FreshLime Reviews

They make it easy to work with them. Great Comunication, and they make sure to get the job done right. Just a couple phone calls to gather information about the company and then they did all the hard work. Made starting up our company so much easier!

There is not one thing I dont like. They have done a wonderful job.

Jump in and do it. I did, and I am so happy I did. Getting Reviews is so much easier now. And to have someone help me get all my company info updated on all my listed platforms is only one click/email away. They do it all for me.

Getting my company noticed on Google is easier using FreshLime.

Great customer service and assistance that offers a variety of helpful tools.

We have had no issues with Freshlime, it as been a positive partnership.

It is a great company to partner with to manage your business's online identity.

Freshlime has helped our business with internet visibility.

The customer service was the best. Carlie is great with helping us out.

Nothing i have been happy.. I would like ongoing training so i can use more of the platform

More training.

We were accidently overcharged but once i brough to FL attention it was taken care of.

The ease of which my customers can leave a rating on my Google Business and Facebook pages. I have seen a marked increase in calls since engaging Freshlime.

thus far I cant think of anything that I dislike

As a mobile notary I cannot depend on repeat business for general notary work. The ability to find me online is key to helping new clients find me and its is working. I have experienced a marked increase in calls from customers who found me online.

I absolutely love FreshLime. Having started a new business in a new area in Los Angeles we had a LOT on our plates and I was overwhelmed with the process of communicating with both the customers we inherited when we bought the company and the new people we wanted as customers. FreshLime has a great ChatBot that helps us get more customers from our website faster, we can text them to get them back in to make use of their memberships, and we have a tool that automates reviews we use every time a new customers finishes a stretching session. Without hesitation I recommend them as a way to build relationships with any small business customers.

I can't think of any downsides to using FreshLime.

Our primary focus is requiring new members and FreshLime is helping us do that.

The chat service is great. Freshlime also makes it easy to collect reviews. They help us keep in touch with customers that haven't done business with our company for awhile and they make texting a breeze!

Can't think of anything honestly. The service is solid and the people are great to work with.

Collecting online reviews is a constant job. I love that they automate the process. Amazing technology provider....

Outstanding service. Always there to guide

Haven't found anything as yet. Jonah White is incredible

Now am able to not miss any calls from prospective clients One of, if not the best customer service I've experienced in a while.

FreshLime is an easy and convenient way for our technicians to get the word out about our business and to gain more reviews! We really love how the representatives give reports on how our business is doing with Google searches. All representatives of FreshLime are always extremely helpful of any problems we might have or questions we might need help with! I first began working with Cameron who was very helpful in setting our account up and then I have been working with Nichelle who has been fantastic!

I would really like to see a mobile app for FreshLime, this would make it easier to use on my phone! This is something I would really like to see more of as it continues to improve! When our customers are chatting with the bot on our webpage, I would like to have the bot ask for a phone number before an email so I can begin my live chat sooner! I know this is something that is also being developed along with the app for my phone. There are also situations where I might not receive a message about a new chat that has started until a couple hours later, this could potentially be solved with an app possibly.

I would absolutely recommend FreshLime to others. I love the support I get from the representatives and how easy it is to use and send reviews to our customers! My account representative is always willing to help and call me when I need anything!

I'm solving problems of our reviews and finding easier ways to send those out and chat with our customers live. I'm able to see which employees send out reviews to our customers and which are falling behind with this. This can hold our employees accountable for when they're sending our reviews and when they are missing opportunities to do so. I am also really excited to be able to text the FreshLime number and have them post our office hours, pictures for us, business updates and more.

FreshLime is extremely caring and responsive. They want their customers to exceed.

I like all aspects of their service. I have no dislikes.

Use their service and you’re business will grow. Don’t hesitate, the cost is worth the value of new business acquired.

Customer communication issues and review platform. Also, they are improving my branding and name recognition.

Excellent customer service. I work with Carlie Robertson and she always makes sure my needs are met.

There is nothing that I dislike at this point in my relationship to Freshlime. I have been a client for years.

Great company, will boost your business numbers

I have excellent customer service, they assist in boosting my business profile.