RamQuest Reviews

I love the support staff. Whenever there is a problem, they are willing to help. The program is always evolving and getting better with each update.

Looking forward to the next evolution of Horizon. Ramquest One has been a great program for us for over 9 years, but Horizon is looking to be even better.

Not really anything to dislike. Most of the bugs in the past get fixed in the next update.

One of my favorite features of ramquest is the ample locations for data input. The Order Entry Screens as well as the newer feature of the very customizable FileScan repository make it very simple to share information company wide with collaborators and other departments.

I do not like how they CDF screen sometimes lags with data input as well as the inability to input tax proation screens until a closing date is entered.

Use the provided tutorials and do not hesitate to call customer support with questions. The support team is awesome and super knowledge and don't just do things for you-- they are happy to sit on the call with you and teach you how to fix an issue.

Ramquest makes it very easy to collaborate with employees in other office locations or who work from home which is very important in today's world.

I liked the organization aspect of the software, everything is able to be located easily and quickly. I love that you can leave notes everywhere within the system. It makes tracking things a lot easier. I enjoyed being able to leave notes whenever something was finished. There is not confusion within the company due to this feature. I also enjoyed being able to "check" things off when they were completed. This system provides a 360 way to improve business operations.

I do not like that sometimes even if you dont click a section, if you scroll over it, the information will change. There is also no "undo" button for most things. There is also sometimes a block on things you can upload into the file scan section in RamQuest due to the fear of protected information being leaked. I think it's a preventative feature which is good, but for documents that do not have protected information, it would be nice to just drag it over with ease.

Supports all the daily business tasks you would need related to titling.

RamQuest allows us to provide quick and accurate information to all clients about everything related to their title. With the easy search button, we can find almost instant access to all questions by searching in multiple ways. Some of these ways include searching by lender, file number, loan number, buyer, property address, date of loan, date of processing, and more.

Inputting closing figures directly into the CD and being able to drag and drop from file scan.

I wish when you needed to redo documents, such as a date change, it was a quick fix instead of pulling through and entire package again.

Working fast and efficiently.

User friendly and tech support is amazing

Need more integrations with company software.

We use Ramquest for title and closing services.

I recently attended conference and am very impressed with the interaction that the developers have with everyone. Everyone with RQ has been very open to listening to requests and ideas from the users.

There are sometimes a lot of keystrokes to complete a task.

We are always working with the team to better the overall system and they always address the issues that they can.

I love that we can keep all the information of each real estate file in one assigned file # and can easily be accessed by users, supervisors, and admin. It also lets us scan in each file at the end of each transaction and securely let us go back and review if questions or errors are brought to our attention

The updates can be a little frustrated when learning new material, but completely understandable because after every update the ease of Ramquest One is enhanced.

Take the time to learn the software. Play around with options and different tools, they will benefit you in the long run.

Being detailed and organized. When entering in each new order, it requires you to review your work as well as keep it neatly in it's own folder. It's helped me catch quite a few mistakes. Ramquest One allows you to draw up documents and pulls in all the information onto the document saving us an abundance of time.

RamQuest keeps all our files organized with all the information needed in one screen. It allows us to store our documents into each file so we have paper trail!

No downsides so far. Update can be frustrated but we understand it’s part of the growing technology and resolved problems!

If you need a new data entry system for your real estate transactions RamQuest will make your work load organized and easily accessed

It allows our entire company to access files for future use!

RamQuest (RQ) is a title production system (TPS) that is built by title professionals for title professionals. With other vendors, when you try to explain a problem, they do not understand how it impacts business and take very little feedback in their design and features. RQ on the other hand actively asks and engages with customers of all sizes to understand what they need and tries to meet those needs or offer the flexibility to meet those needs.

The other big difference is the customer support. No matter how big or small, RQ will work with you and ensure the problem gets solved, no matter how small. And because they get your business, they know how important it is to get it fixed right away. They feel more like a team than a vendor.

Ramquest - is user friendly and allows the cd to be used to confirm to all lender requirements.

Few things that I think would make it easier to use - on accounting or check cutting side - once you modify an address - unable to review for accuracy once saved. Seller information - if you have a seller that you use all the time and know the number assigned to that seller that has all the seller information correct - unable to put in that number to bring up that seller - have to go thru all the lists to find each time and when you have multiple ones - you have to find that particular one - that is cumbersome.

Was told they are working on issues with check writing systems.