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Mandrill Reviews

User Rating

4.1/5 (Based on 244 Ratings)

Rating Distribution

  • Excellent

    29.1%
  • Very Good

    56.6%
  • Average

    11.9%
  • Poor

    0.4%
  • Terrible

    2%

Do You Use Mandrill?

Write a Review
Reviews
AU

Anonymous User

November 20, 2023 Source: G2.com
"A pioneer system that is always updated and reliable"
What do you like best about Mailchimp Transactional Email (formerly Mandrill)?

I like the fact that from longtime they give the opportunity (also for free, up to a certain level) to have a professional system that has always grown up in time, with updates and improvements.

What do you dislike about Mailchimp Transactional Email (formerly Mandrill)?

Sometimes I find it a bit complicated to surf between all the functionalities and from the last modification of the conditions there are some limits that are creating to me problems with my free account, but I am grateful for all the positive aspects

What problems is Mailchimp Transactional Email (formerly Mandrill) solving and how is that benefiting you?

It is giving me the opportunity to stay in touch in an easier and professional way with my customers or people interested in the business

Read more
KM

Kamal M

October 12, 2023 Source: G2.com
"Most Efficient CRM for Mailing!"
What do you like best about Mailchimp Transactional Email (formerly Mandrill)?

The overall the product is great. Specially the seamless integration with websites and marketing flows. It also provide the free version for start-ups. The template is also very user friendly.

Go to product for e-mail campaigns

What do you dislike about Mailchimp Transactional Email (formerly Mandrill)?

Nothing as such butthe price tier is a little on the higher side. It is challenging for a small organistation. The pricing plan could be more flexible.

What problems is Mailchimp Transactional Email (formerly Mandrill) solving and how is that benefiting you?

As an organization we were facing challeng with reliability and delivery aspect but after mailching transactional email is incredibly reliable. It ensured that transaction emails, such as password reset request, purchase confirmation and reached receipients promptly.

High deliverability rate and low spam rate make it an excellent choice.

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AS

Amit S

February 11, 2023 Source: G2.com
"No 1 Email Marketing & Automation Platform"
What do you like best about Mailchimp Transactional Email (formerly Mandrill)?

Mailchimp has one of the best user interfaces that helped me to learn quickly about the platform. The automation options and how you can create pre-built journeys after your main campaigns are over is one of the best features available on the platform. It also helps you in re-marketing your customers based on the campaign reports provided on the platform.

What do you dislike about Mailchimp Transactional Email (formerly Mandrill)?

It is an exciting platform hence there is nothing to dislike about it other than it might be costlier for new startups. They can come up with more flexible plans for small businesses.

What problems is Mailchimp Transactional Email (formerly Mandrill) solving and how is that benefiting you?

It has basically helped me in customer retention programs for a few of my clients as well as helping us pitch multiple different products. The automation campaigns have helped me save a lot of time as earlier I used to do manual campaigns.

Read more
GK

GAURAV K

February 3, 2023 Source: G2.com
"Best Free & Paid Email Marketing Tool On Internet"
What do you like best about Mailchimp Transactional Email (formerly Mandrill)?

I started with the free plan a few months ago and It has been amazing how easy and detailed this platform is. MailChimp UI/UX for the new users to understand the platform and start fresh in email marketing is what separates it from others in the market.

What do you dislike about Mailchimp Transactional Email (formerly Mandrill)?

Nothing to dislike as of now as their support team has been very prompt.

What problems is Mailchimp Transactional Email (formerly Mandrill) solving and how is that benefiting you?

We have been able to reach our old customers with various new offers as we are in real estate business. As this has been very effective in marketing our new projects and increasing our customer base along with good retention, we are working to get a paid plan.

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SS

Saurav S

January 30, 2023 Source: G2.com
"Best Email Communication Platform For FinTech Businesses"
What do you like best about Mailchimp Transactional Email (formerly Mandrill)?

Best part about mailchimp is how easy it is to use. If you are new you can start with a free subscription to learn about the platform. It is easy to set up as you get an account executive person who helps you while setting up your account. The analytics are amazing to understand as it will help you increase your response as well as engagement rate.

What do you dislike about Mailchimp Transactional Email (formerly Mandrill)?

The real challenge has been pricing with Mailchimp as it is costly. Apart from this nothing is negative as of now.

