INAP Cloud Reviews

One of the major upsides of inap is its support staff. They are not only always available but are extremely friendly too and are willing to undo any problem that pops up. The flexibility to provide solutions also adds up to the positive points of the commendable support service. The chances of service blackout are minimal, making the service available most of the time. The customization option is a biggie as it allows a person to modify things according to his specific requirements. The servers are pretty responsive and provides easy management of data . The price is worth for the quality you get and the services are worth the buck you pay for. The option of shield plus reduces any type of cyber attacks dramatically making it one of the most secure cloud service agent. The accessibility of service via phone is a huge plus point making it stand above its counterparts.

The support team isn't big enough which at times may be a hindrance since there is a lack of hands on people available for service at a point. The lack of number increases the chance of careless mistakes which makes certain companies hesitant since they can't risk much. There are times when abuse complaints are not handled in the right manner, making the situation annoying at times. The absence of email option is an issue too. The locations available globally are limited and migration isn't of large range too

INAP cloud is a pretty good service agent the price being a bit higher then its competitors in the market which can be a slight issue, but the prime quality they provide is worth the money you pay for.

After some period of choosing different Hosting providers including self hosting options, we stop on SingleHop, because of some very simple yet significantly important features available for their customers:

1. Friendly and always willing to help staff

2. Fully customizable options for the customer needs, that allows to achieve a better hosting solution when compared with Amazon AWS, Google or Microsoft.

3. For our over six years work experience, we NEVER had service blackout!

They will help to the best of their ability. Support is easy to reach so it feels like an extended team always available to assist. This is major in dire times, and they have been there when needed the most in a timely fashion. This type of service is appreciated exponentially.

Have not found a reason to dislike since switching to SingleHop. I can say cost, but everyone needs to eat. They did offer a discount for signing a term contract, but that is perfectly fine considering the experience with them has been great and surely no reason to change any time soon.

They have educated me on some things I was unaware of, and in that a lot of patience is required, so it shows how much they care to help and get things working properly.

Around the clock support and monitoring of the system. More quality sleep has been realized.

reliable. professional team. fast support. reasonable costs. various of setup options.

few years ago, my account had some finance mistakes. but all of the mistakes were sorted out.

customer satisfaction is at the top of their priorities.

quick setup of new servers. we have created our own scalable system.

SingleHop has been a great provider for our dedicated server. We have used them for over a decade with few issues, and whenever something has happened they always quickly remedy the situation and setup everything for the migration in a very timely fashion.

We haven't had any issues that we would complain about.

We needed a remote dedicated server. We wanted to maintain the control on the SysAdmin and all software aspects, without worrying about the network or hardware. That is EXACTLY what we get. They are hands-off unless we ask, ideal for a business like ours. From my interactions with their tech support I am certain they would be a good fit for a company that needed more assistance as well.

I love having a person on the line immediately, ready to help, each time I call.No matter what day, what time. It is such a pleasure working with the Singlehop team.

Not Applicable. I have not had any negative experience with Singlehop yet.

Hosting services. Singlehop is providing a Secure Virtual Private Cloud with a pool of dedicated resources for our HIPAA compliant solution. Also included is in this is Disaster recovery and alert logic.

The support staff is always quick to respond and fix. I can be somewhat demanding and they always respond with patience.

There is nothing that I do not like about them

Server issues and mail issues

Cash Practice Systems has been with SingleHop for over 10 years. Recently we migrated to new servers and the engineers who worked with us during the transition made it so easy. They were with us every step of the way.

In the past, there was no assistance with migrating to new servers. However, as I stated above, they are now providing that service.

Make sure you work with their engineers in getting your servers setup.

Website hosting.

Very quick feedback on any question. Very knowledgeable staff. SingleHop is my favorite vendor.

If I had to say something, I'd say that I wish they would host email.

If you want a reliable, efficient, capable vendor to host your dedicated or virtual servers, SingleHop is one of the best.

Hosting dedicated servers and backups.

We have used SingleHop for the last 10 years to host many of our websites. Their servers are super fast. The staff is very helpful and always goes out of the way to resolve any issues we have had. Very accessible by phone too, which is a huge plus compared to other companies. Would definitely recommend them.

They are a little bit more expensive compared to other companies, but their service and speed more than makes up for the slightly higher prices.

I would recommend SingleHop very highly. They have plans for every budget and have great customer service and support. That is very, very important to us.

The servers are very fast. Up time is almost always 100%.