Jazva Reviews

Awesome client/specialized help , rich item set , cloud based with negligible margin time , extremely quick exchange reaction time

No iOS based application that can get to Jazva usefulness

Jazva satisfy the following of stock related exchanges like request combination , stock administration and request shipment.

It has a peculiar synchronization with ebay, wooCommeerse and amazon. This application allows us to save a lot of time and the delivery of orders is on time and there are few mishaps. Support communication is drastically easy and the solution to problems can be found at the touch of a click. In addition, how much with an exceptional design.

Its use is tedious, support help is needed to master all its functions, at first glance they seem simple, but they are very complicated to understand. It took time for our team to get used to its design and language, but once they got the hang of it we ran it without a hitch.

I recommend this tool because it is a great way to manage inventory. But from my point of view I would indicate that it would be adaptable to small businesses which is software is very accurate as far as inventory is concerned. On the other hand, it has many functions that are adaptable to the needs that your company requires to solve. For this and more I can say with certainty that after learning to use each feature of this Jazva application, it met our expectations and the entire team is satisfied with the results obtained after using Jazva.

Very good customer/technical support , rich product set , cloud based with minimal down time , very fast transaction response time

No iOS based app that can access Jazva functionality

Very simple to use and best customer support very much recommend to use

Jazva fulfill the tracking of inventory related transactions like order consolidation , stock management and order shipment. It is easy to use , value for money , good customer support .

It connects to all our sales channels and updates inventory.

We didn’t have to re-list all our listings and they handle bundles pretty well.

They build enhancements at no additional charge.

Support custom EDI connections.

The Real time inventory tracking has been super helpful for us, especially because we struggled with full visibility of our stock .

Was kind of difficult to switch over all information from our spreadsheets etc. but once all integrated, everything worked great.

We were havving trouble with efficiency in terms of shipping and understanding product stock. Jazva has definitely helped a ton with this.

The Good: Jazva has a few things going for it, that we really like.

• Rate shops the cheapest shipping option between UPS, FedEx, and USPS

• Integrates with Amazon Seller Fulfilled Prime (but errors out frequently, detailed below)

• Allows multiple different SKUs to be grouped together under 1 master SKU

Their Amazon price matching tool was easy to setup and worked great for some of our items, then it completely crashed our inventory and caused Jazva to stopped working.. When Jazva worked for a brief period of time, it actually integrated some of our major sales channels.

There's significant potential in this software to be usable and adaptive to our work environment however it is a mess.

We wasted several months trying to get this program to work. when Jazva stopped working as it did many times, all our sales immediately stopped. Causing us thousands of $ in lost sales. Just about every encounter of an issue we had reported to Jazva let to them informing us that they would have to get a developer to help, we were informed that this developer staff isn't even in the US so we would have to wait an entire day to get just about the smallest issues fixed. After wasting so much of our time we paid the setup and subscription fees and Jazva did not refund our payments. Very disappointing failure as we were very eager to have this inventory system as it was advertised to us by their sales team, which failed to deliver on every promise.

I recommend to work with a more robust inventory system, there are many reviews out there of customers that experienced exactly what we went through and its not a coincidence. Jazva does not deliver on their promises that they will make you in your initial sales call.

The dashboard was good and we liked the support team but they were overworked and couldn't help as much as we needed.

Wow. Don't even know where to start. We were a little hesitant to choose Jazva at first because of the high setup cost. They promised us great features and even better results for our company. At first, they told us we were ahead of schedule to push live. This was only because our team was spending 9 hour days doing everything we could to get our products onto their platform. Once all our products were up everything crashed and burned. This is because they couldn't get our account to effectively connect to the apps, programs, and channels we needed most. We were so excited about the QuickBooks connection. When the time came for us to connect to QuickBooks, they told us that the connection was actually in BETA and that we couldn't use it. (ARE YOU KIDDING). This was not mentioned to us before we signed up and QuickBooks was the most important connection to us. If this were the only thing that went wrong we may have stuck with Jazva. The next issue was that we could not manually update our Amazon listings from Jazva because their developers had not mapped out the Beauty category. YOU THINK THEY WOULD HAVE TOLD US THIS BEFORE WE PAID SETUP COSTS!? So now we couldn't use the Amazon connection because all our products are Beauty products. I wish it would've ended there as well. Come to find out our Walmart connection didn't work either. At this point, we had enough. Literally, the only features we wanted were the ones that absolutely did not work. I don't know how they can sell this software if it does not even work. When we told them we were done and wanted a refund they stopped all communication with us. They literally went MIA for 3 days until we kept following up with them. When they FINALLY replied they told us our account had been terminated but no refund possible. PLEASE SAVE YOURSELF SOME TIME AND FIND ANOTHER SOFTWARE SOLUTION.

Their pushy sales rep that lied to us throughout the entire signup process of what Jazva could do, who also led us to believe we were getting a good deal and that the development time would be far less than what it actually was. They promised us great features and even better results for our company and it was all a bunch of lies.

Everything, don't even know where to start. They did not deliver on any of their promises, they could not connect to any of our marketplaces properly especially Amazon which would have been helpful to know prior to us paying them thousands of dollars. Support is nonexistent and everything we did with this company was a trial and error process that constantly had us reaching out to their support team, while they were learning how to use their own software and learning as they go. The support team only knows how to navigate the system, not fix problems basically Jazva uses their own customers as beta testers.

Do not work with this company, it is clear this software is still in beta and needs significant work before it should be sold to customers.

None, what was supposed to be an easy to use inventory system was something their own team doesn't know how to use. . The Jazva marketplaces connections don't work, they don't have any EDI connections built in, they don't even know how their own software works and we were always told us they have to check with their developer after they gave us wrong information on how to use the Jazva software.