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PointClickCare Senior Living Platform Reviews

User Rating

4.4/5 (Based on 26 Ratings)

Rating Distribution

  • Excellent

    46.2%
  • Very Good

    46.2%
  • Average

    7.7%
  • Poor

    0%
  • Terrible

    0%

Do You Use PointClickCare Senior Living Platform?

Write a Review
Reviews
MZ

Melissa Z

April 30, 2026 Source: G2.com
Easy Login, Smooth Data Entry, and Multi-Device Access
What do you like best about PointClickCare Senior Living Platform?
It's easy to login, enter data, view on multiple devices and sign
What do you dislike about PointClickCare Senior Living Platform?
Very little. There are different subscriptions which can be confusing
What problems is PointClickCare Senior Living Platform solving and how is that benefiting you?
It's an easy to use emr for record keeping, data viewing and e-scribing
Read more
MB

Marjory B

December 9, 2025 Source: G2.com
Centralized, User-Friendly Solution for Resident Management
What do you like best about PointClickCare Senior Living Platform?
It centralizes resident information in one place. It's user-friendly. Secured conversation with physicians.
What do you dislike about PointClickCare Senior Living Platform?
Pulling certain data can be difficult to find in reports.
What problems is PointClickCare Senior Living Platform solving and how is that benefiting you?
It helps resolve issues in LTC by centralizing resident information, standardizing documentation, and improving real-time communication.
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JP

Jessica P

October 21, 2022 Source: G2.com
, PCC
What do you like best about PointClickCare Senior Living Platform?
Point Click Care is a highly user-friendly platform, even for staff who are not the most tech savvy. The screens are easy to navigate through to find what you need to ensure care needs are met.
What do you dislike about PointClickCare Senior Living Platform?
Because the platform is available remotely and isn't a form of software downloaded into physical computers, there tend to be many tech issues that leave the platform unavailable from any location. This can be a HUGE issue when passing medications or performing treatments. We have a backup computer to log the MARS and TARS to be printed when an outage occurs to continue providing care.
What problems is PointClickCare Senior Living Platform solving and how is that benefiting you?
Point Click Care replaces the paper chart and allows easier access to documents usually kept only on paper. It helps keep us in compliance with regulations surrounding mediation management and administration.
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VC

Verified User in Hospital & Health Care

June 10, 2020 Source: G2.com
PPC
What do you like best about PointClickCare Senior Living Platform?
Easy to use platform, it can be used to search and get information.
What do you dislike about PointClickCare Senior Living Platform?
The search feature does not allow for you to "clear" so you have to log out if you search.
What problems is PointClickCare Senior Living Platform solving and how is that benefiting you?
The problems would again be the search feature.
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MC

Mary Wilther C

February 9, 2019 Source: G2.com
Reliable
What do you like best about PointClickCare Senior Living Platform?
Reliable software to use for electronic health record.
What do you dislike about PointClickCare Senior Living Platform?
Always undergoes maintenance at midnight.
Recommendations to others considering PointClickCare Senior Living Platform?
It’s easier to use rather than the other electronic healt database software that I’ve used from my previous work.
What problems is PointClickCare Senior Living Platform solving and how is that benefiting you?
We’re using the software for the nursing facility that makes the work easier for the medical team to work.
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CS

Caitlin S

December 23, 2018 Source: G2.com
Being able to run reports to get a better overall picture of things Director of social work
What do you like best about PointClickCare Senior Living Platform?
The information that can be shared with anyone that has access
What do you dislike about PointClickCare Senior Living Platform?
Its difficult to customize your own adjustments at times; it can get confusing
What problems is PointClickCare Senior Living Platform solving and how is that benefiting you?
Being able to recognize significant changes in patients.
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BM

Bridge M

December 23, 2018 Source: G2.com
Director of Social Services
What do you like best about PointClickCare Senior Living Platform?
I think the program is very intuitive and works well in tandem with other team members.
What do you dislike about PointClickCare Senior Living Platform?
The mood assessment pages could be simpler.
Recommendations to others considering PointClickCare Senior Living Platform?
This system is an excellent tool for engaging the entire team. The level of organization and efficiency Gateway has now has improved our speed of care.
What problems is PointClickCare Senior Living Platform solving and how is that benefiting you?
We have solved intercommunications with the entire team. This has, in turn, built a great deal of trust, respect and a strong sense of teamwork.
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TC

TinaTalbott C

December 18, 2018 Source: G2.com
PointClickCare for LTC
What do you like best about PointClickCare Senior Living Platform?
What I like best is the tabs that give me all of the information that I need to perform the tasks for each patient.
What do you dislike about PointClickCare Senior Living Platform?
The speed - it runs rather slowly as times - seems to be in the afternoons
What problems is PointClickCare Senior Living Platform solving and how is that benefiting you?
I can log in and check on a specific task for my patient. It will show me details on the task as the time it is expected to happen.
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VC

Verified User in Hospital & Health Care

December 3, 2018 Source: G2.com
Easy enough but missing easy viewing ability
What do you like best about PointClickCare Senior Living Platform?
Organize and categorize the profiles of each patient.
What do you dislike about PointClickCare Senior Living Platform?
The search difficulty and printing of reports as you desire.
What problems is PointClickCare Senior Living Platform solving and how is that benefiting you?
This text is in English and does not require translation. It is a phrase indicating the action of maintaining or storing all the records of patients.
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VF

Verified User in Health, Wellness and Fitness

December 2, 2018 Source: G2.com
Good software for LTC
What do you like best about PointClickCare Senior Living Platform?
Easy to use and straightforward. Usually the same procedures from company to company.
What do you dislike about PointClickCare Senior Living Platform?
I want a one click link to the next patient when in emar
What problems is PointClickCare Senior Living Platform solving and how is that benefiting you?
It's a good way to keep everything organized in one software. Good for medication, treatment, and charting.
Read more

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