Platform.sh Reviews

.Easy to use (once you understand how it works), reliable, performance and great support

Unable to retrieve Sendgrid DKIM records without a support request plus having to setup new records per environment (they don't cascade down)

A reliable hosting solution for our clients

Excellent support and security. The process of deploying a site works fine although documentation can be complex if you do this for the first time

I believe documentation can be better for novices in the field. Although I always received excellent help if I got stuck.

Hosting a

Platform's integrations with git, and configuration-as-code make its hosting great for developers. Pretty ace support and documentation too. It won't be for everyone (e.g. those who need something much simpler, or a fully hosted SaaS, or something *very* cheap), but great for my needs as a developer who doesn't want to have to maintain server infrastructure etc.

It's not perfect - e.g. some domain providers don't support CNAMEs to be used for the non-www version of domains, and sometimes activities get stuck due to unnecessary dependencies in activity queues (e.g. there's no need to block tearing down an environment on activities to update those environments). But I've never found an issue that can't be worked around or discussed with Platform's support team!

We can focus on what we're good at (building applications) and rely on what Platform.sh are good at (hosting) instead of trying to run that ourselves.

I think everything is moving to a right direction (following updates and good practices), because to me I feel it's built by developers for developers (I guess not only developers but you get my point). Also, everything went alsmost smoothly sor far, in terms of deployments, auto backups and so on.

I feel it lacks of documentation for some specific configurations. I did try, pretty often, to find online on diverse forums and specific websites and blogs how to make that service or this specific feature works with platform.sh

Continuous delivery and the fact to be mainly focused on the development of the applications.

Just works. Like an Apple product but for Drupal Hosting. Easy to extend (Elastic Search, Redis Cache, ...).

Could be more scalable in case of High traffic events.

Automated Deployment of Test-Environemnts, Hosting, Backups If your project is too small for an own (Dev)ops-Team - Platform.

Offloads server maintenance, fast infrastructure, solid customer support, reasonable pricing

There are no direct competitors, so migrating to a different, uh, platform ;) would be a signficant effort.

Vastly simplifies the process of provisioning, installing, configuring, and maintaining web servers.

Removes the need for devops skills while still having access to a broad range of services (at no additional cost per service), highly reliable and great support and pro-active security.

Auto-scaling is missing at the moment. For now we just scale on a fixed schedule.

* no need for a dedicated devops team

* flexibility to quickly implement additional services when needed

Security, ease of use, best in class PaaS provider. Clients and technical staff alike get the benefit of a managed hosting environment. More valuable work gets done as a result with all the pesky technical server admin details taken care of. Ease to manage budgets with fixed monthly fees.

Opaque pricing for enterprise solution. Lack of ISO27001 for UK market (although SOC 2 compliance is a good enough replacement for most cases).

Ensuring client pay for value add work - not Linux server administration

Speed and predictability of deployments via automated tasks

The ability to customise the platform to my need. And most importantly, the awesome customer support.

Nothing so far. It's the better PaaS platform for Drupal.

Do compare with other PaaS vendors. Platform.sh suits our needs but not necessarily yours. They have free trial period, utilise it and test out your application before committing. Get in touch with the support team if you're lost.

We host clients' Drupal sites on Platform.sh while leveraging on the continuous integration and multi-environment features.

What do we like best? Well, we like everything about Platform.sh. Before we decided to migrate our hosting environment to Platform.sh in the early years of the company's existence, we used unmanaged virtual private servers. It was a nightmare for us, we are developers, not system administrators. To achieve a stable and secure hosting environment for our many projects was highly time consuming and kept us up for too many nights while the result was still below par. We knew we had to change something and started testing services like Heroku and DigitalOcean. Nothing we tested really fulfilled our expectations, nothing felt like it had been built for developers who didn't want to think about servers. Rather these solutions were built for sysadmins who wanted to be faster and deploy large numbers of applications easily. We wanted to deploy small numbers of complex PHP projects easily without worrying about servers, firewalls, certificates, etc. When we finally found Platform.sh it felt like this service had been built especially for us. It did everything we had imagined perfectly and has been steadily improved ever since.

We don't dislike anything, really. Sometimes we see things we'd like to be improved or things we think are missing. Then we talk to Platform.sh, and they listen. There have been so many user-driven improvements over the past years. We couldn't wish for a more customer-oriented hosting partner than Platform.sh.

We can deploy new customer projects within minutes without ever worrying about the server-side. We include a configuration file in our code that tells Platform.sh what versions of PHP, MySql, and Redis our application needs, what routes it needs, what disk mounts, and other things. Then we git push to platform, and that's it. Platform.sh will spin up all necessary containers, run our deployment code, install an SSL certificate and then run our software. It's ~0 sysadmin, ~0 downtime, push-to-deploy magic.