OneStream Reviews

User Rating

4.8/5 (Based on 883 Ratings)

Rating Distribution

Excellent
90.4%
Very Good
4.2%
Average
0.7%
Poor
0.3%
Terrible
4.4%

User Sentiments

Excellent Customer Support, User-Friendly Interface, Reliable Pre-Recorded Streaming, Extensive Integrations

Occasional Technical Issues, Limited Team Member Roles, Video Length Restrictions, Resolution Incompatibilities

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Review Summary

Overall, users have mixed feelings about the product. While some users praise its ease of use, user-friendly interface, and helpful customer support, others express dissatisfaction with its lack of features, limited customization options, and occasional technical issues. Some users also mention concerns about the product's pricing structure and the lack of transparency regarding its pricing plans. Additionally, there are complaints about the product's customer service, with some users reporting slow response times and unhelpful interactions.

Pros

Streamlined platform for live events: OneStream Live offers a userfriendly interface for seamless live event management, enabling effortless streaming.
Reliable and secure platform: The platform ensures secure and stable live streaming, minimizing disruptions and ensuring a smooth streaming experience.

Cons

Limited customization options: The platform may offer limited flexibility in terms of customization, restricting users from fully personalizing their live events.
Occasional technical glitches: Some users have reported encountering occasional technical glitches or difficulties during live streaming, requiring troubleshooting.

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Reviews

Tommy Parker

December 20, 2024 Source: Trustpilot.com

One stream info

Excellent, the correspondence was great and helpful

Percy

December 17, 2024 Source: Trustpilot.com

StreamOne by Fehmida

StreamOne by Fehmida – Excellent Support

Fehmida provided clear guidance and quickly resolved my issue with scheduling a pre-recorded YouTube stream. Her support was prompt and reliable. Highly recommend!

Angela Robb

December 16, 2024 Source: Trustpilot.com

I never had any issues with this…

I never had any issues with this platform, and customer service was always available when I had questions! 10/10 recommend!

Gabi

December 16, 2024 Source: Trustpilot.com

Helpful technical team

I'm new to the platform but am enjoying it and finding the technical support very helpful. The staff are very patient and attentive. I'm starting to understand the capabilities and think it looks amazing!

Fox family

December 12, 2024 Source: Trustpilot.com

The BEST Streaming platform

The BEST Streaming platform! Super easy to use and the BEST tech support. 5 Star User Experience!! Thank you Onestream team : )

Mikołaj Boryczka

December 12, 2024 Source: Trustpilot.com

Very nice, fast and professional customer service!

Date of experience: December 12, 2024

Angel Martinez

December 12, 2024 Source: Trustpilot.com

Ahmad was very professional & answered…

Ahmad was very professional & answered my questions honestly without trying to do any kind of sales pitch. I truly appreciate it especially when you're looking for the best platform.

Joshua Locklear

December 9, 2024 Source: Trustpilot.com

Sobia provided great customer service…

Sobia provided great customer service working with me and showing an extreme amount of patience while walking me through getting my social media platform added to OneStream. I highly recommend Sobia in customer service and OneStream as your service for using all your social media platforms.

Catherine Scheitterlein

December 5, 2024 Source: Trustpilot.com

My Business is very dependent on…

My Business is very dependent on onestream live and since I use it, it completely changed how I work. Today I had - support call and was so positively surprised how much effort and time they took for my problem. Great support which is so important!

Sonya Lopez Realtor

December 3, 2024 Source: Trustpilot.com

I received great service help with password reset

I received great service today from Aneeqa

OneStream Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use OneStream?

Review Summary

Pros

Cons

Tommy Parker

Percy

Angela Robb

Gabi

Fox family

Mikołaj Boryczka

Angel Martinez

Joshua Locklear

Catherine Scheitterlein

Sonya Lopez Realtor

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