LitExtension Reviews

The process was very professional, with daily contact with Tracee, quick response times, no major issues, minor adjustments resolved promptly, and no additional costs despite intensive communication, making LitExtension highly recommended.

There is nothing to dislike about LitExtension.

As a local online marketing agency, we recently had an interesting task to tackle. To provide better support for one of our clients, we wanted to migrate their OXID webshop to WooCommerce. This involved hundreds of products, thousands of customers, and their orders. While we are knowledgeable about databases and programming, it quickly became clear that we would prefer to rely on a partner whose core business is "Shop-to-Shop Migration." After some research and a brief video call with Joy from LitExtension, it was clear that we would entrust this task to LitExtension. From the initial discussions and onboarding to the go-live of WooCommerce, everything was handled very professionally. We had a fair amount of time for the migration and were able to start with a pre-migration, which allowed us to set up the WooCommerce shop with real data. During the active phase, we had almost daily contact with Tracee, our personal project manager. Throughout the process, there were no major issues. Minor issues were resolved within hours after consultation. Tracee's response time was always very quick, and the communication was clear and pleasant. We are now live with the new shop, and everything is running as expected. A positive highlight is that no additional costs arose during the project, even though communication and exchanges were sometimes very intensive. A clear recommendation for LitExtension.

.Great work and communication done in a timely manner

Nothing all has been good and we are very happy

Migration of data

That they took the time to understand and listen to what our request was and the nuance of our migration.

There isn't anything that I dislike, they were able to do the job right and in a good time.

C

Their team is great at their job and goes above and beyond to make sure the data is migrated correctly. Their communication is amazing as well. Even with there being a difference in time zones they are quick to respond and update with their progress.

I wish they worked in different time zones.

They have been help us with complicated data migration.

LitExtension makes it really easy to migrate store databases from platform to platform, or version to version, even if you only have limited technical knowledge and skills. Friendly staff are always available via the online chat, and e-mail, to provide help and advice and to answer specific questions. The automated process is easy to use and when things don't go to plan there are also knowledgeable, expert support agents on hand to diagnose and fix issues.

Nothing! I have used LitExtension for many OpenCart store migrations and I have never had bad service, or an issue that couldn't be resolved. The service and staff are always excellent.

LitExtension enables me to easily migrate client stores to newer software versions when required.

Great communication and prompt service. Was able to perform our migration without any trouble.

Time difference being in Australia. But didnt impact that much.

migrating over our stock to our new platform.

The process was extremely easy. LitExtension handled our migration and everything came through really well. Any issues that we ran into, they were able to explain or solve.

I don't have anything negative to say except maybe the timezone difference.

We performed a data migration from BigCommerce to Shopify and LitExtension managed the total process.

LitExtension were on it straight away! They were easy to contact and kept us in the loop throughout our entire data migration experience. When something went wrong (as it usually does during a data migration...), the team were super helpful and responded right away to fix any issues we had. Very grateful for Ralph and his hard work, and Brian for leading the team!

I dont have anything to add that went negatively!

Our business was moving from one platform (retail express) over to shopify. We needed all of our past orders, customer history etc to be pulled over so that we were still able to have full visibility over the business & our customers on the new platform.

Their reactivity and support, they are comprehensive with everything and very helpful in general. It was a pleasure to work with them. Thanks again!

nothing particular, maybe just the fact that i work in france and the LitExtension teams don't, so there are sometimes a little time difference, but noting impactant.

migrate all informations from a prestashop to a shopify.

LitExtension's team actively got us going and made our experience very pleasant by being communicative and proactive so we could reach our goal to deliver quickly.

Any feedback from our side was processed within 24 hours, so this is exactly what an agency like us is looking for when needing a migration service.

Nothing to say here, was just flawless !

Going from an existing, up-and-running ecommerce solution to Magento without the hassle of having to re-enter all product and customer data is crucial for business continuity of our customers when doing a relaunch, hence LitExtension offers a great service to get all that done in no time and with all data safely transfered.