Nanonets Reviews

OCR engine's features, mainly in terms of training the engine with the documents, the vast range of the different types of documents supported, the zero-training model and the facility to quickly add additional training data on the fly is really good. The quick support provided by the CSR representative from Nanonets and that to over the calls is really appreciating.

The payment and subscription management module sometime eats of additional time in manaing the payment methods, or updating the information for the corporate financial records. This can be improved.

Nanonets intelligent OCR engine helps our products and service to cut-down on manual effors made over the document's data extraction and also the zero-training model helps us to segrigate the documents based on its type, structure and other identifiable information. This benefits in terms of reducing the overall time spent to process every document and increases the productivitiy with less errors.

Nanonets uses sophisticated algorithms that accurately extract data from invoices, even with complex or non-standard layouts. The AI continuously learns and improves its extraction accuracy, reducing manual data entry errors and saving significant time for our team. The platform also allows users to create highly customizable workflows that can automatically route invoices, trigger approvals, and perform actions based on specific rules.

Nanonets' invoice processing and workflow automation features may require substantial initial setup and configuration.

The platform's pricing model might be less transparent or more expensive than some competitors, especially for small to medium-sized businesses.

Nanonets significantly improved our accuracy compared to the previous system we were using. The platform has a user-friendly interface, seamless integration, and excellent customer support that was always available to answer our questions.

While the platform is user-friendly for simple tasks, setting up advanced workflows may require a deeper understanding of its features. Training models for unique document types or workflows can also be time-consuming, as it requires uploading sufficient data to achieve accurate results.

Document scanning. Provides a higher accuracy compared to other softwares.

We had a unique use case for the Nanonets team to tackle and they met the challenge with expertise. We are not in the "OCR"-field, and they were patient with our questions, with open lines of communication and suggestions for solutions throughout the setup. The platform itself is user-friendly (see aforementioned "not in the OCR-field"), and we access it constantly at our own leisure. They embedded themselves in our original research objective and have been the connection point across our multiple vendors and platforms. We keep coming back with requests for additional services and they have delivered on each so far. They have been a huge asset in our data collection process, saving both time and headaches for our team.

The initial customer service response time was slower but they have implemented a support team that has addressed this issue.

Nanonets is automating our primary research data collection process. It saves us time and investing in other platforms to verify respondent data.

It has saved us numerous hours per week that we would have otherwise spent in triaging and classifying incoming emails into those relevant for each department.

Apart from the initial onboarding setup, the entire workflow is now managed in-house which is super efficient, especially since we don't have technical expertise.

The pricing is quite high right now at our current usage levels, but as we scale our processes and volume discounts kick in I hope we can settle at a more comfortable range.

Accurate OCR extraction

Excellent customer service

Out of the box the OCR recognition is pretty good. But the implementation and support teams take this service to another level because they are very responsive and cater their platform to your specific needs. The Nanonets team also did the initial model training work as well as provided custom logic to match to fields in our ERP for integration. Even after implementation when using support they have been able to add features from my feedback and continue to add to the platform. There are plenty of options for integrations and they frequently add more.

I don't have many complaints about Nanonets platform. It can be a little pricy if your volume is not high. I'd like to use the system for other purposes aside from our main model, but I cannot justify the cost of additional models for the low volume documents.

We were able to automate our incoming purchase orders from customers who have all different formats of POs including PDF, fax, email, handwritten, etc.

The technology is advanced, accurate and easy to use and scale.

The team who supported us ensured that we used their technology in the most effective ways.

When challenges occurred the Nanonets team would work together with us to better understand, and they even let us use some customizations to ensure we were successful.

The mapless model allows us to scale at the speed of the business instead of the speed of our limited Dev Team. We work with a large number of partners that frequently change the format of the data we receive but we have no issues keeping up with the ease of updating the read.

The model is very fluid. It does require more rework than we had expected.

We have a quickly changing landscape if Customers and uppliers that we need to quickly scale and automate the processing of Documents. The Mapless Model allows us to scale and adjust very quickly to add new Suppliers and Customers. We are able to scale our document count without scaling our headcount.