Home/ Speech Analytics Software/ Floatbot/ Reviews
Updated on: January 19, 2025
Voice data to drive Customer Delight
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Very quick in Implementation and floatbot team is proactive in support.
We have not observed any issues so far. Shall keep u updated if we experience any issue in future
Answering to customers queries and helping the customers with the relevant information
floatbot.ai is very good tool for developing Chatbot. It has easy feature to build bots.
I have no dislike for the floatbot.ai platform
no-code platform
SaaS-based Conversational AI platform
increase Customer Experience
advanced Workflow builder
Multiple channels, simpler UI, easy to use flow builder. Expert deployment team
No Major concerns. The solution was as expected
Arabic language support for Chat channels
Although we were optimistic about Floatbot even while implementing it, it turned out far better than our expectations, especially its accuracy. We were impressed when we witnessed the Chatbot managing moderately complex conversations by itself. The platform is quite flexible to make modifications. And the best part is the customer support we are getting from them - Jimmy and his team are always ready to help. I would definitely recommend Floatbot to you if you’re looking for a Conversational AI solution.
I cannot think of any specific thing about Floatbot that I did not like. However, in the beginning, we weren't aware of all the functionalities and features of the platform, but their team walked us through them.
We are using Floatbot to automate customer support. Now the Chatbot interacts with customers. That way, we are able to manage customer queries with just a couple of support agents.
For me, the best part about Floatbot is that it is very easy and convenient to use, its no-code capabilities allowed me to develop and deploy the chatbot in just a few hours for my website. Also setting up the AI capabilities was quite straightforward. Analyze feature allows me to go through my chatbot usage statistics which is great! The bot serves all the queries we get through the website. It saves a lot of time and effort for replying to each of the user’s queries that we receive on regular basis. I recommend Floatbot to any business looking for AI automation through multiple users facing channels. Looking forward to implementing Floatbot to our other channels as well.
As of now, I haven’t faced any issues with Floatbot. It is meeting our expectations – our customers are happy too. But I think I would expect more from Floatbot – maybe some more cool features in future.
Floatbot for me is an AI automation tool which I use for my website to automate user queries, it saves time for me which I used to spare to go through the general user enquiries on regular basis. It also allowed me to track the number of users go through my services and have sales enquires.
Floatbot platform is very easy to manage. I would call it a perfect DIY platform where I was able to create and implement bots for my business. Earlier me and my team have evaluated different platforms but Floatbot has stood out for us. We were able to manage and implement chatbots to our different channels. In fact, the bots are not just flow driven but are smart enough to respond to user queries. We have setup AI for the bot and bot is able to understand most of the common user queries.
I do not dislike any of the features but the statistics for the bot can be improved. It can be refined to get the exact bot and user data.
We were facing the support issues on different channels, due to different time zones we were unable to respond to our prospects and hence losing our potential leads. With chatbot we were able to respond them 24x7 and guide them with appropriate response.
The most helpful thing is they give perfect information. Always ready to help and support!
Special mention for Jay - Sr. Manager
Not any major area of dislike, found it really useful.
WhatsApp bot to for our customers & increase the productivity of consumer support.
I was really impressed by how seamless the implementation of Floatbot was. It was delivered quickly and we were able to deploy it across channels without any issues. The user interface is easy to use and intuitive, making it simple for me to manage the chatbot. One of the features I really like is the analytics, which provide valuable insights into user intents and points of drop. Overall, Floatbot has been a convenient and effective solution for our business and I would definitely recommend it.
Nothing so far, It's a fantastic tool...
We are using Floatbot for customer support automation
Capabilities of the team to understand the requirement and provide the solution right asper your expectations.
