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Proofpoint Threat Response Reviews

User Rating

4.7/5 (Based on 18 Ratings)

Rating Distribution

  • Excellent

    72.2%
  • Very Good

    22.2%
  • Average

    5.6%
  • Poor

    0%
  • Terrible

    0%

Do You Use Proofpoint Threat Response?

Write a Review
Reviews
CM

Casey M

March 13, 2026 Source: G2.com
Quick Alerts and Clear, Detailed Summaries for Suspicious Emails
What do you like best about Proofpoint Threat Response?
It gives a quick email to our team of any suspicious emails and leaves us a easy to read summary and plenty of information about the incident. I like the amount of information it provides.
What do you dislike about Proofpoint Threat Response?
I don't have any dislikes as it does what its supposed to without and extra fluff to the software.
What problems is Proofpoint Threat Response solving and how is that benefiting you?
It is identifying malicious emails to our staff and alerting our team so we can stay on top of the situations without too much surprise.
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MS

Manoj S

November 5, 2025 Source: G2.com
Best Tool for Incident Management
What do you like best about Proofpoint Threat Response?
Most powerful tool for Incident Management, Unexpected Treats Treatment and easy to work , very simple GUI configuration. Support very fast and 24x7 available.
What do you dislike about Proofpoint Threat Response?
Nothing to say about dislike feature, it's done a great job.
What problems is Proofpoint Threat Response solving and how is that benefiting you?
Please provide more Technical trainings for exploring more features.
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bn

bill n

October 29, 2024 Source: G2.com
Very solid product and easy to use once trained
What do you like best about Proofpoint Threat Response?
.AUtomatice recall of suspicious email is great
What do you dislike about Proofpoint Threat Response?
Have had several false positives of the last few months resulting in 100's of email being recalled and replaced
What problems is Proofpoint Threat Response solving and how is that benefiting you?
removing malicious emails that make it through the filtering
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LB

Lindsay B

August 8, 2023 Source: G2.com
Threat protection
What do you like best about Proofpoint Threat Response?
Regarding email risks, Proofpoint provides the most effective integrated solution. It assists in addressing all malware and non-malware email risks at the business level.
What do you dislike about Proofpoint Threat Response?
Its outdated, difficult layout is the only thing I find annoying. It would be fantastic if the UI was altered or adjusted. I really hope the problem team works on that.
What problems is Proofpoint Threat Response solving and how is that benefiting you?
Our environment is more safer now that this solution has helped prevent fraudulent traffic from entering our email inboxes.
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LJ

Leslie J

August 6, 2023 Source: G2.com
Proofpoints enhancement
What do you like best about Proofpoint Threat Response?
It promises small businesses uncompromising secrecy and has a forward-thinking outlook, making it ready to attract and support small firms. I trust it so much because it proves to be a trustworthy tool as it promises.
What do you dislike about Proofpoint Threat Response?
The significant time and effort that Proofpoint Threat Response requires to reach the desired security level, frequently at the expense of reducing user productivity, depresses me.
What problems is Proofpoint Threat Response solving and how is that benefiting you?
Our business domain is meticulously protected from hidden weaknesses by its flawlessly functioning software, which acts as an impenetrable shield.
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VT

Vijay Kumar T

July 31, 2023 Source: G2.com
Protection, Incident response, time management in the threat management/handling process - these all features have benefited the environment Highly recommended for incident response process
What do you like best about Proofpoint Threat Response?
good interface, easy to manage, reduced manual effort.
What do you dislike about Proofpoint Threat Response?
I expect the reporting feature to be more granular and obvious the technical support team need to be more trained about the product and technology. Please note this is my personal experience.
What problems is Proofpoint Threat Response solving and how is that benefiting you?
Threat
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VS

Verified User in Information Technology and Services

July 19, 2023 Source: G2.com
Best Mail Threat Solution
What do you like best about Proofpoint Threat Response?
Proofpoint delivers most effective unified solution in terms of email threats. It also helps in solving enterprise level email security for all malware and non-malware email threats such as frauds, spam, junk, phishing mails etc.
What do you dislike about Proofpoint Threat Response?
Only thing i dislike would be its old clumsy UI. If that UI is changed or modified that would be great. I hope concern team works on that.
What problems is Proofpoint Threat Response solving and how is that benefiting you?
Email protection, BEC, spam protection.
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VC

Verified User in Construction

July 18, 2023 Source: G2.com
Good Product Overall
What do you like best about Proofpoint Threat Response?
Proofpoint threat response is a good software for automated threat response and detection.
What do you dislike about Proofpoint Threat Response?
I haven't found many issues working with this software so I can't say what I really dislike.
What problems is Proofpoint Threat Response solving and how is that benefiting you?
This product has helped keep malicious traffic out of our email inboxes which is a huge benefit for security in our environment.
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MK

Manoj K

March 2, 2023 Source: G2.com
ProofPoint Threat Response - Centralized console for managing and responding to incidents
What do you like best about Proofpoint Threat Response?
Proofpoint TR platform integrates with other security tools, allowing organizations to streamline their incident response processes and minimize the risk of a security breach. Proofpoint TR uses cutting-edge technologies like machine learning and advanced analytics to identify potential threats and suspicious activities based on the behavior/Signature of the malware. Kudos to the Threat intelligence it offers.
What do you dislike about Proofpoint Threat Response?
Proofpoint Threat Response may be less suitable for organizations with limited IT resources or less complex security needs, as the platform is designed primarily for enterprise-level security management. This platform has to have future view on luring small business that could effectively contribute protecting confidentiality across small enterprises.
What problems is Proofpoint Threat Response solving and how is that benefiting you?
Proofpoint Threat Response does our job easier by identifying emerging threats by evolving MITRE TTPs (tactics, techniques, and procedures) and s a powerful tool for managing security incidents and responding to threats. It is a solid choice for larger enterprises looking to improve their cybersecurity posture by decreasing the cyber risk associated with various Cyber threats.
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SG

Sam G

December 1, 2022 Source: G2.com
Peace of mind; Couldn't do my job without it
What do you like best about Proofpoint Threat Response?
The most helpful part is being able to see email threats and manually quarantine threats as needed. The user interface is very easy to understand, management is easy and upgrades have almost no downtime.
What do you dislike about Proofpoint Threat Response?
Although the user interface is easy and straightforward, it looks outdated. There are several opportunities where processes could be expedited, requiring fewer clicks and sub-menus.
What problems is Proofpoint Threat Response solving and how is that benefiting you?
Proofpoint Threat Response solves the problems of email threat visibility and the ability to respond to threats in our environment. This benefits us in the capacity of email security and peace of mind.
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