Nothing as of now, as a user I am pretty happy with the interface and good customer service

What problems is Razorpay solving and how is that benefiting you?

Easy payment processing

Read more

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

icon

Buyers

Looking for the right SaaS

We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

icon

Makers

Want more customers?

Our experts will research about your product and list it on SaaSworthy for FREE.

Get Listed