MYR POS Reviews

Ease of use, friendly customer support, especially during the Web Mev transition they were cery patient and helpful. We’re very happy with MYR and highly recommend it!

Date of experience: November 01, 2021

Good experience overall, easy to use intuitive UI, very rare that we experience any issues with it.

Product is ok, some lags sometimes. But the customers service is not great. You need to remind them to answer you.

I have asked a question and have rudly been told that basically I am an idiot. I have been compared to other franchisee and told that they have CPA's and don't have that kind of problem. Probably the worst customer service ever experienced. Not willing to help find a solution. They should really work on how to communicate respectfully with clients.

Unfortunately, since Koomi changed for MYR, its more like Slow Down Your Rush. The system runs so slowly, it bugs and we are very disappointed that we still can't separate an open bill by items. These points affect our efficacy a loooooot. We don't think that we will move forward with MYR if nothing improves soon.

System is ok little slow on answering emails with customer service but support helped resolve a problem

Was in my bussiness when I bought it personally don't like Ipad or Apple Products so I will have to live with it
My staff like it says easy to operate

From the Initial online request for POS help to the final installation of the equipment was a well planned out process that made everything so simple. The cost of the equipment was fair and the immidiate response for training or questions has been amazing. My equipment has been in operation since Sept 25 and no issues whatsoever so far.