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About Persona

Persona software is an identity platform that collects and analyses information about consumers' identities to make informed decisions. The software has features that allow you to develop a holistic profile for each of your consumers and compare it to existing data.Create workflows for your organisation to manage customer due diligence and KYC/AML to automate decision-making. Designed for small and medium businesses.It has a vast list of features such as - Collect any personal information from your users in a secure manner, including IDs, documents, and more, and pick which data to validate Collect and extract personally identifiable information (PII), such as Social Security numbers and addresses, and cross-check it against global issuing and other authoritative databases.One of its most beneficial features is that its flexible and can be customized easily as per need - you can Create a level of customisation in your collection flow that makes it feel like it belongs to your product. Configure any component on any screen to meet your brand's UI/UX guidelines.You get to have tailor identity verification for each customer and use case.

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Screenshots & Videos

Persona screenshot

Pricing

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • Online
Persona Pricing

Free Trial

Not available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Quotation Based )

Pricing Plans

Screenshots of Vendor Pricing Page

Pricing screenshot

Disclaimer: The pricing details were last updated on 02/02/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Persona Pricing.

Persona Alternatives

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Persona Reviews

User Rating

3.4/5 (Based on 55 Ratings)

Rating Distribution

  • Excellent

    47.3%
  • Very Good

    12.7%
  • Average

    3.6%
  • Poor

    0%
  • Terrible

    36.4%

User Sentiments

Easy API Integration, Comprehensive Documentation, Customizable Workflow, Great Customer Support

Inaccurate ID Verification, Poor NFC Scanning Functionality, Glitchy Software, Privacy and Security Concerns

Do You Use Persona?

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Review Summary

User reviews for Persona are mixed, with many highlighting both its ease of use and integration, as well as its affordability for startups. However, a significant number of users report major issues with the software's functionality, including its inability to properly verify IDs and scan chips. Customer support is also frequently criticized for being non-existent or uninformative. While some users praise the platform's ongoing development and commitment to feedback, many express concerns about security breaches and the potential for identity theft.

Pros

  • Persona offers a userfriendly interface, simplifying KYC and ID verification processes.
  • The API integration with Persona is relatively quick and smooth, allowing for easy implementation.
  • Persona provides a comprehensive platform with various features like KYC and KYB for fraud prevention.

Cons

  • The software often fails to verify IDs accurately and consistently, causing frustration for users.
  • Customer support is unresponsive and unhelpful, leaving users with limited assistance for technical issues.
  • The lack of a reliable customer support channel can significantly hinder the user experience.

Persona Reviews

AI-Generated from the text of User Reviews

Persona Screenshots

Persona FAQs

Does Persona provide API?

Yes, Persona provides API.

Persona Contact

Vendor Details

San Francisco, California Founded : 2018

Contact Details

Not available

https://withpersona.com/

Social Media Handles

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Disclaimer

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