Q360 Reviews

We managed to reach our main goal (ONE ERP nationally across all states) within a very

challenging timeline and budget. Q360 allowed us:

- to align all our workflows and reporting on National level

- to merge into Holding company with all companies working in Q360

The team at Solutions 360 knows and understands our industry. This is reflected in the software they produce. Q360 is a complete solution handling every aspect of our business. The developers listen to our needs, add new features and enhance existing processes. With each upgrade, the system gets better and better.

There really isn't anything I dislike. A feature that would be extremely helpful is to add Field Level Security to restrict users from selecting certain options in a drop-down field linked to a general code (i.e. only allowing specified users to select certain statuses or types.

Spend plenty of time training the staff and understanding the accounting impact of all the system configurations. The Business Analyst assigned to you is extremely important in understanding the impact of configuration decisions.

I run my business through Q360. While I can not control users, I can control what they can do through great software. The main benefit we realized is controlled processes resulting in accurate and timely management and financial reporting enabling us to run and grow our business.

Solutions 360 has a team of experts, that are helpful, and knowledgeable about the product. They are a team that cares about their customer and are willing to listen to ideas. When those ideas make sense and are useful to the industry, they are implemented. The software is forward-thinking, looks to predict, and is constantly improving. Q360 has helped our organization become more efficient and create accountability amongst departments and roles. The clarity provided through reporting, financials, and dashboards has helped with executive decision-making and forecasting. I really look forward to future innovation as the product evolves and becomes even better.

On occasion, special needs or customizations can take a long time to implement. However, it is understood that all changes need to be vetted and reviewed to ensure quality. Also, at times during upgrades, certain custom features may need to be reprogrammed to work properly in the new version. In those instances, the S360 team acknowledges the issue and makes the necessary changes quickly.

Our implementation was 4 years ago and was difficult. I understand that the process has been updated significantly so that the data migration is accurate and easier to conduct. Ask questions and avoid customizations. Many customizations that we thought we needed were reverted back to the out-of-the-box offering within 2 years of implementation. The challenge to change back was a distraction. Trust the S360 team when making decisions.

We have solved the problem of inconsistent revenue recognition from past business systems. We have benefited from job costing that is accurate, along with reliable financials that are easily auditable and align with GAAP. We have benefitted from greater visibility to assist our teams in decision-making and predicting.

Q360 has given us a much better view of our business, by combining multiple software packages into one.

Only the amount of energy and time it takes to implement it. There are so many ways to use Q360, there is no one way to use it, so training our staff is hard.

If you are currently not completely happy with your ERP system, buy it!

Our finance tool is at the tip of our fingers, which allows us to see in real-time.

It is a good Start to Finish ERP. Helps eliminate several separate programs to integrate together.

Some fixes on problems take longer than expected

Working on more accurate job costing and forecasting numbers.

Q360 is an intuitive, powerful tool with core features and enhancements that allow our colleagues to be more efficient and to provide a better customer experience to our clients. It continues to offer opportunities for growth in and out of the software that our company has never had before.

-Our organization process such a high volume of data - we struggle with grid and report functionality (believe this is improved in V10.03)

-Document storage > how documents are stored as a table in Q360 > space concerns

-Would like to see integration with microsoft outlook in various modules in web client

Q360 gave us a number of significant improvements over our prior system. In addition to the great analytical data at our fingertips what I liked most was the visibility we had to the data and the easy ways to present it. Q360 gave us tools to make the right decisions and to see problems before they were critical and gave us the time to get corrective action taken.

Although they have excellent customer service you did have to find the right person for the customized changes we had in place. I realize this will not impact every user it was the only issue we had.

I highly recommend Q360 to anyone who needs real-time decision-making data on a daily basis. This is one solution they will not regret making.

Lack of visibility of the data for decision making was an issue with our prior system totally resolved with Q360. We now had real-time data at our fingertips. We could see how every project was progressing in real-time and did not have to just rely on our best guess or someone's word.

I found Q360 to be a powerful tool for our business. It helped us not only manage our business more efficiently but gave us tremendous critical insight on processes.

It can be a little complex in some areas but that's also what gave us the capabilities we wanted so fair trade.

We solved most of our internal processes. It has helped us get control of how information and process requirements flow throughout our organization. Nothing gets missed saving us time and customer grief. If it's in the Q it needs to be done. It's as simple as that.

The Q360 platform has enabled all of our critical business data to be in one location as a single source of truth and enabling end to end visibility of true project analysis.

There are some areas of the dashboards where further analysis of the data is required, I believe improvements in this will be in the next release. The Q360 team has taken on feedback and can see the commitment for continual improvement.

Important for all key stakeholders to understand the links between each area of the business so they can understand the complete workflow.

Accurate cost estimation, inventory management and project health checks in real time.

The ability to search for products and customer data isn’t very easy and if you don’t have certain credentials to search with, there is always a way to find what you’re looking for.

It tends to slow down or freeze often. It tends to make our productivity a little less efficient.

We have realized our main problem is that we have too many products that aren’t fully categorized and need to organize them.

We do see the benefits of reorganizing our software to make everyone find what they need quicker and more efficient with project timelines.