Paradox Reviews

The customer service that the Paradox team provides is great.

It took a bit longer then I would have liked to get things organized and on a smooth operation.

Confirmations are being sent and people showing up for interviews. Easier and quicker to communicate with applicant.

What I like most about Paradox is that it really saves time. I am no longer having to manuelly contact applicants or filter through them to find the ones that fit our needs.

Could be slightly more user friendly. However, I will say that once you figure it out, it gets easier.

The problem Paradox is solving for us is contacting the applicants immediatly after they apply. When someone is looking for job, they are sitting around waiting on us to contact them. Many times, we'd reach out to a candidate the day after they applied and they wouldn't respond at all. We took this as, they already found a job.

The use of Paradox and the virtual recruiter Olivia has increased my interview rate, safed an enormous amount of time and drastically shortened my days from apply to offer

Its a prety robust software package but if I was to suggest 1 improvement it would be the availability of canned reports like applicates received within a time frame, same for interviews conducted and offers made. Currently you must run an a big report and either manuall de-select items or create a spreadsheet and remove items

It essentially provides (Through a virtual recruiter) an automated recruitment tool saving the payroll of hiring an assistant or additional recruiter.

The implementation and customer service is very efficient and accessible. You will not only get a Customer Success Manager to help you with every step during your implementation phase but your issues will also likely be resolved within the same day. Parados has been very time-saving and cuts down on back-and-forth communication between job candidates and recruiters.

I feel it has been extremely helpful! I notice that a recruiter could rely too much on the tech and lose the personal touch that true recruiting takes. It has been quite the learning experience and I believe we have grown a lot since implementation.

It has done wonders for scheduling, tracking and automating the process in one work environment. We are getting to the point where we will need an additional recruiter to handle the load of new candidates.

The automated system allows candidates to get responses FAST! The reminders to the interviews helps more applicants show up!

The reports can be a little complicated to read at times. But the team has worked with us to explain and customize.

Paradox is helping us to get applicants in sooner with less follow up needed on our part.

Simple set-up, great initial and on-going support from Paradox representative, tailored functions to meet specific recruitment needs, straightforward applicant engaement process

No-call, no-show rate, AI doesn't respond appropriately (yet!) to all questions and responses from applicants, some functions/stages are redundant

Paradox has significantly improved our office ability to reach and instantly connect with potential hires. It has enabled applicants to actively participate in the initial screening and scheduling process.

I like it all. From the AI working to being able to step in when needed. Adjustments to interview types and set locations. a managable calendar

no color coordination between locations to easily see which interview goes with which office(partial reason more of our office havent been added). Clicking each applicant from the calendar opening up a whole new web tab. constantly having to close tabs can be annoying. not a game changer just annoying

i have none a breath of fresh air.

The convenience and efficiencies that Olivia, virtual assistant provides to candidates, recruiters and hiring managers. It saves us so much time.

No downsides. We'd love it if they could function as a full ATS.

Manual work by recruiters and hiring managers. Paradox is allowing us to shorten our time to fill while providing an excellent 24x7 candidate experience.

Maddi our support system has been amazing. She is very responsive and quick to update and correct things that are brought to her attention.

Rocky integration but we are in a great place now

Recruiting and onboarding We have a great group of support from Paradox.

At this point, we are utilizing almost every Paradox product offering available, and we continue to push them to innovate at pace with our business. The best part is that they deliver! They are by far the most innovative, adaptive, and responsive vendor we have worked with - focusing on building great technology that solves our business problems of today and tomorrow, rather than trying to sell us software. Their customer success teams are the best in the business and the product teams have fantastic vision, building clean, simple solutions that create frictionless (and fun) candidate and recruiter experiences.

I believe that the full potential of Paradox is most accessible when using their native products and systems - rather than integrating with an ATS or CRM. While they have an incredibly talented integrations team that supports standard and custom integrations, I believe that companies that make the transformational leap from traditional HR tech to a Paradox-centric experience will reap the most benefit.

Too many to list. Honestly a better what to put it is that for every challenge we come across, we always start with "can Paradox help us solve for this?" The answer is usually "yes." We have consolidated so much of our tech stack into Paradox solutions, that we rarely need to look beyond Paradox for much these days. Name a recruiting function, and we are probably using Paradox for it today. The benefits are automation, simplicity, efficiency, frictionless experiences, customization, innovation, and quick adaptability when new challenges arise.