Modento Reviews

User friendly for letting patients book an appointment at their convenience. Working with the training staff is so helpful. I am a dental consultant and I had previously recommended other patient communication software - their customer service was very poor. Modento has really delivered on their promises. A great addition to our dental world. Chase & Brainne have been terrific.

Nothing yet - I will indeed let you know when I find something

Patient scheduling - morning huddle practice analytics patient payments - finding outstanding treatment

Love that I can access patients messages from my phone! It sends communications to the patients automatically and imports it all to their file! Very user friendly!!

So far there isn't a whole lot we don't like. Perhaps that the app could do more that the browser does

Communication with patients and sending and receiving new patients paperwork

The system is very user-friendly and easy to customize. The support staff has always been excellent and very responsive to our questions and adding new features based on office needs.

I wish it had a little bit more of an analytical component.

Modento is an excellent way for us to communicate with patients quickly and effectively for the office and our patients. They love the reminders and being able to check-in when they arrive. For families, it is excellent to manage everyone's information and appointments all in one place.

The voice Mail drops, the forms , the texting feature . Live ops . Honestly the whole platform is years beyond any of the competitors

Nothing . The platform is complete. There is nothing that I dislike about it

Just do it . You won't regret it

One platform to do mostly everything in the office from a communications perspective

Built by dental professionals for dental professionals with very practical UI and features not cookie cutter like other softwares

There are a few features that cost extra. i prefer paying one price for complete access.

Aside from patient communication, we have realized easier access for patients to fill out paperwork prior to appointments from their own cell phones

So many features that make our lives easier and run smoothly. The front desk loves the check-in and all the messages sent to patients. Saves time.

I have only had it for a month but so far I have no dislikes

Just watch a demo to see how it can help your practice

Paperless documentation saves space and safer to keep records.

Being able to instantly communicate with patients (text), the ability to send paperwork, tx estimates, bulk emails through our Modento portal

Inability to send a tx estimated and a consent for tx together. Also getting spam messages that can't seem to get rid of

I have used several other patient communication systems in the past and none of them came close to having the capability to do what Modento has been able to do for our practice! The way we are able to communicate with our patients has reduced our appointment no shows and cancelations substantially. The email templates, consents, treatment estimate layout, etc... are all professionally written and laid out in a way that the patient can understand. You can also edit any of the templates to customize them more for your practice, in addition to editing any verbiage for automat appointment reminders/messages.

Improved patient communication

-integration with open dental

-text to pay

-immediate input of communication into commlog

None of my patients care about the loyalty program

Just do it. You won’t be sorry.

Patient communication is so easy. It’s so nice to be able to get real time communication via text instead of wasting time on a phone call.

communication/texting capabilities and text to pay. My staff loves Modento and has made them much more efficient at their jobs and has made multi-tasking much easier

Wish live ops had pop-up notifications or alerts you could hear

patient communication, scheduling, contactless payment solution

My patients love they can text and communicate through the platform, and love the ease in which they receive intake forms, and treatment plans. Patients also love the check in features, and a buzz is beginning with my loyalty rewards program! My staff also loves being paperless! My staff is very excited with the new live ops feature, and can’t wait for the online scheduling. Did I mention, the modento team is awesome!? They are friendly, respond quickly to any questions, and are great with support! I will most definitely will be recommending Modento my colleagues.

I wish Modento had it's own platform, and was not browser based.

Patients are impressed with the technology.