GPS Insight Reviews

User Rating

4.4/5 (Based on 228 Ratings)

Rating Distribution

Excellent
70.2%
Very Good
16.7%
Average
1.8%
Poor
1.8%
Terrible
9.6%

User Sentiments

Excellent Customer Service, Reliable GPS Tracking, User-Friendly Interface, Comprehensive Reporting

Equipment Malfunctions, Inaccurate Data, Mobile App Issues, Complex System Navigation

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Review Summary

Overall, users praise GPS Insight for its user-friendly interface, customizable reports, and robust GPS tracking capabilities. It is lauded for its ability to enhance fleet efficiency, reduce fuel costs, and improve driver behavior. Reviewers appreciate the detailed insights and real-time tracking features that provide valuable information for optimizing fleet operations. However, some users have mentioned occasional technical glitches and limited customization options as areas for improvement. Nevertheless, GPS Insight is generally well-received for its reliable performance, comprehensive features, and positive impact on fleet management.

Pros

Realtime GPS tracking for accurate fleet monitoring and insights into driver behavior.
Comprehensive reporting and analytics to optimize fleet operations and improve efficiency.
Customizable alerts and notifications for proactive issue management and enhanced safety measures.

Cons

Some users have experienced occasional connectivity issues, resulting in data gaps or delays.
The initial setup and configuration process can be complex and timeconsuming for some businesses.
Limited customization options for certain reports and dashboards, which may not suit all users' specific needs.

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Reviews

Jimmy Lewis

December 29, 2025 Source: Trustpilot.com

Quick response with technical issue

Quick response with technical issue. They helped me get my problem solved.

James

December 21, 2025 Source: Trustpilot.com

Easy handling of the website

Easy handling of the website. Excellent customer service. Ryan was able to help me out with any questions I had

Tim

December 4, 2025 Source: Trustpilot.com

Customer Service

There was a short wait to get someone on the phone. The person on the phone identified my issue right away. They knew it would need some additional help to reprogram the GPS device and said they would follow up with a email once completed. They completed the issue from start to finish in under 1 hour.

Joel Beal

November 12, 2025 Source: Trustpilot.com

Good value for our Small Fleet

Easy to buy, install and configure. A good value for our small fleet.

Chris Ungarean

November 10, 2025 Source: Trustpilot.com

Thorough and Comprehensive Data, Great Technical Support

Sabrina's teir 2 customer service was excellent and comprehensive. She provided a complete review of my support request finished by a complete thorough resolution of my issue. The tracking and support provided has been phenomenal and provides all relevant data in an easy to use interface.

Jenna Nuttall

October 13, 2025 Source: Trustpilot.com

We use GPS insight for asset tracking…

We use GPS insight for asset tracking and find the online infrastructure easy to use. We also appreciate the reporting function on asset location history.

Mike Leggett

June 14, 2025 Source: Trustpilot.com

Great platform, Great Service

GPS Insight is a great platform and their customer service was amazing. The reporting system and alert system are perfect for monitor a fleet without taking up a bunch of time.

David

June 5, 2025 Source: Trustpilot.com

Great Customer Service

when I had issues, they responded quickly to get my installations completed.

Robert Knowles

April 18, 2025 Source: Trustpilot.com

Very little wait time knew exactly what…

Very little wait time knew exactly what I needed help with our Geo fence. And also took care of some other problems I wasn't aware of.

Quinton Evans

April 1, 2025 Source: Trustpilot.com

GPS Review

Easy to navigate & user friendly.