About Germain UX

Germain UX is the perfect all-in-one solution for ensuring that users have the best possible experience when accessing your platform. By identifying use cases and root causes with pinpoint accuracy, can proactively diagnose tech issues and user interface design problems before they happen, allowing users to address issues before they negatively impact users’ experiences. Germain UX works 24/7 in real-time to detect potential problems and alert users of what needs to be done ASAP no more waiting until after the fact to restore a smooth user experience. With Germain UX, users can trust that the digital properties are working the way they should, making it easier than ever for customers or end-users to easily interact with your website and prevent long-term disruption.

Pricing

Free Trial Not Available
Germain UX Offers Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More

96%
Reviews

80%
Momentum

60%
Popularity

70%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android)

Organization Types Supported

All (Small, Medium, Large)

API Support

NA

Modes of Support

Online

Germain UX Features

Show Feature Explanation

Show Missing Features

Application Performance Monitoring (APM) Tools Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More

96%

Application Performance Metrics

Measure the activities, behavior, and performance of a website or application

Synthetic Transaction Monitoring

To analyze the end-user level transaction process for optimal performance.

Real-user Monitoring

Captures each session of real-user on website or application.

Page Speed Monitoring

Identifies the page load time from different locations on a timely basis.

Mobile User Monitoring

Checks whether the application is mobile responsive or optimized for mobile versions.

Mail Server Monitoring

Monitors the infrastructure of the email server and the mail delivery mechanism.

Event Logs

Records important hardware and software events & responses in a unified and systematic manner.

Uptime Reporting

Sends a report of uptime, downtime and response time of a webpage accessed from multiple locations

Event-based Notification

Sends a user notification on the occurrence of a strategically defined event

Alerts (Notifications)

Triggers an instant notification via Voice, SMS, Email, RSS Feeds, or Push Notifications in case of an event or outage.

SLA Monitoring

Helps to tackle every critical aspect of service-level agreement (SLA) contract that in turn helps to monitor network performance

Dashboard

A digital insight of reports and other workings on a single screen

SSL Monitoring

Periodically check your SSL/TLS certificate's validity and expiry.

Password Protected Pages

Monitors the pages that require access via entering login and password or submission of values.

API Monitoring

Checks if your APIs are available and are performing as expected.

Web Defacement Monitoring

Reports any change in HTML elements like Text, Script, Image, Anchor, Iframe, and Links.

FTP Monitoring

Monitors FTP (File Transfer Protocol) pages that point direct to a folder or a file

Maintenance Scheduling

Helps in framing a maintenance plan, gathering and coordinating all the resources to do a job within a specified timeframe

Germain UX Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Germain UX Custom

Features

Real User Experience Insights & Replay (all channels, qualitative and quantitative)
Workflow Insights
Technology Insights
Proactive Issue Detection
Smart Alerts
Automatic Resolution
Very Customizable Platform to always best fit your needs as your organization scales

Disclaimer: The pricing details were last updated on 20/03/2023 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Germain UX Pricing.

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Germain UX Reviews

User Rating

4.8/5 (Based on 174 Ratings)

Ratings Distribution

Excellent
82.8%
Very Good
16.7%
Average
0.6%
Poor
0%
Terrible
0%

Do You Use Germain UX?

Write a Review

Review Summary

Overall, users find the product easy to use, with intuitive navigation and straightforward reporting. Customers appreciate its ability to monitor application performance, identify root causes of issues, and provide deep insights into application behavior. They also value the customizable dashboards, proactive alerting system, and integration capabilities. However, some users have reported occasional bugs and glitches, and a few have expressed concerns about the pricing structure.

Pros

Comprehensive monitoring and analysis capabilities for multicloud environments.
Easytouse interface with customizable dashboards and reporting options.
Proactive alerting and notification system for quick issue identification and resolution.
Integration with popular cloud platforms and tools for seamless data collection.

Cons

Complex implementation process requiring technical expertise or professional assistance.
Higher pricing compared to some alternative APM solutions.
Limited native support for certain niche cloud services or applications.
Occasional performance issues and glitches reported by some users.