Orderhive Reviews

Jean was highly knowledgeable and extremely pleasant to work with.

Jean has been an exceptional Solution Architect Manager, supporting us over the past year while helping troubleshoot and resolve a range of issues. She consistently shares valuable insights, provides clear and timely information, and escalates matters effectively when needed. We are extremely appreciative of her professionalism, responsiveness, and ongoing support.

Six months into using Cin7, I had a follow‑up meeting with their Solutions Architect, Jean LeMunyon. Jean was extremely helpful and knowledgeable, quickly grasped our issues, and was refreshingly honest where no solution existed. We resolved two of our three problems and even picked up a new insight into stock management.

The person who answered was so polite and helpful and understanding.
Fixed the problem very quickly.
Great service.

Great service
Very useful call to resolve some issues we were having understanding how some processes and features work. Informative, friendly and a great experience dealing with Jean all round.

Jean LeMunyon was an exceptional support to me in resolving my Cin 7 issues and taking the time to ensure I understood how to fix these problems myself. I appreciated her professional, friendly and open communication, which made it an absolute delight to work with her. All of the issues I raised with Jean were clearly and promptly resolved. This has enabled me to use Cin 7 effectively and efficiently for our scope of business. I can't recommend Jean LeMunyon highly enough.
Thankyou Jean, you are a Treasure

Great job, it’s becoming very easy to navigate

Support from Cin7 is always helpful and if a solution to an issue can't be immediately resolved they always follow up after taking the necessary time to find out a solution or work-around. It's not always a Cin7 issue but rather operator error or mis-understanding. The support team will take the time to explain and solve the issue. There are also numerous ways to contact support or contact if and when needed.

Cin7 is a great ERP for ecommerce. We've used a few systems, but Cin7 is the best of all. Implementation was fairly straight froward. Inventory control is great. We use serialized inventory and it keeps us dialed in on bigger-ticket items. Reporting functionality is really solid.

My deepest appreciation for Aziz who showed up on a Saturday morning to guide us through multiple errors with our Shopify x Cin7 integration.

He’s demonstrated strong product knowledge within the platform and was extremely responsible in making sure we understand the concept and how integration works.

I will recommend anyone who is looking for a business system because of how strong the support was.

To Cin7 management team - you are very lucky to have such a dedicated and knowledgeable person in your team.

Thank you again Aziz.
Jake.