Rackspace CDN Reviews

User Rating

1.5/5 (Based on 296 Ratings)

Rating Distribution

Excellent
10.5%
Very Good
2.7%
Average
0.3%
Poor
2.4%
Terrible
84.1%

User Sentiments

Excellent Customer Support, Fast and Easy Setup, High Uptime and Reliability, Seamless Scalability

Limited Customization Options, Occasional Software Glitches, High Data Transfer Costs, Lack of Container Management Features

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Review Summary

Overall, users commend the reliability, speed, and customer support provided by the service. The CDN is praised for its consistent performance, fast global content delivery, and minimal downtime. Users also appreciate the helpfulness and expertise of the support team in resolving issues promptly. Additionally, the platform's user-friendly interface and straightforward setup process are highlighted as positive aspects. However, some users express concerns regarding the pricing structure, suggesting it could be more competitive. Additionally, a few users mention occasional technical difficulties and glitches, although these seem to be infrequent.

Pros

Reliable and secure cloud storage: offers high levels of security and reliability for storing sensitive data.
Flexible and scalable solutions: provides customizable options to meet the needs of businesses of all sizes.
Excellent customer support: offers dedicated support, including 24/7 availability and responsive customer service.

Cons

Pricing may be higher than some competitors.
Occasional reports of performance issues during peak traffic times.
Limited customization options for some services.

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Reviews

David Hultsman

July 5, 2023 Source: Trustpilot.com

Recent requests for service were…

Recent requests for service were addressed promptly with the proper skills and attention to detail.....

Brian

May 9, 2023 Source: Trustpilot.com

Excellent product

Although I’ve never needed to contact customer service, the product is top notch. The email interface is clean and straight forward. The admin interface is robust without being bloated or confusing. The price for the services I’m receiving is excellent.

Azmat Bhati

May 8, 2023 Source: Trustpilot.com

Great company and good support staff.

Date of experience: May 09, 2023

Donald Miller

May 8, 2023 Source: Trustpilot.com

Transfer domain from GoDaddy to Rackspace

We confirmed my transfer of domain is completed.

Servicios Integrados Salud SIS

May 8, 2023 Source: Trustpilot.com

Attention and support in the expected…

Attention and support in the expected times.

Customer

May 1, 2023 Source: Trustpilot.com

very responsive

Very Responsive

Customer

April 26, 2023 Source: Trustpilot.com

I like the ease of using this platform

I like the ease of using this platform. I also like the way it looks.

Joseph Gel San Miguel

April 25, 2023 Source: Trustpilot.com

Rackspace team is amazing!

Date of experience: April 26, 2023

Beth

April 4, 2023 Source: Trustpilot.com

Switched auto-pay account

Continuing your Rapid response and friendly interaction during the process - Yay Rack space!

Jecomax

January 31, 2023 Source: Trustpilot.com

Never had any issues with my account.

Date of experience: February 01, 2023

Rackspace CDN Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Rackspace CDN?

Review Summary

Pros

Cons

David Hultsman

Brian

Azmat Bhati

Donald Miller

Servicios Integrados Salud SIS

Customer

Customer

Joseph Gel San Miguel

Beth

Jecomax

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