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myPOS Reviews

User Rating

4/5 (Based on 2,933 Ratings)

Rating Distribution

  • Excellent

    66.3%
  • Very Good

    8.7%
  • Average

    3.8%
  • Poor

    3.1%
  • Terrible

    18.1%

User Sentiments

Fast transaction speed, Easy to use, Helpful customer support, Instant Payment Availability

Slow Verification Process, Document Verification Issues, Poor Customer Service, Technical Issues

Do You Use myPOS?

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Review Summary

myPOS is generally well-received by users, earning a 4.5 out of 5 rating on Trustpilot and a 4.2 out of 5 on Capterra. Users praise its ease of use, competitive fees, and reliable customer support. Many small business owners find it a convenient and affordable solution for payment processing, particularly for mobile payments. However, some users have reported occasional technical issues and complaints about customer service response time. Overall, myPOS is considered a solid choice for merchants seeking a user-friendly and cost-effective payment processing system.

Pros

  • Userfriendly Interface: myPOS offers an intuitive and easytonavigate interface, making it accessible even for nontechsavvy users.
  • Comprehensive Payment Options: With myPOS, businesses can accept payments from a wide range of sources, including credit and debit cards, contactless payments, and mobile wallets.
  • Competitive Pricing: myPOS offers competitive pricing plans, making it a budgetfriendly option for small businesses and startups.
  • Mobile App: myPOS provides a mobile app, allowing business owners to manage their transactions, view reports, and receive notifications on the go.
  • Security and Fraud Protection: myPOS employs robust security measures and fraud protection tools to safeguard businesses and customers' data.

Cons

  • Limited Reporting Functionality: Some users have reported that myPOS's reporting features are limited, making it difficult to extract indepth insights into sales performance and customer behavior.
  • Occasional Technical Glitches: A few users have encountered occasional technical glitches and downtime, which can be disruptive to business operations.
  • Lack of Advanced Integrations: myPOS may not offer as many advanced integrations with other business applications as some competitors, limiting its functionality for businesses with complex needs.
  • Limited Customer Support Availability: Some users have reported experiencing delays in receiving customer support, particularly during peak hours.
  • High Transaction Fees for Certain Payment Methods: While myPOS offers competitive pricing overall, some users have noted that transaction fees for certain payment methods, such as American Express, can be higher than with other providers.

AI-Generated from the text of User Reviews

Reviews
RD

Roderick Davies

January 16, 2026 Source: Trustpilot.com
Im very impressed with the service
Im very impressed with the service

Very efficient and professional
Speed of operations was amazing
Well done !!
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P

Phoebe

January 15, 2026 Source: Trustpilot.com
Paul C was fab thanks for everything
Paul C was fab thanks for everything. We would definitely recommend MyPos.
Read more
S

Spencer

January 15, 2026 Source: Trustpilot.com
Naresh Vaja
I’ve got a Barber shop in my local town and have never found taking payments from clients be any easier since Naresh came and put me on to how MyPos works, it’s instant payment, easy access to the accounts and an overall nice layout. Naresh has been very helpful and ensured I have no worries getting set up I would highly recommend anyone who’s not familiar or hasn’t got a card machine/ payment system already and is interested to get in touch with him and try it out.
Read more
JC

J Clothing

January 15, 2026 Source: Trustpilot.com
What a gentleman firstly I know this…
What a gentleman firstly I know this person for over 20 years & what service I have got from him my father used him since 1987 now i have started using straight forward never lies and always give you excellent rates with no hidden charges thank you very much for you’re service
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Mb

Mc barber

January 15, 2026 Source: Trustpilot.com
We have just got the new MyPos machine…
We have just got the new MyPos machine totally different from anything we have used before so simple and so cheap. Thanks for Paul C explained everything in detail perfect.

MC Barber.
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MH

MR NASIL SALIH HAMAD

January 14, 2026 Source: Trustpilot.com
Excellent i’m so happy with myPOS good…
Excellent i’m so happy with myPOS good service
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DC

DROVERS RETURN CAFE

January 14, 2026 Source: Trustpilot.com
Fantastic service from myPos &…
Fantastic service from myPos & especially yourmanager (Dave Goodwin) came back as i needed help through his knowledge and the help of the MY POS UK based call centre, within 5 mins I'm back in my account where i can see everything.
What we like about the system is for the first time ever I know the cost of all transactions there are no hidden charges such as PCI that my previous service providers had, Great service
THANK YOU
Colin,Drovers Return Cafe Northampton
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ra

retro rent scooters albufeira

January 13, 2026 Source: Trustpilot.com
no issues with payments or refunding…
no issues with payments or refunding money back to a client. fantastic machine with a lot of options to get paid.
Read more
SA

Sunbeds by Anna

January 13, 2026 Source: Trustpilot.com
Seamless
Dave Goodwin was recommended to me by another happy business owner and I can’t fault the service. Setup and the terminals are easy to use and the app that comes with it gives me full visibility of everything I need to know! Being able to create a payment link I can put on a instagram story so customers can purchase our courses for our Sunbed shop without coming in! Costs are very competitive and once you understand how to use the tools, you’ll see that other companies charge additionally every month for the same features. Have a chat with Dave who really cares about the value that myPOS can bring to your business. 5/5 Sunbeds by Anna
Read more
CM

CARL MOORE

January 11, 2026 Source: Trustpilot.com
Moore cleaning
Moore cleaning, i would like to say just had my mypos machine installed by naresh.
Love the faster processing and money in bank straight away
Very happy, keep up good work naresh!
Carl Moore
Read more

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