Odoo Field Service Reviews

Odoo Field Service helps us control our services and the products we are selling in each project. It's easy to use even for the less technical people from my team.

Sometimes when working with the mobile app, my team get troubles having access to the information because of lack of internet or service while working in rural areas.

It's helping us with maintaining/planning the right schedules for my employees, helps us to do the right billing at the right time and control our inventory on hand in the best way possible.

This feature enable to monitor and maintain workorders

Learning curve to the new users. This is something that needed to be studied in order to familiarize/know the feature

Enable to monitor workers thru this feature accurately

This is easy for field techs to be able open new tickets on the fly while working remotely.

Nothing to comment, we have not found any issues with this module.

Give it a chance, it looks to simple to be a constructive tool, but it is a powerful tool to keep your business operating in the field.

It maximizes tech utilization, and eliminates having paper time sheets that have to be entered in the database. The access to import the data is at your fingertips.

The user interface and the workflow is good and is most likely to recommend

Some more general features can be added for more use

The onsite technical assistance can be easily managed

Easy to scheduling appointments, assigning tasks to employees. I also like the ability to generate invoices and quotations in Odoo all integrated into a single system.

Nothing really special to dislike. So far we had a good run.

I think the most important was to generate invoices and quotations

TRACKING OF TRANSACTIONS, SWITCHING BETWEEN COMPANIES, BETTER PRESENTATION

DATA LOADING ISSUANCE, INVOICING ISSUES AS OUR BUSINESS NATURE DIFFERS FROM NORMAL BUSINESS

ITS SOLVED MY TIME MANAGEMENT IN ATTAINING DATA EASILY, PREVIOUSLY I HAD TO FACE TIME MANAGEMENT DUE TO THE TIME CONSUMPTION REQUIRED, NOW IT SIS BEEN SOLVED BY ODOO

The interface is user-friendly, information on dashboard is comprehensive yet easy to understand, task integration and follow up is easy.

The software has good value for money. Initial setup takes a bit of time and effort. Rest is smooth.

Tasks assigned to different field engineers are easy to review and update. Process workflow is simple and takes minimum time to update and show real-time progress.

It perfectly suites your business if you are working in a service providing sector

It is not in a state for all business to adopt as there can be more fields added generally which suits many more business

It really solves the problem of sending a service person to onsite and tracking the same

More easy user interface and best workflow

The field service lack some generic needs of integration with map

Best onsite service technician management application

Designing custom worksheets templates and attaching them to work orders

The map view is not helpful, it do not contain grouping or routing, but it’s good that there’s a view on google maps button.

Communicating with the technical team when they are on site and tracking the activities they execute and the spare parts they used