Harri Reviews

What do you like best about Harri?We have had a very positive experience using harri since 2019. The interface is intuitive and easy to use and our Operators LOVE IT! The platform has helped us to streamline our processes and improved overall communication to our employees. The customer support team is amazing and is responsive, knowledgeable and committed to helping us resolve issues quickly. It is clear that harri values customer feedback and they continue to make meaningful improvements to the platformWhat do you dislike about Harri?It would be helpful if updates and enhancements to the product were vetted a bit more prior to release to ensure less disruption to the platform overall. This type of disruption can be confusing and frustrating to end users and can leave what should be seen as a tremendous enhancement, leaving end users disheartened.What problems is Harri solving and how is that benefiting you?The most important benefits of harri are reflected in the way it helps our Operators do their jobs. The system streamlines their tasks to minimize manual effort and maximizes their time doing the things that make our business successful. It provides them with increased visibility into their financial results and allows them to spend more time focusing on higer-value activities.

What do you like best about Harri?A one-stop shop from recruiting to the end of employment — it truly has it all.What do you dislike about Harri?The wait time for tickets and issues to be resolved is too long.What problems is Harri solving and how is that benefiting you?The ease of training new managers comes from requiring them to go to a single place for everything employees need.

What do you like best about Harri?What I like most about Harri is the outstanding support we receive from our Account Manager. He is always responsive, provides quick turnaround times, and is readily available whenever we need assistance. His prompt communication and excellent customer service make working with Harri a great experience.What do you dislike about Harri?I would have to say Harri Support. While the support team is helpful, response times can sometimes be slower than expected. It would be beneficial to have a dedicated customer support phone number for administrators to contact when urgent issues arise. Recommendations to others considering Harri?.What problems is Harri solving and how is that benefiting you?Harri helps us keep track of employee documents, which has made our processes much more organized and efficient. The platform is also user-friendly, making it easy for both our managers and team members to navigate and use.

What do you like best about Harri?I love Andrew Gwyther. He has been amazing and always extremely responsive and insightful.What do you dislike about Harri?Nothing. I love everything about it. It does what it is supposed to do and does not glitch on me.What problems is Harri solving and how is that benefiting you?Harri handles our punch-in system and integrates with tech stack.

What do you like best about Harri?The schedules are really user friendly and easy to navigate. One of my favourite features is the ability to set up schedule and shift templates, which makes creating rotas much quicker and more efficient. It reduces repetitive work, helps keep schedules consistent, and makes managing shifts much less time-consumingWhat do you dislike about Harri?Holiday calendars - it would be better to see the whole hotel as one rather than only being able to view individual departments as some smaller businesses may not want to let numerous employees have time off at the same time even if they are from a different departmentWhat problems is Harri solving and how is that benefiting you?Harri helps simplify scheduling and workforce management by making rota creation, shift management, and team communication much easier.

What do you like best about Harri?The reporting function is very comprehensive, having a dedicated, responsive support person, user-friendly for beginners, intergrates with many payroll platforms.What do you dislike about Harri?regular dashboard changes after becoming used to one interface, sometimes it could be glitchy though minimal, when adding employee job codes in team live, the employee profile could become quite longWhat problems is Harri solving and how is that benefiting you?the reporting function has improved alot and having Harri academy is very helpful.

What do you like best about Harri?I like the all-in-one system that Harri offers it is user friendly for admin and operators for the most part. Harri's been making great advances by letting operators use the system from their phones, tablets, or laptops. I like the one stop shop.What do you dislike about Harri?I think some of the areas where Harri could improve are the admin features and the workflows for the operators. For instance, when you terminate somebody it should remove all admin priviledges and benefit info as well. Some of the processes for operators is pretty clunky when it comes to the Harri - ADP integration and sends GMs to separate areas of Harri such as Documents and CoreHR to perform tasks for an employee. This should be seamless in one place. Employees should also be able to change Direct Deposit and Tax info in a self service area without the manager having to send new forms. When rehiring from CoreHR it should automatically ask what forms we want to send to the rehire rather than us having to go out to Documents to send them. Admin permissions should be set based on position.What problems is Harri solving and how is that benefiting you?Harri streamlines source & hire and workforce management for us.

What do you like best about Harri?It’s very easy to use, and it works really well.What do you dislike about Harri?The pricing is somewhat expensive especially for a small business.What problems is Harri solving and how is that benefiting you?Harri consolidates our recruiting which is a great time saver for us.

What do you like best about Harri?I like how advanced the company’s technology is. The integrations work well, and the pricing is also in line with others in the category.What do you dislike about Harri?At times, dealing with support can feel like a bit of back-and-forth since they’re a larger company. However, once you get connected with the right people, the process usually becomes seamless. That said, it can still take longer than it should sometimes.What problems is Harri solving and how is that benefiting you?Harri helps make onboarding seamless for us. We’re also looking into their labor program and some of their other products, but for now we mainly use it for onboarding and job postings. Creating and managing job postings is easier with their platform.

What do you like best about Harri?User Friendly, Outstanding IT Support, Friendly, Support.What do you dislike about Harri?The system could be more advanced in some areas.What problems is Harri solving and how is that benefiting you?With the new Integration platform, I have spent less time on data entry.