Launch27 Reviews

I like this software so much because it allows me to have a central hub from which to direct my company, there are so many functions integrated in the program that I could eliminate, combine other programs in an inclusive platform that is combined with the optional mobile application to facilitate the functionality . In general Launch27 really improves the daily operation of my company, it is also designed for specific industries so it has the integrated functions designed for those industries. And if the software lacks something and the community requests it then there is a clear process of requesting characteristics that the company, continues to save time and efficiency to have everything in a central location but also in the cloud so that I can access any place I am able to automate so many tasks, which allows me to devote more time to growth or simply to have more free time in general.

You could say that there are some peculiarities and oddities within the mobile site, but there is nothing that the precision of a small finger can handle, there are some subtle programming things that I wish would be a little more customizable but are really specific to my business and I understand, due to the incredible development team it is entirely possible that these things can be added in the future. Even if you have any questions no matter how stupid they may seem the support is there for you, if you have a highly technical question about your API or anything else technical you will get a clear answer. In addition, the software works exactly as planned and has always been done since the first day, but there are times when something may be a little confusing or a new feature may not work as I originally thought. In all my months of use of the service there has not been a single time when I requested help that I did not receive.

I recommend Launch27 because it is powerful enough to do most of the heavy work of my programming, booking, loading and communicating, however it is not saturated to the point where there are a lot of useless functionalities. The integration of Zapier makes it possible to extend this functionality where necessary and the developers are always making improvements. Apart it significantly reduced the efforts to start my business and has grown along with the business. The automatic functions such as sending by email, recurring reservations and the ability to charge customers from the software are incredible. It provides excellent communication that takes our business to the next level without having to invest in expensive personnel, which would be required to achieve the same effect provided our company with an image of a successful business established from the start.

It helps me to communicate efficiently and professionally with customers and employees, everything is around the engine of our operations, it has allowed me to grow a business of this kind in a much shorter time than would otherwise have been possible. to almost all the features that are included, email notifications work very well to warn customers about your next reservation and to automatically inform you if there is a problem with your payment method, the metric screen is decent and I'm glad you have although I think there are some ways in which it could be improved. It helps to execute the daily schedule of work and activities, it allows me to concentrate on growing my business instead of operating it since if you have several clients or several field employees in your service company this software will save you time.

The page layouts giving the customers option to book services instantly and client see exactly what they are getting for their booked serves

Maybe having an option to create commercial cleaning proposals and invoices

Time on going to the customer house quoting and payment options.

.Easy to use features and customer service

Lack of automation with payments/communication

Accepting online payments

Launch27 makes operating a service-based business 100X easier. They've created an automated platform that is optimized for cleaning/housekeeping services, but customizable to many other service industries. They offer tools like an automated email system, simple customer management, mobile app, customizable booking form, online login system specific to your business. Their customer service always seems to respond in a prompt and kind manner.

The automated email customizer is pretty limited. They do offer the option of inputting your own code for a custom email; however, the email system edits the code that you place into the editor. Overall, would love to see an overhaul to make that editor more complete.

Launch27 truly takes a huge burden off of the shoulders of a service-based business owner. The automation and business management tools it provides are truly a great asset to me personally, and many other business owners.

Booking on line, easy payments, customer data base all in one place. Excellent customer service, reasonable monthly subscription price.

Some areas were confusing. But I'm not best with computers so it was most likely my fault.

Booking on line. Great experience.

What more can I say, L27 has made me the most accessible service provider in my area in a matter of months. Everyone loves the layout and their support team is outstanding.

I've got nothing. Every part of their service is 100% worth it!

GO FOR IT!

Launch27 allows me to organize my scheduling and market my business in a ridiculously quick and effective way. As for benefits, I would not have a business if it were not for L27, so the benefits are truly infinite.

I’ve many other software out there but nothing compares to Launch27. It very suitable to your cleaning business just because the founder has vast experience in the field and know what we need

The price for the full platform . If you upgrade it end up a bit pricey

The flexibility to run my business from one simple platform

Launch27 makes running a service business a lot easier.

The app can be quite buggy for teams to use, but they are improving constantly.

Because I run it remotely, I need to be able to manage my team from my laptop. This is easily done through GPS tracking and check lists.

Ease of adding information, reminder emails

Customers get confused when trying to start their accounts.

The drag and drop feature affects all future appointments; it would be better if it asked what to do with future appointments.

.The improvements that keep on being developed throughout the years

Similar softwares developed by bigger competitors offer more features, especially for bigger companies

I am running my company through this platform and managed to grow it from a small local business to a multi-location service