Iamresponding Reviews

Phone app, integration with department tech, helps when you dont have your pager handy.

Not too many downsides other than typical tech issues that may be the user or internal tech at times.

Getting a message out fast to all our crew members. Having the ability to notify them via phone or watch when pager not around.

The modern user interface, on both Android and iOS. The mapping functionality is not flawless its not an issue since I rely on my GPS app. This app has proven to be an asset to our fire department.

The sign in process for training webinars is time consuming.

It solves the problems associated with coordinating emergency responses. This is ensuring communication and rapid mobilization of resources for us.

Very easy to view what crews are on duty and available for calls. Also user friendly for a dispatch center that provides services for many towns and agencies.

users have to check in in order for it to be utilized properly

We are able to know if a crew is available and responding to a medical and the ETA. It also helps track time since dispatched to follow protocols for re-dispatch or call for mutual aid.

We first obtained the I Am Responding platform several years ago as a means to document continuing education and be notified of requests for service. Due to our own internal barriers, we were unable to implement the alerting feature and the other features were partially duplicated by other services and procedures. In the last few weeks we've taken a fresh look at this platform and realize the potential of tracking meetings and public events in addition to response records.

The web user interface feels very dated. Their Android and iOS have a modern UI, as does the NFIRS module, so we hope the main UI is going the same direction. Also, the calendar is a standalone tool--it would be spectacular if it had a feed consumable by Google Calendar or Microsoft Outlook.

Sign-in to the recurring training/demonstration webinars. They are very informative.

Documentation of event and training attendance, apparatus (vehicle) deployment, and shared calendar access.

I like that I can view my schedule far in advance, as well as the schedules of the duty crew. It allows myself to plan ahead and it lets me know who I am relieving or who is coming in to relieve me.

I also love the pill identifier. But I wish it were more apparent that it existed as most people don’t know it does.

I dislike the mapping. Maybe it is just my phone being difficult, but it always takes forever to load so I just use my own GPS app. Not a big deal but since most people have smart phones I don’t think this feature is as necessary.

Being able to see who is responding, how far out they may be, and then being able to establish crews accordingly.

Sometimes the app doesn’t refresh fast enough.

Attendance to calls and keeping updated on arrival times to the station

You can receive multiple notifications: app, text and message notification. Map of incident location and the added futures they have are very useful.

I have no dislikes with the app. It's been a great asset to the fire dept. And shows command staff who is responding.

Dispatch enters the call into I am Responding prior to dispatching/toning the call, so you get notified prior to the tones dropping and you can look the address up without asking dispatch for it.

Love that it gives our memers the ability to check er from their phone and allows our officers to see who they have responding,

Wish we had the ability to customize the app a little more to fit our individual departmental needs

Great product for smaller departments, recommend checking out several different products to see what ones would best meet the needs of your departments however. Not every app is best for each department. Only you know what will work for you.

As a volunteer department, it's hard to know who is available at any given point during the day. This app allows us to see real time response from our members which gives our officers the ability to make on the fly decisions based on who is responding rather than sitting back waiting to see what you get.

.Ease of setting up multiple type of 'alert' deliverable options,

Nothing is particularly, pricing is reasonably okish too

Setting up alerts and getting estimated

Community aspect and ability to quickly determine staff/response.

Seems a bit outdated and needing an overhaul. Responsiveness could help.

Staffing for volunteer firefighters is number one problem and solution. Benefits help reduce guessing and digitize the age old mystery of volunteer fire responses. Decent.