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GPS Insight Reviews

User Rating

4.7/5 (Based on 463 Ratings)

Rating Distribution

  • Excellent

    87.9%
  • Very Good

    3.7%
  • Average

    1.9%
  • Poor

    4.3%
  • Terrible

    2.2%

User Sentiments

Excellent Customer Service, Reliable GPS Tracking, User-Friendly Interface, Comprehensive Reporting

Equipment Malfunctions, Inaccurate Data, Mobile App Issues, Complex System Navigation

Do You Use GPS Insight?

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Review Summary

Overall, users praise GPS Insight for its user-friendly interface, customizable reports, and robust GPS tracking capabilities. It is lauded for its ability to enhance fleet efficiency, reduce fuel costs, and improve driver behavior. Reviewers appreciate the detailed insights and real-time tracking features that provide valuable information for optimizing fleet operations. However, some users have mentioned occasional technical glitches and limited customization options as areas for improvement. Nevertheless, GPS Insight is generally well-received for its reliable performance, comprehensive features, and positive impact on fleet management.

Pros

  • Realtime GPS tracking for accurate fleet monitoring and insights into driver behavior.
  • Comprehensive reporting and analytics to optimize fleet operations and improve efficiency.
  • Customizable alerts and notifications for proactive issue management and enhanced safety measures.

Cons

  • Some users have experienced occasional connectivity issues, resulting in data gaps or delays.
  • The initial setup and configuration process can be complex and timeconsuming for some businesses.
  • Limited customization options for certain reports and dashboards, which may not suit all users' specific needs.

AI-Generated from the text of User Reviews

Reviews
VT

Verified User in Telecommunications

August 28, 2026 Source: G2.com
Easy, Responsive UI with Incredible Support and Great Value
What do you like best about GPS Insight?The user interface is very easy to use, and it’s quick and responsive. The devices and yearly cost are surprisingly affordable, and their support—both personal and AI—is incredible.What do you dislike about GPS Insight?Overall, it’s very easy and straightforward to use. That said, the website flow for checking vehicle history feels a bit more cumbersome than the old way.What problems is GPS Insight solving and how is that benefiting you?This speeds up finding technicians, and there’s no need to call them just to see where they are. When an emergency service call comes in, I can quickly find the closest tech with ease.
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BS

Brian S

August 25, 2026 Source: G2.com
Excellent Fleet Vehicle Tracking
What do you like best about GPS Insight?The ability to track the fleet vehicles.What do you dislike about GPS Insight?The lack of ability to track maintenance.What problems is GPS Insight solving and how is that benefiting you?I have not noticed any changes that have improved my use of the GPS.
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VS

Verified User in Computer & Network Security

August 24, 2026 Source: G2.com
Real-Time Vehicle Tracking with History and Landmarks—Love It
What do you like best about GPS Insight?We can track company vehicles in real time. We can track history. I can create landmarks.What do you dislike about GPS Insight?I don’t really dislike anything about the app. That said, it could be a bit more user-friendly when it comes to viewing and managing history.What problems is GPS Insight solving and how is that benefiting you?This solves the problem of tracking where my employees are. It also helps me track the exact times my installers are at job sites, which makes it easier to invoice customers accurately for our time. I can keep an eye on job locations so we don’t miss any billing. It’s also helpful for HR and employee reviews—for example, if I notice an employee taking extended lunches or using the company vehicle to travel far for lunch.
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jj

joceline j

August 24, 2026 Source: G2.com
Effortless Tracking, Exceptional User Experience
What do you like best about GPS Insight?I like being able to keep track of where the deliveries are and being able to notify customers ahead of time on how long until they receive their delivery. It's really easy to set up GPS Insight, which helps me solve finding far locations and providing time frames to customers. I rated it a 10 on how likely I am to recommend GPS Insight to a friend or colleague.What do you dislike about GPS Insight?A good improvement for GPS Insight would be being able to search different areas or towns instead of having to zoom in and out to find a location. This change would make it easier to determine which deliveries should be prioritized based on distance.What problems is GPS Insight solving and how is that benefiting you?I use GPS Insight to track delivery drivers, helping me find locations and provide accurate time frames to customers.
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JA

Jesus A

April 28, 2026 Source: G2.com
Fast, Easy Setup and Training—Streamlined Work Orders in GPS Insight
What do you like best about GPS Insight?The thing that most stands out is how easy it was to get our account set up, and our team trained to use GPS Insight. We have minimal downtime, the platform is very fast, allowing us to enter work orders quickly. The platforms layout is also a highlight, everything is easy to find, allowing users to be able to streamline tasks.What do you dislike about GPS Insight?We wish it could integrate with more CRM softwares. We tried integrating it with the software that we use, however we were not successful.What problems is GPS Insight solving and how is that benefiting you?The agility with which our team can create work orders and our technicians can complete them in the field has delivered a strong return on our investment in the software and reinforces our decision to continue using it long term.
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GB

Garrett Baumann

March 22, 2026 Source: Trustpilot.com
Jim was very helpful!
Jim was very helpful and thorough with the issue that I had called about.
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M

Mark

February 18, 2026 Source: Trustpilot.com
Great System
Very Professional Staff. The system is very user friendly. Installation is minimal. Dashboard and Driveri very detailed and easy to interpret.
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JK

Jordan Kerr

February 3, 2026 Source: Trustpilot.com
Great fast customer support and Tech…
Great fast customer support and Tech support
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C

Christopher

February 2, 2026 Source: Trustpilot.com
This is a great program
This is a great program. The customer service is always on point to help if it is needed. With the Driver I app, it is very useful for the drivers to see what they are getting scored on. This is what I personally feel like is the best way to learn and improve on bad driving habits.
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LL

Lowcountry Crawlspaces LLC

January 22, 2026 Source: Trustpilot.com
We have been working with them for…
We have been working with them for years for our fleet management. Our client service rep, Benjamin, is very friendly and professional. He is very prompt to return my emails. And if we ever have a problem with a device he works quickly with the support team to get it resolved.
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SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

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