RAYNET CRM Reviews

I work as a Dietician and Nutritionist, manage a homeopathy clinic, and also create health education content. RAYNET CRM helps me keep daily work organized without making things complicated. I regularly manage patient follow ups, consultation related activities, content planning, and communication, so having everything in one place is very useful. Getting started was easy and implementation did not require much effort. Creating contacts, managing activities, scheduling follow-ups, and reviewing previous interactions felt straightforward from the beginning. I use it regularly because it helps me keep track of ongoing work without maintaining separate notes and files.

One thing I find useful is that contacts, activities, calendar events, meetings, documents, and communication history are connected together. When I need to review a previous discussion, check follow-up activities, or find important information, everything is easier to access. The task management and reminder features are also helpful because they help me stay on top of patient follow-ups and routine work. I also like that deals, activity tracking, reporting, and document management are available in the same system. For my health education work, it helps me keep content-related activities and planning tasks organized as well. The number of features feels practical for day to day work without making the system feel difficult to use. Performance has been good during regular use, and it fits well into my workflow. Overall, RAYNET CRM helps me stay organized, manage follow-ups more efficiently, and keep clinic and content-related activities structured and easier to manage.

I like that most information is connected, but when there are many activities, contacts, and records, finding a very specific item can occasionally take a few extra clicks. It does not happen often, but during busy workdays I notice it sometimes. Also, the reporting tools are useful, but for more specific analysis I sometimes need to spend extra time adjusting filters and views. The information is available, but creating a highly customized report can take a little more effort than expected.

As a core business management platform, RAYNET CRM unifies our entire customer and partner management workflow. Its biggest strength lies in being fully optimized for German local IT service enterprises, with native GDPR-compliant data management functions built right in. It comes with ready-to-use practical modules including IT service contract administration, SLA progress monitoring and multi-level partner management, so our team barely needs extra customization to match our daily business processes. It delivers extremely smooth connection with Microsoft 365. All work emails, schedule arrangements and shared team files can be directly bound to corresponding client profiles, which saves us plenty of repetitive manual entry work. Team members can check complete client interaction records in one place effortlessly, greatly improving internal collaboration efficiency. Besides, the official onboarding guidance is clear and professional, letting us finish basic deployment quickly.

The system’s built-in report functions are relatively simple, unable to generate refined customized data charts targeting IT service industry core indicators such as service fulfillment rate and contract renewal cycle. We have to export raw data and reorganize it externally for deep data analysis. The mobile client remains plain in practical use, lacking stable offline working mode and fast real-time data synchronization, which cannot well satisfy the daily office demands of our on-site business staff. Moreover, its accessible third-party application connectors are not rich enough, and we have to spend extra manpower developing docking interfaces for some of our commonly used business tools.

Before adopting this tool, our client resources and business data were scattered in various independent platforms, leading to poor information sharing and frequent repeated communication. RAYNET CRM integrates all client resources, business opportunities and after-sales service records into one unified platform, realizing transparent information sharing among sales, account operation and technical support teams. It also standardizes our local data management rules, effectively lowering daily compliance risks and making the whole client operation process more standardized and efficient.

I like how RAYNET CRM serves as a central hub for managing relationships and sales work, helping me track contracts and companies, sales pipeline, meetings, and customer history. I appreciate that there is no more scattered data in Excel, notes, or email threads. I really like that everything is in one place. I find features like deal tracking, activity planning, and dashboards valuable. The initial setup was easy too.

None

RAYNET CRM centralizes everything, eliminating scattered data in Excel, notes, or email threads. It tracks contracts, sales pipeline, meetings, and customer history, acting as a hub for managing relationships and sales work.

Besides the product on very good level, it is the team behind this app. We have worked together for more than 5 years and I have seen their progress over the years. They have built a successful business where they help other companies and still they are very personal. If you are a client, you feel like a part of the community which is very important. So therefore customer care is on top level. Continous progress in developing the app is must have and Raynet team can nail this.

They are still not that big as HubSpot etc., which is good but also bad because sometimes it is hard to break the market barriers so give them a chance, you will get great value in sales software which is still lighweight yet robust.

Chaos in sales and entrepreneurship, thanks to Raynet I can orchestrate our company from opportunities to signing contracts online.

It helps me keep track of my business partners and the tasks I'm doing with them. I never forget to finish a job I've been handing out.

I have no experience with competing applications. This one suits me quite well.

It's not fully adapted to my specific tasks, but I can get along with it.

I haven't encountered any serious problems so far.

We have successfuly managed to replace at least four different spreadsheets to one simple dashboard in Raynet CRM. You can easily edit columns, save your own overview and share it with your colleagues. I also love the virtual assistant – you just bcc important e-mail to CRM. Also love the integration with our CMS - we see all the leads in the CRM immeditialy.

Raynet is fast/simple/UX friendly CRM, not sophisticated business intelligence tool. For quick view it is good enough, but for agency needs we need to combine data from Raynet and our other tools.

If you want to start with CRM and not just talk about it, I think RAYNET is a great choice. We started with the free version, completed the onboarding and webinar and in a few days we had solved most of the problems we were facing when "moving" our sales to a higher level.

All customer data in one place, simplifying sales success rate, overview of team capacity/sold units, business prioritization, simple business forecasting, monitoring the nearest planned activity for clients

Simple management of business contacts and vendors. Complete history of all our contacts. Automatic generation of contracts and documents. Integration to the invoicing tool. A great price.

There's nothing that really bothers us. We love Raynet and use it every day. Raynet is constantly being improved, so there are bugs being fixed every now and then.

We needed to keep track of our clients and suppliers. We were using spreadsheets before, but it was no longer sufficient. With CRM, we can automate some repetitive tasks and that saves us time.

I worked with Raynet CRM in my position of Sales Director in middle consulting business where I lead 3 sales reps. I appreciated the most UX of the product which is incredibly simple therefore sales people work with this CRM.

I don't have anything particular in my mind.

No problems

Raynet CRM does many great things and can offer tools for different situations. For us, an overview of leads, business cases and all the related information is critical. All this information is provided clearly and can be easily worked with. This makes working in a team simple, and data is not lost. One of the things I also find interesting is Raynet's ability to create sub-windows within a single browser window. What I like is the speed of the application itself. I've probably never had a time when I got stuck somewhere in the application, even when performing operations over hundreds of records. As the last point, it is worth mentioning that Raynet is constantly working on the whole application (there are updates to the application multiple times a month). All in all, Raynet gives me a clear overview of where all our business activities are, making us faster and more efficient as a team. We've been using Raynet since 2014 and I think that in itself is a testament to how happy we are with the tool.

Until recently, I missed some of the filtering options, either over business cases or leads. Also, I was not too fond of the old business board UI. However, both of these points were resolved by Raynet in 2021, so this is no longer the case.

Raynet mainly solved our problems with inefficiency and occasional data loss. We are now more efficient, get more done in less time, and don't lose any data. We have visibility of all activities in the team and know what stages each business case or lead is in.

I like how easy you can work with the CRM, it is very intuitive for everyone. The way you can manage all your tasks and contacts is very very very helpful. I use Raynet CRM for more than 7 years and I wouldn´t change it!

There is nothing I dislike about Raynet. If there is anything I want to change I just contact the great support. They are very helpful and are here for the clients every day and that´s what we really appreciate in our business.

When you do not have any CRM system you do not have you business under control. Since we started to use it our sales numbers are higher! Raynet is one of our successful actions we mention when speaking about our success.