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NetDocuments Reviews

User Rating

4.1/5 (Based on 34 Ratings)

Rating Distribution

  • Excellent

    38.2%
  • Very Good

    41.2%
  • Average

    11.8%
  • Poor

    5.9%
  • Terrible

    2.9%

Do You Use NetDocuments?

Write a Review
Reviews
GS

Graham S

July 9, 2026 Source: G2.com
GenAI to our own content in a secure manner Easy to Use, Constantly Improving, and Truly Listens to Customers
What do you like best about NetDocuments?
Ease of use and the fact the product is constantly developing. Seems a genuine desire to listen to customers
What do you dislike about NetDocuments?
Some simple things need to be completed - sorting folders alphabetically on demand - seems simple but is not there yet
What problems is NetDocuments solving and how is that benefiting you?
Ease of access to documents, and applying
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VP

Verified User in Law Practice

May 20, 2026 Source: G2.com
Game-Changing Outlook Integration for Fast, Complete File Access
What do you like best about NetDocuments?
The most helpful feature of NetDocuments is being able to see the "physical file" online, including emails, without needing to find the physical file. The integration of Outlook into NetDocuments is a game changer for staff looking for information that is not in their email but someone else's. Staff can now quickly look at file if they are asked a questions by a client or lawyer and get the most recent information and activity.
What do you dislike about NetDocuments?
There is a lot of self-discovery for best practices and features that need someone trained in software analysis or implementation, which, if you do not have someone on staff who can do it, you have to hire third party which is expensive for smaller long firms.
What problems is NetDocuments solving and how is that benefiting you?
NetDocuments resolves two problems for us - reliance on the physical file, and closed storage. We are more efficient when we can quickly look into NetDocuments for information that we used to rely on the physical file. And we can wind down our need physical space for closed storage.
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VT

Valerie T

May 7, 2026 Source: G2.com
Easy-to-Navigate Case Management Files
What do you like best about NetDocuments?
How easy the case management files were to navigate.
What do you dislike about NetDocuments?
It would freeze up from time to time, which was a little frustrating
What problems is NetDocuments solving and how is that benefiting you?
Case management, easy to find cases.
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VS

Verified User in Legal Services

April 28, 2026 Source: G2.com
Effective and User-Friendly Document Management for Attorney Offices
What do you like best about NetDocuments?
My company transitioned over about a year ago. I have found that once you get over the learning curve, it is a very effective program for attorney's offices. Documents are easy to save, adding files not complicated, and moving or copying into other files very user friendly.
What do you dislike about NetDocuments?
If you are working with discovery documents, it is very time consuming to rename, move or copy copious amounts of documents.
What problems is NetDocuments solving and how is that benefiting you?
All documents are saved and named efficiently in one folder with author and type of document. No other program that I have used does this.
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KC

Karen C

September 22, 2021 Source: G2.com
Keeps all of our Files in One Place! Easy to Organize!
What do you like best about NetDocuments?
NetDocs keeps all of our files in one place (well, in one interface but in multiple folders! It is easy to organize and create various folders needed to keep all of your documents easily organized! You can add new folders, subfolders, rename documents, and chech in and check out documents as well. We love that you are able to keep different versions of your files as well just incase you need to access and older version. You can also view documents without having to download them, which is great!
What do you dislike about NetDocuments?
Sometimes it takes a while for folders to be created if you are using Safari. But if you use Chrome, all is good!
What problems is NetDocuments solving and how is that benefiting you?
It is easy to keep all of our files roganized in NetDocs. And if your computer crashes or breaks for whatever reason, or if you need to use a diff laptop on the go, you have all of your files in one place. No need to keep a USB with limited capacity.
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VP

Verified User in Law Practice

September 8, 2021 Source: G2.com
Great Product
What do you like best about NetDocuments?
.The ease of use for this product make it a one of a kind
What do you dislike about NetDocuments?
The ndclick gets stuck at times but not often
Recommendations to others considering NetDocuments?
Give it a try, you will be suprised
What problems is NetDocuments solving and how is that benefiting you?
People are able to add changes in a reasonable way
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VP

Verified User in Law Practice

October 24, 2019 Source: G2.com
Excellent document management system
What do you like best about NetDocuments?
NetDocs helps you manage your documents. You can save docs with profiles, which puts them in virtual "folders." The folders work by segregating the items by client, matter, document name, and type of document. There is also a comments section that allows you to put notes in about the document. You can save your emails to the system as well. All users can access the documents, and you can tell when someone else has "checked out" a document to work on it. You can also save versions of your documents as the document changes. It's great for law firms.
What do you dislike about NetDocuments?
I don't have any negative comments. I like everything about NetDocs and highly recommend it.
What problems is NetDocuments solving and how is that benefiting you?
It allows me to access documents from anywhere I have a web connection. It makes it easy for me to work at home or on the road. Everything is in one place, and searching for documents is easy.
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VP

Verified User in Law Practice

October 22, 2019 Source: G2.com
Daily User
What do you like best about NetDocuments?
I like the ability to easily load multiple documents to NetDocs.
What do you dislike about NetDocuments?
I do not like trying to search for documents. Sometimes random things will pull and other times I can't get NetDocs to find the documents I need. It is not conducive to quickly finding a document to open and use, move or download.
What problems is NetDocuments solving and how is that benefiting you?
NetDocs is just slow for the amount of work I need to do. It's a great cloud storage but it takes forever to move from document to document or file to file.
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VS

Verified User in Legal Services

September 6, 2019 Source: G2.com
Took Our Firm to the Cloud!
What do you like best about NetDocuments?
It makes document management very easy. Customizing your homepage means you don't have to be looking for documents you are frequently working on and you create a to do list with the. I love how working remote is much easier and you can cut down on other software because this is a fairly inclusive solution.
What do you dislike about NetDocuments?
I do with more than one person could open a document at a time to work on it and not need a "shared space". The only thing with the Clio integration that slows things down is that you do have to manually link from Clio to NetDocs, but once it is done, it is great! You can easily put this into your processes for the first few months and not do it all at once.
Recommendations to others considering NetDocuments?
Utilize the training and don't be afraid to ask questions, this is a very powerful and comprehensive tool so there is a lot to learn, but once you do you will be very pleased with all the functionality.
What problems is NetDocuments solving and how is that benefiting you?
Becoming cloud based, remote work, efficiency, integrating software. We have been able to move our firm to the cloud so we have a more flexible work environment. We are also able to integrate with other software to make our systems for efficient and automated. NetDocs has been a great move for us and has really elevated our firm.
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VE

Verified User in Renewables & Environment

May 8, 2018 Source: G2.com
Document Management in the Cloud
What do you like best about NetDocuments?
I like the intuitive feature that NetDocs has when integrated with Outlook. It allows you to save emails with or without attachments and then will display whether you have already saved that particular email or document. Also, after saving documents to the same workspace multiple times, NetDocs begins to pick up on keywords and suggests the appropriate workspace to save your email to. This is a time-saver!
What do you dislike about NetDocuments?
I'm not a fan of the user interface. I wish it would be more intuitive to create subfolders and see them when you first open up the DMS. Also, I frequently use the "recent documents" list and would like it to show more than 40 documents at a time.
What problems is NetDocuments solving and how is that benefiting you?
NetDocs allows a company to store their documents offsite and by using a cloud interface. This saves space on a local hard drive and prevents issues from "crashing" or becoming full.
Read more

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