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PandaDoc Reviews

User Rating

4.8/5 (Based on 5,510 Ratings)

Rating Distribution

  • Excellent

    91.3%
  • Very Good

    3.9%
  • Average

    1.1%
  • Poor

    2.4%
  • Terrible

    1.3%

User Sentiments

Ease of Use, Document Tracking, Template Functionality, Extensive Integrations

Occasional Software/System Outages, Limited Document Editing, Emails Landing in Spam Folders, Convoluted Pricing Tiers

Do You Use PandaDoc?

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Review Summary

Overall, Pandadoc is a user-friendly and reliable CPQ solution that streamlines document generation, automates workflows, and facilitates secure electronic signatures. Users appreciate its intuitive interface, customization options, and integrations with popular business tools. However, some reviewers mention occasional technical glitches and a learning curve for new users. Additionally, certain features may require additional fees, and customer support could be improved. Overall, Pandadoc is a solid choice for businesses seeking to enhance their document management and sales processes, but it's essential to consider individual requirements and budget constraints before making a decision.

Pros

  • Userfriendly interface with intuitive draganddrop functionality for efficient document creation.
  • Streamlined collaboration features, allowing multiple users to work on documents simultaneously and track changes.
  • Comprehensive security measures, including data encryption and rolebased access control, ensuring data integrity and confidentiality.

Cons

  • Limited customization options for document templates, restricting design flexibility for certain users.
  • Occasional reported issues with document formatting and compatibility across different platforms or devices.
  • Potential learning curve for users unfamiliar with similar platforms or software, requiring some initial training or onboarding.

AI-Generated from the text of User Reviews

Reviews
VW

Victor W

October 12, 2026 Source: G2.com
Effortless Digital Signatures with Intuitive UI
What do you like best about PandaDoc?I really like how easy PandaDoc is to use, especially for preparing and aligning sales agreements and quotes for client signatures. The interface is intuitive, and I appreciate how effortlessly I can drag and drop fields, keeping everything aligned nicely. I find that PandaDoc functions smoothly without much need for additional learning or documentation. Comparing it to other tools like Adobe Sign, I'm more pleased with how straightforward PandaDoc is for what I need. The initial setup was incredibly easy, and I'm very satisfied overall. PandaDoc just works well for creating documents ready to sign, and I'm glad I was introduced to it.What do you dislike about PandaDoc?I have found nothing to dislike so far with PandaDoc.What problems is PandaDoc solving and how is that benefiting you?PandaDoc makes it easy to prepare documents for digital signatures, with intuitive field alignment and drag-and-drop functionality. It's very easy to use without a steep learning curve, making document preparation straightforward and efficient.
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LP

Lawrence P

October 8, 2026 Source: G2.com
Effortless Document Management with a User-Friendly Touch
What do you like best about PandaDoc?I use PandaDoc for sending out documents that need e-signatures. It is a faster way of getting signatures without having to track down employees to sign them. I like how easy it is to use and appreciate how the system has evolved, allowing it to fill in all the boxes for me. The initial setup was super easy as well, and overall, I think PandaDoc is a great platform.What do you dislike about PandaDoc?There is nothing that I dislike abut PandaDocWhat problems is PandaDoc solving and how is that benefiting you?I use PandaDoc to send documents for e-signatures. It's faster and avoids the hassle of tracking down employees to sign.
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PS

Pedro S

October 7, 2026 Source: G2.com
Solid e-signature workflow and follow-up for getting documents signed
What do you like best about PandaDoc?I like that it fully replaced the follow up process to sign the document by all the parties. Document signing, the signature workflow, and signature history and audit meet my needs.What do you dislike about PandaDoc?I haven’t used templates or analytics, and the API/integrations and CPQ integration haven’t worked well for me.What problems is PandaDoc solving and how is that benefiting you?It fully replaced the follow up process to get the document signed by all parties.
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MK

Miruna K

October 7, 2026 Source: G2.com
Easy multi-party sending and signing, with the ability to add multiple documents
What do you like best about PandaDoc?I really like that I can send documents to multiple people at the same time. The process is easy to understand, and it also lets me add several documents at once, which makes everything more convenient.What do you dislike about PandaDoc?I haven’t used it enough yet to identify anything that I might dislike.What problems is PandaDoc solving and how is that benefiting you?It’s fully replaced several separate steps for me by letting me send documents to multiple people at the same time.
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VC

