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Paycom Reviews

User Rating

4.9/5 (Based on 11,009 Ratings)

Rating Distribution

  • Excellent

    94.1%
  • Very Good

    2.7%
  • Average

    0.8%
  • Poor

    1.6%
  • Terrible

    0.9%

User Sentiments

User-friendly Interface, Comprehensive Payroll Features, Robust Reporting Capabilities, Excellent Customer Support

Inconsistent Customer Support, Complicated Benefit Enrollment Process, Time Clock Issues, Difficult System Navigation

Do You Use Paycom?

Write a Review

Review Summary

Overall, users praise Paycom's user-friendly interface, comprehensive features, and excellent customer support. It is lauded for its ease of use, allowing even non-technical users to navigate seamlessly. The payroll processing capabilities are highly regarded for their accuracy and efficiency. Additionally, the reporting and analytics features are deemed valuable in providing insights into employee data and making informed decisions. However, some negative feedback mentions occasional technical glitches and a need for more customization options.

Pros

  • Streamlined payroll processing with accurate and timely payments.
  • Userfriendly interface and mobile app for easy access and convenience.

Cons

  • Limited customization options for reports and data analysis.
  • Occasional technical glitches and system downtime reported by users.

AI-Generated from the text of User Reviews

Reviews
AU

Anonymous User

September 23, 2026 Source: G2.com
Good
What do you like best about Paycom?Convenience for Time log, reporting and benefits.What do you dislike about Paycom?I have trouble with education videos. They can be restricted in our workplace.What problems is Paycom solving and how is that benefiting you?It helps me stay within company guidelines in payroll.
Read more
AR

Andrew R

September 23, 2026 Source: G2.com
Very easy to use and manage app
What do you like best about Paycom?Friendly user interface making it easy to useWhat do you dislike about Paycom?Weekly hour entry needs to be done day by day. Give options for weekly hour entry.What problems is Paycom solving and how is that benefiting you?Entering daily time punches
Read more
DS

Denise S

September 23, 2026 Source: G2.com
Easy to Use
What do you like best about Paycom?It is accurate and had tons of information in one place.What do you dislike about Paycom?I don't dislike anything about it. It has been great.What problems is Paycom solving and how is that benefiting you?I love that all of my benefits, payroll and W-2s are in one place. Makes filing taxes a lot easier.
Read more
AU

Anonymous User

September 23, 2026 Source: G2.com
I'm able to see my check before I get it, and I can see and schedule pto.
What do you like best about Paycom?The 'approve my check' is very helpful. I know exactly what my check will be.What do you dislike about Paycom?Sometimes the site feels slow. Takes awhile for the notification to clear.What problems is Paycom solving and how is that benefiting you?One thing is that I can schedule my pto without having to call the office.
Read more
AU

Anonymous User

September 23, 2026 Source: G2.com
Unable to see input of hours worked throughout the week.
What do you like best about Paycom?Easy to use, and check emails from work.What do you dislike about Paycom?Unable to see hours worked, needs to crossover from charting.What problems is Paycom solving and how is that benefiting you?Keeping me up to date with my pay Easy to navigate, but can improve.
Read more
AJ

Ashley J

September 23, 2026 Source: G2.com
Easy to use
What do you like best about Paycom?It is Easy to navigate through the system.What do you dislike about Paycom?It is Hard to put time off in the request sectionWhat problems is Paycom solving and how is that benefiting you?None at the moment
Read more
IP

Issac P

September 23, 2026 Source: G2.com
It was effective and efficient
What do you like best about Paycom?.The efficiency of using all the featuresWhat do you dislike about Paycom?Sometimes it takes long time to load things i need fastWhat problems is Paycom solving and how is that benefiting you?Making things easy for me to file
Read more
JT

Juanita T

September 23, 2026 Source: G2.com
Very easy to use and communicate with my company
What do you like best about Paycom?.It keeps me in the loop with all my job activitiesWhat do you dislike about Paycom?Nothing at the moment,it has everything I need to stay in touch with my jobWhat problems is Paycom solving and how is that benefiting you?Staying in contact with my team and payroll
Read more
AU

Anonymous User

September 23, 2026 Source: G2.com
Easy to use -
What do you like best about Paycom?.employee friendly - simple to make correctionsWhat do you dislike about Paycom?No complaints from management of employeeWhat problems is Paycom solving and how is that benefiting you?None at this time
Read more
AU

Anonymous User

September 23, 2026 Source: G2.com
Simple very easy
What do you like best about Paycom?Looking up taxes 401k check approval. Thank youWhat do you dislike about Paycom?Nothing not to like I have had great experience with payrollWhat problems is Paycom solving and how is that benefiting you?Taxes
Read more

FTC Disclosure

SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

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