Passkey Reviews

Streamlines the process of responding to RFPs and making it much more efficient!

This will be really helpful to both the planner and the supplier

Nothing that I can think of at the moment.

Automation features to streamline processes

Very user friendly, even a novice feels advanced.

Currently havenlt found anything I dislike yet.

Helping to streamline the process of reservations and keeping clients happy!

It saves my team a lot of time and gives customers access to live pickup

I haven't been able to find anything I don't like

Saves my team time

Gives customers live access to block information

I love how convenient it is for not only us but for the clients as well. It prevents interruptions to answer simple things the client may need to know about and also is very secure.

There are many security features to log in to verify your information and accessibility, but other than that, there really is nothing to dislike and such a time saver!

It solves having to constantly stop generating new business to answer questions that are now easily accessible to your clients. They appreciate it as well so they are not having to wait for a response and can check it 24/7.

The product is very easy it is to use! I like that it is not intimidating and that it is a very modern product. Guests tend to really like that. Easy access is a plus as well!

There is not much to dislike about it. There is no way to separate if clients make their own reservations or if it's a list. For example, if a client wants to know who made a reservation on their own, outside of the list.

It allows guests access to their list at any time. This allows guests more control of their event rooms. It also allows the Events Manager more time to help with other items.

It gives you the confidence that your account is protected.

Sometimes it takes time to access your account because of so many security features but I definitely understand the purpose.

It is inevitable that you need to remember a lot of passwords esp. when you work for a corporate company that requires you to have multiple tools and accounts that require you to log in and keep the password for security. It definitely helps a forgetful person like me to make sure that I can still access the account.

Simplifies the login and makes working faster

I cant think of anything - maybe not so frequent password changes

i spend less time trying to login or recover passwords

Easy integration - it is very easy to integrate Passcode with other systems that I use.

Easy to learn - I had to spent only couple hours to learn how to use the Passcode system.

I have no things that I dislike. System is easy in use even for our customers. I rally would like to recommend it for other people. Just start and You would not like to stop.

Start using it - You will save money and time

We solved many our problems. At first Passcode enabled us to make our communication between our teams. This way we save time and money. Second thing is heping us with rooms managing.

As a hotelier, this is a great product for the client and me. They have a dedicated place to upload, manipulate and check their rooming list. Especially in today's world, where everyone is short-staffed, having to stop writing a contract for one client to send a rooming list to another is time-consuming. Personally, I used to be a team of 4, and now it's just me, so my time is precious and has to be managed perfectly. This system allows my clients the ability to see their list, make changes or additions. A win-win for us both!

Nothing that is coming to mind at the moment.

We're solving the problem of receiving different style rooming lists from everyone, the client can see their rooming list whenever they want to! Benefits would be the happy clients not having to wait for an email back about their rooming list.

Easy Integration, Great Customer Service. It had a very small learning curve for all of our clients. We work with an older client base and they were able to sign up for rooms with ease. Working with room blocks on the back end of Passkey allowed us to keep our clients informed on room availability.

Training is long but still very informative. The initial training was about 8 hours broken up into three different sessions. It was hard to process all of the information, but due to the great customer service team they were always readily available to answer my questions.

We solved the 3rd party issue. Usually, the questions we receive from our clients need to be directed to our hotel vendor. Now we can answer all of their questions directly because we have access to all the room blocks. We no longer have to wait days to get these problems resolved. We can solve them instantly.