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RAPID Reviews

User Rating

4.8/5 (Based on 10 Ratings)

Rating Distribution

  • Excellent

    80%
  • Very Good

    20%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

Do You Use RAPID?

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Reviews
AU

Anonymous User

December 4, 2019 Source: G2.com
"Fabulous thorough service"
What do you like best about RAPID?

Immediate attentive informative answers to all my questions.

What do you dislike about RAPID?

The refresh button is located in a different spot on each page

Recommendations to others considering RAPID:

You'll love the ease of use and thorough flexibility of the product

What problems is RAPID solving and how is that benefiting you?

Much easier to create and send files and billing

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BC

Brett C

June 12, 2019 Source: G2.com
"Acom Health is great easy to use and comes with outstanding training "
What do you like best about RAPID?

Rapid Doc is amazing. So easy to use,it has many great features to help your practice grow.

What do you dislike about RAPID?

Nothing... we love our software and would recommend to other offices

Recommendations to others considering RAPID:

I would recommend this product to any dr office, it is easy to use. You receive great training at a good value for the cost. The simplicity of the software allows me to spend my time in other places needed in our office instead of lengthy times in front of my computer.

What problems is RAPID solving and how is that benefiting you?

We have not run into any issues as of date. Everything is easy to understand and operate. Rapid Doc is truly amazing

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AU

Anonymous User

November 13, 2018 Source: G2.com
"ACOM is fast and easy. You can customize a lot!"
What do you like best about RAPID?

It's fast. staff uses it well and learned it well

What do you dislike about RAPID?

I would like something that's a little more graphical

Recommendations to others considering RAPID:

it's a good one to go with

What problems is RAPID solving and how is that benefiting you?

Speed problems are solved. It also does a great job with the billing/office side of things

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AU

Anonymous User

August 1, 2018 Source: G2.com
"Rapid is Awesome!"
What do you like best about RAPID?

I am glad I was finally able to find an EMR / EHR and billing system that is easy to use and understand. It is robust and has more than you can possibly need or want. It's cloud based and that means no servers and no hassles. The customer service at ACOM Health is # 1. The training is thorough and they answer any question and solve any problem you may have. They are part of your team and make your practice and life better. Many thanks to Patti Dill for all her training and patience with me. If you are a Chiropractor do yourself a favor and get on board...don't look any further.

What do you dislike about RAPID?

Not much I don't like. I wish I could see my schedule from my iPhone.

Recommendations to others considering RAPID:

DO IT!

What problems is RAPID solving and how is that benefiting you?

It's solving all of my billing issues and glad to know I can access my patient documents from home or anywhere where I can get on the internet.

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KM

Kelly M

May 7, 2018 Source: G2.com
"Wonderful customer service"
What do you like best about RAPID?

We just added the Rapid PM to our practice. Everyone that we've dealt with at the company has been wonderfully helpful. Our Project Manager, Patti Dill, was so incredibly helpful. I felt the training was very comprehensive. I'm enjoying the ease of use. My staff actually very quickly switched over to the new program, and one of them has very little computer skills!

What do you dislike about RAPID?

Only a couple of very minor things about the program that are specific to what we would like to see, and those may be a possibility in future upgrades. Nothing major that we don't like.

Recommendations to others considering RAPID:

It's a great program that meets our small clinic's needs.

What problems is RAPID solving and how is that benefiting you?

We were having connectivity and integration issues with our other PM program and want a seamless communication between the documentation and the PM.

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AU

Anonymous User

April 9, 2018 Source: G2.com
"Fantastic EMR Software"
What do you like best about RAPID?

The software is simple to use and understand.

What do you dislike about RAPID?

The systems patient self check in is not accurate enough.

Recommendations to others considering RAPID:

RapidPM and Rapid doc are the only programs you will need. There are numerous ways to benefit from implementing their software.

What problems is RAPID solving and how is that benefiting you?

Easy system to track appointments and medical records. RapidPM is great for managing appointments and patient information. RapidDoc is the best program we have used for maintaining patients documents.

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AB

Allison B

November 29, 2018 Source: G2.com
"Rapid Review!"
What do you like best about RAPID?

How easily the SOAP notes are to do on the doctors' side, easy to navigate through each tab, then formulates a well written/formal note. Offers other benefits like multiple choice tabs while reading an x-ray and writing up a report.

What do you dislike about RAPID?

The only dislike(and this one is I think unavoidable with any chiro EHR) is the updates. Updates helps..eventually. That is after learning the new process they updated!

Recommendations to others considering RAPID:

I would really like to switch our EHR back to Rapid. However, the practice I am currently practicing in cannot afford the program YET. Below i am taking guestimates-I did not purchase the program so I estimated.

What problems is RAPID solving and how is that benefiting you?

Benefits are not only on how easy the doctor's have it. We have increased our volume and more efficient at collecting payments as well. With acom, it's easy to keep track of the patient's treatment plan and ALSO billing information. It's easy to access BOTH sides with no trouble. Fast and easy.

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AU

Anonymous User

November 14, 2018 Source: G2.com
"Review of acom rapid doc"
What do you like best about RAPID?

Easy and accessible. Both the patient management and patient billing sync together easily

What do you dislike about RAPID?

Customer service can be a pain and sometimes rude

What problems is RAPID solving and how is that benefiting you?

Running my practice easier and more efficient

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AU

Anonymous User

November 14, 2018 Source: G2.com
"Rapid response Chiro review"
What do you like best about RAPID?

I like the customization of the software, especially for those medical offices that offer different types of services. The software allows you to create several appointment classifications.

What do you dislike about RAPID?

The interface can be somewhat confusing as to where menus are located.

Recommendations to others considering RAPID:

I recommend Rapid because of ease of use.

What problems is RAPID solving and how is that benefiting you?

Solving the reports that you can obtain. The benefits of filling out the menus as much as possible.

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AU

Anonymous User

July 20, 2018 Source: G2.com
"Efficient, but outdated."
What do you like best about RAPID?

I enjoy how easy the system is to use. It's efficient and it gets the job done.

What do you dislike about RAPID?

The software is outdated and needs a revamp to be on-par with current systems used by large companies.

What problems is RAPID solving and how is that benefiting you?

Technical issues and billing. It's easy to action requests from customers.

Read more

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