Not a dislike, but a feedback: Team should put in equal amount of effort to ensure the upgrade ideas are pitched in and reactions should always be on. Team is on silent or zone out mode after the bot has gone live
I don't have any experience in this field
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I have been using FloatBot, an AI voice and chat bot, for my outbound cold calling campaigns, and I must say, it has been an absolute game changer for our business. This remarkable tool deserves a glowing 5-star review, as it has not only saved us thousands of dollars every month but has also achieved conversion rates that surpass our human appointment setters by at least three times. Here's why FloatBot has become an indispensable asset for our company:
What I like best about FloatBot:
Unparalleled Cost Savings: FloatBot has significantly reduced our expenses for outbound cold calling campaigns. The AI-powered voice bot eliminates the need for hiring and training additional human resources, saving us a substantial amount of money each month. It has proved to be an incredibly cost-effective solution.
Skyrocketing Conversion Rates: FloatBot's performance in converting leads is simply outstanding. Compared to our human appointment setters, FloatBot has consistently delivered conversion rates that surpass our expectations. The AI's ability to engage prospects effectively and handle objections with finesse has resulted in a remarkable increase in our overall sales.
Intuitive and User-Friendly Interface: FloatBot's interface is brilliantly designed, making it incredibly simple and easy to use. Setting up and configuring the bot for our campaigns was a breeze, thanks to the intuitive interface. Even team members without extensive technical knowledge found it easy to navigate and make adjustments as needed.
Seamless Integrations: FloatBot offers seamless integrations with our existing systems and tools, making the implementation process effortless. We were able to integrate FloatBot with our CRM, allowing for a streamlined workflow and eliminating the need for manual data entry. The flexibility and compatibility of FloatBot with other platforms have been remarkable.
Continuous Growth and Improvement: I appreciate that the FloatBot team is dedicated to constant growth and improvement. They actively seek feedback from their users and consistently roll out updates and enhancements to their services. It's refreshing to see a company that values user input and strives to make their product even better.
To be honest, there is absolutely nothing that I dislike about FloatBot. It has surpassed all our expectations and has proven to be an invaluable tool for our outbound cold calling campaigns. The exceptional performance, cost savings, user-friendly interface, and seamless integrations have made FloatBot an indispensable part of our business operations.
FloatBot is solving several critical problems in your business and providing numerous benefits. Here's a breakdown of the issues it addresses and the advantages it brings:
Cost Reduction: FloatBot saves your business thousands of dollars every month by eliminating the need to hire and train additional human resources for outbound cold calling campaigns. This significant cost reduction directly impacts your bottom line and allows you to allocate resources more efficiently.
Increased Conversion Rates: By leveraging FloatBot's AI-powered voice and chat capabilities, you experience conversion rates that surpass those achieved by your human appointment setters by at least three times. This improvement translates into higher sales and revenue for your business, ultimately driving growth and success.
Enhanced Efficiency: FloatBot streamlines your outbound cold calling campaigns by automating repetitive tasks and handling numerous conversations simultaneously. This efficiency boost enables your team to focus on high-value activities, such as closing deals and building relationships, while FloatBot takes care of initial engagements and qualifying leads.
Simplified User Experience: FloatBot's intuitive and user-friendly interface makes it easy for you and your team to set up and configure the bot for your campaigns. Even team members without extensive technical knowledge can navigate the interface effortlessly, ensuring a smooth implementation process and minimal learning curve.
Seamless Integrations: FloatBot seamlessly integrates with your existing systems and tools, such as your CRM. This integration eliminates the need for manual data entry, reduces errors, and enhances the overall workflow. It enables a more efficient and streamlined process, allowing your team to access and utilize data seamlessly.
Scalability and Growth: FloatBot's continuous growth and improvement ensure that you are always benefiting from the latest advancements and features. The FloatBot team actively seeks feedback from users, which means that you have a voice in shaping the direction of the product. As FloatBot evolves, you can trust that it will continue to meet your evolving needs and help your business stay ahead of the competition.
In summary, FloatBot solves critical problems in your business by reducing costs, improving conversion rates, enhancing efficiency, simplifying the user experience, enabling seamless integrations, and promoting scalability and growth. By leveraging this powerful AI voice and chat bot, you can optimize your outbound cold calling campaigns, achieve remarkable results, and propel your business to new heights.