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96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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6.9%
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Ease of Use, Excellent Customer Support, Customizable Dashboards and Reporting, Mobile App Accessibility
Occasional Software Glitches, Mobile App Functionality Issues, Limited Offline Access, Inventory Management Implementation Challenges
Limble CMMS is praised for its user-friendliness, making it easy for both technicians and managers to use. Users appreciate the intuitive interface, mobile accessibility, and comprehensive features for tracking work orders, preventive maintenance, inventory, and vendor services. Limble's customer support is consistently highlighted as exceptional, with prompt assistance and a willingness to customize features to meet individual needs. While some users mention minor shortcomings, such as occasional glitches or limited mobile functionality, they generally agree that Limble saves time, improves organization, and provides valuable data insights.
AI-Generated from the text of User Reviews
The people are great. Outstanding customer service to help every step of the way. This platform is very user friendly, we have several employees that like their old school ways and even they are saying how much more effecient things are with Limble. The QR code and URL make it very easy to integrate amongst are many departments.
I have no complaints. The only learning curve is setting up your dashboard and getting the widgets to display what you want. Alex has been great helping us set those up though.
Limble solves our communication problem amongst maintenance techs and department heads. It effecvtively and effeciently communicates that status of work orders
There are a ton of similar companies offering just about the same product with various pricing. Limble set itself apart by letting me do what I want and helping me because my situation is not standard. Then most importantly they are real people all the time. Demos, chat support, trainings, etc are all real people.
So far there are a few glitches that I had to talk to customer support about. The single license and not being able to add anyone even if they aren't using the product isn't great.
The property I manage never had a maintenance or management tracking program before. So there is no real idea of an operating budget, what needs to be done, etc.
Limble is helping me from ground zero.
I like the visibility of tasks/projects. Visibility leads to accountability and accountability leads to productivity improvements and gains in efficiency.
Sometimes it's a little slow. We run into the "waking up hamsters" message quite a lot. Also, you currently need to refresh a lot. Not doing so can lead to frustration and confusion.
Much better documentation of our overall process as well as better visibility and tracking of progress and timelines.
Can't say enough great things about it! Excellent, user-friendly platform for day to day project management
Can be kind of slow by times. But honestly that's the worst issue.
Inventory records. Custom timing of tasks. Having all info at my fingertips.
Solid data platform and interface with out of this world customer success support!
It takes a little bit to get oriented to the data sets for reports and scorecards. Not unlike other systems. Wish there was an AI compenent to just tell it what we are looking for.
Limble facilitates simple interfacing for technicians and administrators alike. It makes for a win-win. It also does an amazing job keeping internal customers in the know regarding their maintenance issues.
The ability to be SO flexible with all aspects of work orders, PMs, Assets, Users and basically any part of the user interface. The customer support is AMAZING. I have never had such great communication with anyone from another company.
The least helpful part is not having enough licenses for every employee. This is an issue only because the system works so well that i would like for everyone to be able to sign in and work from it, but we just currently do not hold enough licenses.
Keeping us on track with all of the tasks that we need to perform.
The system is very user friendly and amount of options you have to design a custom system are endless. The support team at Limble are very easy to work with and are fast to responde if you run into an issue
haven't had any dislikes so far and don't foresee having any
We currently have a ticket system which makes tracking almost impossible and with Limble, we will be able to track everything and then some
From the outset, it was clear that Limble was dedicated to delivering top-notch solutions tailored to our specific needs. The preventative maintenance options they offered streamlined our processes and significantly enhanced the overall efficiency of managing work requests across our campus.
A strong feature of the software is its user-friendly interface. Navigating through work orders, scheduling preventive maintenance tasks, and monitoring progress have become intuitive and time-effective processes. The software's design simplifies complex operations, making it accessible for all members of our team, regardless of their technical expertise.
The biggest standout aspect of our experience was the incredible support and guidance provided by our assigned Customer Success Manager, Hila Landesman. She demonstrated an unparalleled commitment to our success and ensured that we understood the software and maximized its potential for our unique requirements. Hila's proactive and personalized approach was truly refreshing. She regularly checked in with us to provide updates on new features, share best practices, and gather feedback on our experience. It was evident that she was not just a representative but rather a genuine partner invested in our success.
I highly recommend Limble to any organization with preventative maintenance programs and looking to streamline work requests. Their software has proven to be an invaluable asset to our campus operations.
I am excited to see some of the features developed, such as the work request portal, and customizing it further. The current portal works fine, but the ability to alter the questions will be effective.
The software's ability to generate insightful reports has been instrumental in our decision-making processes. We can now analyze trends, identify areas for improvement, and make data-driven decisions to enhance the overall efficiency of our maintenance operations.
Dashboards are highly customizable and can show you a wide variety of information at a glance. Additionally I like how easy it is to extract the data that you want straight from the system in order to make reports etc. It is incredibly easy to make and recieve Work Requests and Work Orders for all users. Limbles QR Code functionality is incredibly hand at giving the technicians the information that they needed to maintan any asset.
It's relatively new. So there are some bugs here and there, but they are all minor and get fixed quickly.
We are using the data from Limble to hire staff. We are also actively trying to be less reactive and more of a preventative maintenance campus.
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I've used other Asset Management Systems and most were a lot harder to learn and set up. With Limble it was very easy to start up and begin using compared top other systems.
We've only been using Limble for about 6 months but so far everything seems to be good and it does everything we expect it to. I've had to contact Support a couple of times and they were able to help me with any questions I had.
Limble helps us track work that has to be done, our assets and the parts required. It makes it easy to keep on top of when work and PM's are due.