Missive Reviews

User Rating

4.8/5 (Based on 476 Ratings)

Rating Distribution

Excellent
83.2%
Very Good
14.7%
Average
1.7%
Poor
0%
Terrible
0.4%

User Sentiments

Cost-Effective, Extensive Integrations, User Friendly Interface, Excellent Customer Support

Limited Search Functionality, Occasional Software Bugs, Overwhelming Number of Features, Lack of Certain Integrations

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Review Summary

User reviews overwhelmingly praise Missive for its user-friendly interface, robust features, and exceptional customer support. Users appreciate its ability to streamline team communication, manage shared inboxes, collaborate on emails, and integrate with various platforms. Missive is seen as a cost-effective and powerful alternative to traditional email clients. While some users report minor issues with search functionality and occasionally delayed mobile notifications, the majority find Missive to be a game-changer for their productivity and team workflow.

Pros

Missive offers a wide array of features at a fraction of the price compared to similar solutions.
The platform seamlessly integrates email, chat, and task management for efficient team collaboration.
Responsiveness and helpfulness of the Missive support team are consistently praised by users.

Cons

While the free version is available, it has limitations on email history and functionality.
Some users have reported minor formatting issues and missing integrations, which are actively being addressed.
The interface might require a small learning curve for new users, but it becomes intuitive quickly.

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Reviews

Verified User in Accounting

June 5, 2025 Source: G2.com

Missive solving and how is that benefiting you is the delay of responses to the clients Amazing and Fantastic

What do you like best about Missive?

I like about Missive are easy to use and collaboration feature

What do you dislike about Missive?

What I dislike about Missive is the duplicate emails.

What problems is Missive solving and how is that benefiting you?

The problem is

Julyne Grace C

June 5, 2025 Source: G2.com

It's conducive and convenient to use.

What do you like best about Missive?

The team tagging features in every email thread.

What do you dislike about Missive?

Sometimes it duplicates email and auto assign members.

What problems is Missive solving and how is that benefiting you?

Email management and alerting teams regarding client concerns.

Verified User in Maritime

June 4, 2025 Source: G2.com

One of the best application that I am using!

What do you like best about Missive?

- Integration

What do you dislike about Missive?

- link emails

Recommendations to others considering Missive?

- change subject

What problems is Missive solving and how is that benefiting you?

Are just few :)

John-Paul D

June 3, 2025 Source: G2.com

Missive is awesome for customer emails !

What do you like best about Missive?

We use Missive to communicate with our customers.

What do you dislike about Missive?

Rather than moving emails into a helpdesk or CRM system, we keep the emails and converstation threads in Missive.

Recommendations to others considering Missive?

We can set labels which allow SLAs to be applied.

What problems is Missive solving and how is that benefiting you?

If anyone has a query, we can chat about the email with others within our team.

Adriaan M

June 3, 2025 Source: G2.com

Centralized communication and seamless collaboration

What do you like best about Missive?

I love that I can search across all my mailboxes -both personal and professional- in one place. It's incredibly helpful that conversations can be assigned, turning my inbox into an actionable to-do list. The ability to chat with colleagues directly within message threads saves a lot of time. I also appreciate the powerful rule-based automation for triaging messages and the team-based round-robin assignment for support emails.

What do you dislike about Missive?

I'd love to see support for ticket numbers in the future, which would make Missive even more useful as a full-fledged help desk system

What problems is Missive solving and how is that benefiting you?

Missive helps us collaborate on emails by making it easy to assign responsibility and communicate internally without switching tools. It removes the ambiguity of who's following up, reduces back-and-forth, and keeps everything in context.

Yury S

June 3, 2025 Source: G2.com

Missive - The Backbone of Our Team Communication

What do you like best about Missive?

Sky-Drones is a UAS (drones) manufacturer, and developer of flight controllers, embedded AI and cloud-based ground control software. Since 2022, we have relied on Missive to manage our extensive communication with customers, vendors, and industry peers. Missive has been transformative in helping us organise both external correspondence and internal discussions.

What do you dislike about Missive?

Recommendations to others considering Missive?

The mail merge function is outstanding—it allows us to group emails by our own topics, regardless of how senders label their messages. This ensures every conversation is relevant to the actual business opportunity, not just the email subject line.

What problems is Missive solving and how is that benefiting you?

Verified User in Construction

June 2, 2025 Source: G2.com

Essential Email Collaboration

What do you like best about Missive?

What I like best about Missive is how easy it makes collaborating with team members. We can assign emails, leave comments, and keep everything organized in one place. It saves us time and keeps everyone on the same page—without needing to forward or CC.

What do you dislike about Missive?

The search could be better, but the Missive team is responsive and already working on improvements, which is great to see. Anytime I have a problem, they are quick and responsive.

What problems is Missive solving and how is that benefiting you?

Missive has completely changed how we manage email as a team. Instead of forwarding messages or juggling shared inboxes, we can assign, comment, and collaborate—all in one place. It keeps everyone in sync, speeds up response times, and ensures nothing falls through the cracks. It's made our communication faster, clearer, and way more efficient.

Bastien M

June 2, 2025 Source: G2.com

Major enhancement to our team productivity

What do you like best about Missive?

We are a team of 8 people and are using Missive whole day since several years. What we love:

What do you dislike about Missive?

- the integration of teams chats within the conversation we have with our customers, it renders projects management much more fluid than when the chat is separated.

Recommendations to others considering Missive?

- the tasks assignments directly within missive. Again it renders it much more fluid than when we do it in Trello (we keep trello for the bigger tasks managements, but small tasks directly linked to a conversation are much better handled in missive).

What problems is Missive solving and how is that benefiting you?

- The ability to have a single email inbox while keeping each our own signature.

Verified User in Accounting

May 30, 2025 Source: G2.com

A must-have tool for modern team communication

What do you like best about Missive?

Missive has helped our team stay organized, responsive, and focused by bringing all communication into one place. The shared inboxes and internal chat are incredibly powerful. We can collaborate on emails in real time, assign conversations, and keep all our work centralized. It saves us from constantly switching between tools.

What do you dislike about Missive?

Honestly, nothing. The app has consistently met our expectations and keeps improving. It’s reliable, intuitive, and fits perfectly into our workflow.

What problems is Missive solving and how is that benefiting you?

Missive helps us manage all customer communications in one place—email, chat, and tasks. It keeps our team aligned, reduces response time, and eliminates the need to switch between multiple tools. It’s made our workflow faster and more organized.

Marjorie A

May 29, 2025 Source: G2.com

Email client Missive

What do you like best about Missive?

The mobile app is just as powerful as the desktop version, which is a huge plus.

What do you dislike about Missive?

Sometimes notifications are delayed, though it's rare.

What problems is Missive solving and how is that benefiting you?

Missive helps us keep all client communication in one place, avoiding lost messages.

Missive Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Missive?

Review Summary

Pros

Cons

Verified User in Accounting

Julyne Grace C

Verified User in Maritime

John-Paul D

Adriaan M

Yury S

Verified User in Construction

Bastien M

Verified User in Accounting

Marjorie A

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