OpenWeb Reviews

For the moderation team it is very easy to use. Fast and intuitive. It has not required a learning curve. Also the implementation process it was easy and we were in contact with the team

Nothing concrete right now, but we'll keep an eye out for platform updates

Definitely I recommended OpenWeb

The management of comments on LaVanguardia.com. The speed and reliability of automatic filters is essential to make the best possible management

I love how quick anyone from OpenWeb responds to any requests. Be it creating new accounts, or any troubleshooting. They are right on top of it.

Some of the limitations of our own CMS prevent us from utilizing some of the great tools that OpenWeb has. Hoping this gets resolved with a new CMS.

I would highly recommend OpenWeb to any newsroom that wants to get information out faster to their audience.

Utilizing the blogs helps us get our information out faster to our viewers. In the past, we'd have to get a full story up in our CMS. Now we can put a line in a blog and send it out.

Son muy profesionales. Mantienen una relación constante con nosotros, tienen una escucha activa y una atención a las necesidades que podamos demandar. Siempre dispuestos a ayudar en cualquier problema que podamos tener. Cuando hemos tenido alguna demanda hacia ellos, son muy activos en la buscada de aportar la mejor solución.

en particular no me disgusta nada, nuestra experiencia con ellos siempre ha sido satisfactoria.

Es una buena apuesta, buen trato, buen producto, buena reacción en caso de problemas, y flexibles en la negociación.

- Inicialmente solucionamos muchos problemas de seguridad que tenia anteriormente nuestro sistemas de comentarios y nos llevaba mucho tiempo de gestión.

- Con su sistema, ganamos en:

- seguridad en los comentarios.

- mayor calidad y control en las conversaciones.

- menor coste en la moderación por nuestra parte.

I appreciate the personal touch that OpenWeb brings -- it feels like a real partnership. They have been very responsive and generous with their time and efforts.

I don't dislike anything -- but I think it would be great to do biannual monthly analytics reviews with the team or have reports sent to us so that we can learn how to use the data points better.

You are lucky to be working with such a responsive team -- be sure to take advantage of that as possible (given OpenWeb's availability!).

We are raising a lot of revenue through various ad placements, including "sponsored" / client ad placements that OpenWeb was kind enough to help us build out, and we are also getting a lot of great engagement on the site through comments and click throughs.

Renewable system, does not require much tracking of unwanted talkbacks.

There are not so many modular options

.

Block unwanted words in comments

Many ways to keep readers engaged, great moderation tools, flexibility in design and layout

Could improve integration with WordPress, but not too difficult if you have some technical expertise

They provide our readers with a place to discuss news and we generate revenue

User friendly interface, great community moderation

Haven't had any negative experiences with OpenWeb!

It provides a great platform for user interactivity with content

The interface and moderation system is largely easy to use, and the commenting platform is straightforward enough for most users to use it without issues.

The search function for users is a bit clunky, and the account management area could use some streamlining.

It's much easier to use for moderating discussions and comments and makes it simpler to prohibit and control bad actors than other commenting platforms we've used.

Helpful, informative, provide good ideas and insights

Hard to receive full details in terms of OpenWeb and my company's agreement and also to get other metrics reports such as viewability

I am getting additional engagement on my content and get additional revenue and proposed articles on-site to encourage additional site page views

Very clear comms, regular updates around revenue, product updates. Questions are quickly answered. New revenue opportunities are communicated. Revenue has been climbing this year.

Expand the product offering further. Products that don't require dev resource is the grand ideal!

Monetising engagement. Secondly, monetising an area of our website where viewability typically struggles.