Logicbroker Reviews

The ability to view the orders during each step of the process. The platform works so well with our EDI, and it is SO FAST. The second I send an inventory update, Logicbroker has it feeding right into the site.

Sometimes, I dont love the amount of notification emails I get. I'm sure there is a way to change that in the settings.

Definitely use the inventory control search and feeds to your advantage. It is so helpful for sending up-to-date inventory data.

Streamlining of one of our best customer's dropship orders. It works seasmlessly with our EDI processes, and makes it less likely to have errors on the orders.

Full drop ship lifecycle support from catalog + inventory transmission to PO transmission thru vendor acknowledgment, ASN and invoice responses. We love the support for diverse protocols in one platform (ie: cXML, EDI, JSON, CSV) and numerous integration options including API, FTP, VAN and Portal. Gives us maximum flexibility for us to meet our suppliers where they are. Also very strong managed services for onboarding and testing with suppliers.

Nothing major to report here. Has been a good investment and positive experience.

Logic Broker is solving major scalability issues with our E2E drop ship model to allow us to grow our supplier community and daily transactions at an unlimited rate.

If you don't have EDI capabilities in house, then partnering with a service like LogicBroker is no brainer. They are quick, easy to work with, and the cost is well worth the time and effort saved.

The EDI integrations we have with them work well - we have not run into any major issues yet

Big box retailers require EDI connections to integrate.

How easy and user-friendly is. I use it daily and am happy with it

I like most of it but would love to e able to delete multiple orders at a time.

I absolutely love all the features and how easy is to use

I use it daily to load orders and to search for past orders

Initial setup and integration was easy. Implementing new ideas and troubleshooting any issues happens quickly.

We haven't had the internal resources to utilize all the capabilities to their full potential.

EDI connections for orders, shipping notifications, invoices and acknowledgments.

only requires a couple of clicks to input all the information needed.

I disliked that it takes a while after imputing the shipment information to allow me to create the Invoice.

it works for my company and it might work for yours.

all the information is there and it saves me time.

The ability to test and move to production with little interaction.

The error process and how to correct errors.

Automation

We (tech agency with big softdrink company in Atlanta as client) searched for months to find the right solution for client. We need a solutin that would allow us to onboard new dropshippers quickly, communicate with Amazon and Walmart and be the clearing house for all web orders. We love that each supplier is onboarded by our lovely reps at Logicbroker and that they remain isolated from other suppliers, only seeing the line items that pertain to them.

It would be nice to be able to edit docs within the portal

Multiple suppliers fulfilling order line items from multiple sales channels

Developer documentation is fantastic, and the support team is top-notch

Supplier onboarding is time-consuming; if we could cut down implementation time, that would be a dream come true. Not sure its a Logicbroker issue; typically, we are waiting on communication from our suppliers

Our catalog size has tripled, and our capital allocation towards inventory has decreased; we don't need to physically stock nearly as much product.

The account manager is very proactive and quick in resolving issues.

There are times when the system is not capturing orders or invoicing, so we have to contact them to fix it.

Using Logicbroker makes us efficient in that we can focus on our job and what's important. We are confident that Logicbroker takes care of the orders and invoices between our selling channels and shipping solutions.