FR

Farhan R

August 20, 2026 Source: G2.com

Effortless Payroll with Occasional Delays

What do you like best about PayCaptain?

I find PayCaptain quickly easy and reliable for day-to-day transfers. All of the features are very helpful, especially the payment one. The transition from our previous payroll product to PayCaptain was motivated by its user-friendly and efficient solutions that simplify payroll processes and reduce manual administration. The initial setup was quite easy and straightforward, well-organized with guidance that made it simple for our team.

What do you dislike about PayCaptain?

Sometimes I feel my payment is delayed. My payment was delayed one time and it was released after 2 days.

What problems is PayCaptain solving and how is that benefiting you?

I use PayCaptain for day-to-day transfers. It's quick, easy, reliable, and simplifies payroll processes, reducing manual administration.

MW

Martha Webb

March 18, 2026 Source: Trustpilot.com

The app is very easy to use

The app is very easy to use, I love the colours that you use in the app to identify different choices - savings, charity donations, split payments etc.
Also the bell when you have a new payslip is brilliant!

L

Laura

March 15, 2026 Source: Trustpilot.com

Excellent business with wonderful…

Excellent business with wonderful people who truly care

JA

Jennifer Atkinson

March 11, 2026 Source: Trustpilot.com

really pleased with the implementation

really pleased with the implementation, just gone live with 2 companies

J

Jane

February 3, 2026 Source: Trustpilot.com

Friendly team who are very helpful

The PayCaptain team are so friendly, accommodating and very helpful - they are a joy to work with. They have really innovative solutions and a real focus on financial wellbeing which is very refreshing.

G

Gemma

January 30, 2026 Source: Trustpilot.com

Excellent payroll provider

Excellent support, have been with us since the beginning and payroll is never a stressful process. They are quick to respond to any queries, the online admin portal is good and the app and the offering for staff is excellent. Payslips are really clear and interactive for staff - also the plain numbers payslip option is really helpful. Charity donation through payroll is really easy and the emergency cash feature is a good benefit for staff. I wouldn't hesitate to recommend PayCaptain.

pf

paul francis

January 29, 2026 Source: Trustpilot.com

Always helpful and knowledgeable.

Always helpful and knowledgeable.
Makes a dull subject almost Fun.

Highly recommended.

A

Amelia

January 29, 2026 Source: Trustpilot.com

Lianne has been absolutely amazing and…

Lianne has been absolutely amazing and so supportive in getting our payroll set up. Thanks again for all your help!

H

Hugh

January 23, 2026 Source: Trustpilot.com

Implementation was great

Implementation was great, guided through and the team were very helpful and responded quickly to all questions.

J

Janine

January 21, 2026 Source: Trustpilot.com

We have recently moved to PayCaptain…

We have recently moved to PayCaptain after outgrowing our previous payroll company. The transition was seamless! Rebecca Lea our Implementation Specialist was and is incredible! So hopeful, we couldn't have asked for the transition to go any better! The team are also so quick to action any cases we raise! They really are the best!

PayCaptain Reviews

User Rating

Rating Distribution

Do You Use PayCaptain?

Farhan R

Martha Webb

Laura

Jennifer Atkinson

Jane

Gemma

paul francis

Amelia

Hugh

Janine

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