Verified User in Construction

October 6, 2026 Source: G2.com
Mostly replaced separate document tools, with some time savings from templates
What do you like best about PandaDoc?It’s been easy to use and set up, and it meets my requirements. I’ve also been happy with the quality of support. PDF creation works well, and templates/content reuse has helped somewhat with preparing proposals faster. Overall, it mostly replaced separate tools or steps for creating, sending, tracking, and e-signing documents in one workflow.What do you dislike about PandaDoc?Rich media, online document creation, and custom branding haven’t been strong for me.What problems is PandaDoc solving and how is that benefiting you?It mostly replaced separate tools or steps in my document workflow. Templates and content reuse reduced preparation time somewhat, and document analytics sometimes influenced my follow-up.
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SS

Sarah S

October 6, 2026 Source: G2.com
Solid for document signing, but I haven’t used the full workflow
What do you like best about PandaDoc?Document signing works well for me, including mobile signatures. Templates and content reuse helped somewhat with preparing proposals faster.What do you dislike about PandaDoc?I didn’t know some features were options, and I haven’t used the full workflow or analytics. Reminders/expirations, expiration management, and bulk digital signatures haven’t been useful for me. Would like to be able to upload multiple documents for signature at the same time, but keep them as separate documents instead of automatically combining them into one.What problems is PandaDoc solving and how is that benefiting you?Templates and content reuse reduced my preparation time somewhat, and I’m able to get documents signed (including on mobile). I can easily send documents to clients for signatures. I like being able to use the templates for documents I use often.
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MV

Meenakshi V

October 6, 2026 Source: G2.com
Engagement tracking and analytics help me follow up, but templates and variables fall short
What do you like best about PandaDoc?I like the engagement tracking and document analytics. Those insights frequently influence how I follow up. I also find online document creation and template creation/flexibility solid.What do you dislike about PandaDoc?Customizability with variables and fields is a weak point for me, and proposal effectiveness reporting also falls short. It did not replace separate tools or steps for me, and templates and content reuse did not reduce my preparation time. I am not sure whether I have used an AI feature directly, so I cannot speak to a specific AI moment.What problems is PandaDoc solving and how is that benefiting you?The main benefit I have experienced is that the document analytics and engagement tracking frequently influence my follow-up.
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BJ

Bruce J

October 6, 2026 Source: G2.com
E-signing with basic document view tracking, but limited impact from analytics
What do you like best about PandaDoc?I like that it replaced separate tools or steps, especially being able to see when someone opens a document and viewed it. Document signing meets my needs.What do you dislike about PandaDoc?Hard to go back and delete if you make a mistakeWhat problems is PandaDoc solving and how is that benefiting you?It replaced separate tools or steps, and templates/content reuse reduced preparation time a little. The document analytics insights only rarely influenced my follow-up.
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AS

Azibo S

October 5, 2026 Source: G2.com
Pandadoc is a great timesaver
What do you like best about PandaDoc?Pandadoc is very easy to use, even for clients who are not very computer savvy. It saves gas by not having to travel as often to get signatures and it saves paper. It also keeps a record so if you need to access old documents, you have it at your fingertips.What do you dislike about PandaDoc?I dislike having to resend the document if adjustments need to be made. It would be easier to have the signer review the changes and approve or disapprove without having to re-sign. It is also very expensive to purchase a plan.What problems is PandaDoc solving and how is that benefiting you?Again, Pandadoc saves time and money by reducing travel. I don't have much of either so I consider it an asset that benefits me.
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LL

Leordanys L

October 5, 2026 Source: G2.com
Solid e-signature workflow, but limited use of branding and search/filter
What do you like best about PandaDoc?I like the document signing experience, including mobile signatures and the overall signature workflow. Ease of use, setup, and support have been good for me, and it partially replaced separate tools or steps.What do you dislike about PandaDoc?Custom branding, the sign-in process, and search/filter haven’t worked well for me.What problems is PandaDoc solving and how is that benefiting you?It partially replaced separate tools or steps in my document workflow.
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SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

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