Pollfish Reviews

User Rating

4/5 (Based on 445 Ratings)

Rating Distribution

Excellent
64.3%
Very Good
10.8%
Average
5.2%
Poor
4.5%
Terrible
15.3%

User Sentiments

Fast Results, Easy to Use Interface, Great Customer Support, Affordable Pricing

Survey Quality Concerns, Inaccurate Respondent Targeting, Limited Survey Customization Options, Bugs/Glitches in platform

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Review Summary

Pollfish is a popular online survey platform that enables businesses to gather valuable insights from a global network of survey takers. Users appreciate its user-friendly interface, which simplifies the survey creation process, and its vast panel of respondents, ensuring a diverse range of opinions. Additionally, Pollfish's robust analytics capabilities allow users to analyze data efficiently and extract meaningful insights. However, some users have expressed concerns regarding the accuracy and reliability of the survey results, emphasizing the need for careful screening and validation of responses. Overall, Pollfish offers a convenient and accessible platform for conducting surveys, but users should exercise caution in interpreting the results to ensure the data's integrity.

Pros

Easytouse platform for creating and managing surveys.
Provides realtime data analysis and reporting.
Extensive targeting options to reach specific audiences.
Affordable pricing plans for businesses of all sizes.

Cons

Limited customization options for survey design.
Data quality can be inconsistent due to the use of nonverified respondents.
Limited support for complex survey logic and branching.
Potential for bias in survey results due to the use of nonrandom sampling methods.

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Reviews

Jennifer LI

December 19, 2025 Source: Trustpilot.com

Great customer service and a very fair

Great customer service and a very fair, transparent pricing model based on completed responses. I've tried many survey platforms as a researcher, and this one is definitely the best!

customer

December 10, 2025 Source: Trustpilot.com

Highly recommend!

Working with this Pollfish has been a great experience. Their team is incredibly helpful, responsive, and proactive, and they have strong processes in place that keep projects running smoothly from start to finish. It’s clear they’re committed to making things easy and efficient for their clients.

Trevor P

December 9, 2025 Source: Trustpilot.com

super intuitive and very insightful.

Their UI is very easy to use, lots of question flexibility, but most importantly, the results analytics tool/report is TOP NOTCH

Tomer

November 10, 2025 Source: Trustpilot.com

it was a great experience

it was a great experience, way fester that i would expect i will definitely recommend on you and use your service again.

Thank you!

tina

September 18, 2025 Source: Trustpilot.com

great experience

Everything was very smooth and easy

Lila S

September 10, 2025 Source: Trustpilot.com

Fast, affordable, transparent, good UI.

Fast. Good customer experience. Transparent costs.

Monicacustomer

September 5, 2025 Source: Trustpilot.com

A very satisfied new client

I am a new client and came in with a very urgent request to set up concept tests and get results to inform strategy with a total 6-day timing for field, clean, analyze and deliver. I think we might be able to pull it off! That meant setting up as a client, learning the Pollfish platform and Insights Builder platform. I can't believe the client service that has been provided to me over the last 5 days. It has been best in class. I am so thrilled to be working with Susan Stacy, Will and Victoria for holding my hand on this critical project.

Extra shout out to Susan and Will for going above and beyond over the weekend to keep me moving along on this project.

Massive thanks!

customer

September 4, 2025 Source: Trustpilot.com

Its a great company

Its a great company, very good support. What else can i say? We love them

Liz F

September 3, 2025 Source: Trustpilot.com

Great experience!

Super easy to use, great support during setup, and extremely fast results that were easy to export and parse out for our use case. Highly recommend!

customer

August 21, 2025 Source: Trustpilot.com

Great for Activating Insights Quickly

We had been looking for a pay-as-you-go insights platform and this one didn't disappoint! Has a ton of capabilities and the AI suggestions are actually helpful.

Pollfish Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Pollfish?

Review Summary

Pros

Cons

Jennifer LI

customer

Trevor P

Tomer

tina

Lila S

Monicacustomer

customer

Liz F

customer

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