What problems is Mailchimp Transactional Email (formerly Mandrill) solving and how is that benefiting you?

As we are a FinTech company, it has helped us a great deal in collecting EMIs on time and educating our customer base on different financial products. The engagement rate has been amazing on our application since we have started using this platform. The uninstall rate has come down drastically. This is a big win for us,

Read more
BN

Bhavesh N

January 20, 2023 Source: G2.com
"Perfect platform for effortless email marketing."
What do you like best about Mailchimp Transactional Email (formerly Mandrill)?

The best part about Mailchimp is it provides a detailed analysis of the overall performance of an email campaign. We can create creative and customized templates for different recipients. Another best thing is we can easily integrate Mailchimp with other social media platforms. Also, the pricing structure is budget-friendly for mid-sized businesses.

What do you dislike about Mailchimp Transactional Email (formerly Mandrill)?

I dislike nothing specific about Mailchimp, but there is a need to make the support team more proactive to improve customer experience. The pre-designed templates are elementary and need more creativity here. Also, the UI for the mobile app can be improved.

What problems is Mailchimp Transactional Email (formerly Mandrill) solving and how is that benefiting you?

Before Mailchimp, it was quite difficult for us to carry out manual email campaigns, but, now, with the help of automated emails, we can schedule our campaigns and shoot out the emails, which eventually reduces human efforts. The email delivery report, opens and CTRs help us correctly target the audience and ensure our emails reach our recipients' inboxes.

Read more
SC

SUDHANSHU C

January 19, 2023 Source: G2.com
"Great email marketing solution platform"
What do you like best about Mailchimp Transactional Email (formerly Mandrill)?

Mailchimp is really very easy to use. Just go through short training videos which will help you understand how to use the software. Once you have hands on it is really easy to use for day to day work like creating new campaigns.

What do you dislike about Mailchimp Transactional Email (formerly Mandrill)?

Restricted to specific features and designs when you are using its free version and Subscription Price should be more reasonable....Customer support should be more responsive to the queries

What problems is Mailchimp Transactional Email (formerly Mandrill) solving and how is that benefiting you?

Really helped in retaining customers and thus gaining new business and projects which helped us grow. Would recommend anyone to go with this software if someone is new in business and would like to grow further through email marketing or for creating landing pages to promote their products online.

Read more
HC

Himanshu C

January 18, 2023 Source: G2.com
"Most reliable and fantastic solution of EMAIL."
What do you like best about Mailchimp Transactional Email (formerly Mandrill)?

This is the best platform for my daily activity and sending and receiving mails in bulk. which makes it the perfect software to use for mass marketing campaigns.

What do you dislike about Mailchimp Transactional Email (formerly Mandrill)?

One of the main email marketing pros is that it is primarily expensive compared to other traditional marketing methods. If the price of its package is less then it will be a better platform for everyone.

What problems is Mailchimp Transactional Email (formerly Mandrill) solving and how is that benefiting you?

By using this, we are able to do marketing of our company very well, which we were not able to do by traditional method. By using our customers and business partner have increased in today's time

Read more
SF

Sarah F

January 17, 2023 Source: G2.com
"Easy to Use & Great Analytics"
What do you like best about Mailchimp Transactional Email (formerly Mandrill)?

I like how easy Mailchimp is to use and how it prompts you to do things that will improve your response rate

What do you dislike about Mailchimp Transactional Email (formerly Mandrill)?

I wish you could select multiple lists to send the same email to instead of having to duplicate to send to a separate list.

What problems is Mailchimp Transactional Email (formerly Mandrill) solving and how is that benefiting you?

It's allowing me to easily send out email communication to my database

Read more
CP

Chetan P

January 12, 2023 Source: G2.com
"Best Email Marketing tool to startups."
What do you like best about Mailchimp Transactional Email (formerly Mandrill)?

Mandrill is easy to use, even a fresher can use the platform to make it work as per their requirement. And can easily upload the contacts for sending emails

What do you dislike about Mailchimp Transactional Email (formerly Mandrill)?

There support team takes so much to reply to the customer whether it's free account or pro account.

What problems is Mailchimp Transactional Email (formerly Mandrill) solving and how is that benefiting you?

It's not like AWS, where you had 5o do so many configuration just to run the 3mails, but mandrill is handy for each and everyone out there

Read more

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