IBM Sterling Supply Chain Business Network Reviews

The application is easy to use and customer support is outstanding. I use this product almost daily for Test and Production. Production rarely requires my intervention and I rarely think about it. For development, the support I receive is excellent. The turnaround for requests is very good and the support staff is always helpful.

I have no dislikes with this product. It does everything I need.

Being in the USA, we have customers overseas who use EDIFACT. IBM is very helpful in implementing EDIFACT processing. When I make a request, IBM will always honor that request and will offer tip/suggestions. This assistance is vital for me, as I am not a full time EDI expert.

makes streamlining and automating B2B transactions so easy! absolutely excellent software and coudnt work without it.

it can be very costly dependant on your use case.

it is solving an issue moving one customers data to another and then back to us. it handles all of this with absolute ease!

Execution of complex tasks the 1st time.

I have not had an problem with BSCN.....

Some customers require the use of a VAN. IBM does the trick without any issues

It will ensure data security; very easy to exchange business documents between trading partners, which include invoices and acknowledgments.

Very good at data transformation, data validation and security and compliance.

Bit complex in configuration, This can be improved

It is easy to analyze and read the data very securely without any difficulties. Helpful in storing the data retrieve the data when required.

IBM FLEET MANAGEMENT SYSTEM

DATA ENTRY IN FLEET MANAGEMENT AND ASSET MOVEMENT

REPORTS SYSTEM NEEDS TO BE IMPROVED MORE

MORE ACCURATE

How it translates the human language queries into useful insights from data which can be derived from the Watson. This helps a lot in getting useful insights in no time.

Since the product is still under development, you can encounter few bugs which can lead to poor experience, but the product makes up by delivering amazing value for money.

It is helping by allowing the various on ground and in office teams to generate useful insights from the field and that helps in creating strategy from real time data

Easy to use. Excellent customer support for any issues. Large data handling. Friendly UI

I do not have anything on the dislike part of IBM Sterling.

Onboarding partners is simple. Availability of all data formats on both input and output side of mapper.

Customer support is beyond imagination with the trust of the IBM brand. The relationship manager takes time to understand our needs and solve the same with the internal IBM team. Give us a lot of piece of mind and confidence to work with them.

Nothing at all that we dislike about the service.

It helps the best with the ability to scale processing. The IBM brand trust value also is one of the main reasons to highly recommend this product.

More job opportunities in STERLING OMS role.

Resources are less and unless you get onhand exp , you won't be able to learn

It's helping ecommerce business for our client with the payment integration, inventory etc

The product has ability to scale processing. It is very is stable, secure and reliable. There are multiple products in the market but IBM, we get a superior products. A B2B product rely on its service and if there's an issue, or a query or we want to evaluate a busines decision which needs a session on current needs, we can get it done via our account management team at IBM.

There are a couple of issues with the product current, like the current version of report we get on printing the EDI file can be improved and made more presentable. Some of the transactions needs to be in human readable format. Also, the analytics to track the EDI trading partners can be improved by ensuring better visibility into various partners and sub partners.

Helped to Improve compliance & risk management across the setup along with helping in addressing the internal as well as operational efficiencies we had in our business